Quantum Metric Reviews

36 Ratings
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Score 8.4 out of 100

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Enrique Membreno | TrustRadius Reviewer
November 28, 2019

Quantum Metric Review

Score 8 out of 10
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8
Quantum is a nice tool and is user friendly however I believe there always room for improvement.

We have experienced minor issues with a few sessions which were solved by Quantum support reps in a timely manner and some of the dashboards are not as robust as other tools we use
Read Enrique Membreno's full review

About Quantum Metric

Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience, with the result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.

They invite readers to watch a demo at www.quantummetric.com/watch-a-demo/

Quantum Metric Features

Has featureDashboards - Visualize and share behavioral, business and technical data points.
Has featureSession Replay - Best in class replay that delivers customer empathy, technical details and shareable resources in a secure, compliant format.
Has featureOpportunities - Automate the discovery of potential revenue blockers. Opportunities surfaces, identifies and prioritizes errors by business impact.
Has featurePage Performance - Performance enables your team to discover and quantify performance improvement opportunities, aligning your business and technical teams around key business outcomes.
Has featureAlerts - Create dynamic alerts to proactively manage your KPIs and critical business systems.
Has featureInteractions - Quantify user engagement with content with heatmaps, content quantification and more.
Has featurePages - Identify page-level conversions, isolate drivers and detractors, and benchmark behaviors by page or page group.
Has featureActivate - Quantum Metric’s Activate turns any behavioral data point into a real-time trigger for user experience decision making. Transform any user action, from frustration to feature engagement, into an opportunity to actively intercept the user or enrich your existing data stack.
Has featureTeams - Quantum Metric Teams enables our enterprise customers to manage users, set up permission-based roles and teams, or apply a global filter based on segments.

Quantum Metric Screenshots

Quantum Metric Integrations

Quantum Metric Competitors

FullStory, ClickTale, Adobe Analytics, Amplitude Analytics, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics), Glassbox, ContentSqaure

Quantum Metric Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Quantum Metric Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
5%
Enterprises (> 500 employees)
95%

Quantum Metric Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Quantum Metric Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:All
Supported Languages: English