September 03, 2019
Score 10 out of 10
Read Erica D'Aloia's full review
Having formal training on the tool, I would rate it a 10 - since I had training I find the tool extremely easy to use, I find it easier than some of the other traditional analytics tools - but overall rating of 8 because I know new users with no training can be confused at first on how to use the tool. Quantum Metrics provides numerous trainings and all reviews are recorded for easily viewing again or at a later time. It's best to have an in-house analytics person who can be your Quantum Expert for quick/small questions, but Quantum Metrics is extremely attentive and responsive whenever anyone on has reached out with a question.