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Quantum Metric

Quantum Metric

Overview

What is Quantum Metric?

Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers…

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Learn from top reviewers

Using Quantum for customer service and claim response

Rating: 10 out of 10
September 3, 2022
IncentivizedVetted ReviewVerified User
This tool is used for all information and logins to our MyHerbalife.com websites. We can have control over errors on our page and all the activity of our clients. Frequent err...
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Henry Guevara Fallas
Supervisor - Customer Service
Backoffice Cordinator Herbalife AR,PY & UY
Herbalife
Quantum Metric3 years of experience

"Quantum Metric helps us drive customer-centric change, and session replay speeds up insights."

Rating: 9 out of 10
July 21, 2022
IncentivizedVetted ReviewVerified User
To record user experiences, issues, and application usage within our company, we use Quantum Metric. It is an easy-to-use tool for measuring analytics, troubleshooting, and us...
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Khairul Islam Tonmoy
Team Lead - Product Management
Software Developer
STAR TECH IT solution Ltd
Quantum Metric1 year of experience

Analysis of Quantum Metric

Rating: 10 out of 10
July 20, 2022
IncentivizedVetted Review
quantam metric in very helpful in understanding the concepts of quantam things, it would be great if we use it and great performance can be achieved.We dont get latency when w...
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niman goli
Program Manager - Sales
Storage Lead
DXC Technology
Quantum Metric2 years of experience

Absolutely must-have for your business willing to grow

Rating: 10 out of 10
July 12, 2022
Vetted ReviewVerified User
Quantum Metric provides the features (session replay, journey analytics, events tracking, page performance data) which allow us to understand in the best way possible our cust...
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Henrique Tedeschi
Manager - Information Technology
Senior Software Engineer
The Larry H. Miller Company
Quantum Metric1 year of experience

A valuable and powerful product that needs some polishing

Rating: 7 out of 10
March 4, 2020
IncentivizedVetted ReviewVerified User
Multiple areas of the company use it in different ways. We use it to learn from user sessions and behavior, track errors and load times, monitor new features, and identify and...
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Ryan Caplin
Program Manager - Product Management
Product Manager
1-800 Contacts
Quantum Metric1 year of experience
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Product Demos

25 in 5 with the FinovateSpring Digital Demoers / Quantum Metric

YouTube

FinovateSpring 2021 / Quantum Metric

YouTube

FinovateEurope 2021 / Quantum Metric

YouTube

Quantum Metric Demo - Define

YouTube
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Features

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.7
Avg 7.5

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

9.1
Avg 9.2
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Product Details

What is Quantum Metric?

Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence.

Quantum Metric Features

Customer experience management Features

  • Supported: Product usage analytics
  • Supported: Customer journey mapping

Results and Analysis Features

  • Supported: Heatmap tool
  • Supported: Click analytics
  • Supported: Scroll maps
  • Supported: Funnel Analysis
  • Supported: Session Recording and Replay
  • Supported: User Segmentation

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile
  • Supported: Mobile App Analytics

Quantum Metric Screenshots

Screenshot of Industry specific Atlas guides helps improve sections of the user experience on a site or app.Screenshot of Quantum Metric Sales Funnel - Shows data in context with respect to previous weeks.Screenshot of Integrates NPS to quantify customer feedbackScreenshot of Performance timings can be calculated

Quantum Metric Video

Quantum Metric Integrations

Quantum Metric Competitors

Quantum Metric Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll
Supported LanguagesEnglish

Quantum Metric Downloadables

Frequently Asked Questions

Fullstory, Contentsquare, and Adobe Analytics are common alternatives for Quantum Metric.

Reviewers rate Heatmap tool highest, with a score of 9.3.

The most common users of Quantum Metric are from Enterprises (1,001+ employees).

Quantum Metric Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)95%
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 43)

"Quantum Metric helps us drive customer-centric change, and session replay speeds up insights."

Rating: 9 out of 10
Incentivized
July 21, 2022
KI
Khairul Islam Tonmoy
Software Developer
STAR TECH IT solution Ltd (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Quantum Metric
1 year of experience
View profile
Pros
  • It's trend-analyzed.
  • User-friendly, with great support.
  • It gives customer journey insights.
  • The dashboard is user-friendly.
  • Replay and heat mapping are included.
Cons
  • More info-packed features would be better.
  • Front-end use is easy, but the configuration isn't.
  • Each platform (iOS, Android, and Web App) has its price.

Using Quantum for customer service and claim response

Rating: 10 out of 10
Incentivized
September 03, 2022
HG
Henry Guevara Fallas
Backoffice Cordinator Herbalife AR,PY & UY
Herbalife (Food & Beverages, 10,001+ employees)
Vetted Review
Verified User
Quantum Metric
3 years of experience
Pros
  • Error information
  • Income to the website and its recordings.
  • Geo-location data
Cons
  • Improved files for recordings (other video formats AVI, MOV, FLV)
  • Functions to enlarge the view of the admission sessions, without losing quality in the images

A valuable and powerful product that needs some polishing

Rating: 7 out of 10
Incentivized
March 04, 2020
RC
Ryan Caplin
Product Manager
1-800 Contacts (Retail, 501-1000 employees)
Vetted Review
Verified User
Quantum Metric
1 year of experience
Pros
  • Video replays.
  • Feature tracking, metrics, and analytics.
  • Support.
Cons
  • Usability. Eliminate clicks on repetitive tasks, enable more terms to be searchable in the global search bar, and reduce the number of back-and-forth clicks.
  • Make videos more accessible with the keyboard. Space bar to pause, left and right arrows to skip, ctrl/cmd+left/right to skip to the next session, escape to exit view mode, etc. That stuff goes a long way in making the product delightful.
  • Improve rendering of user sessions. Too many of them don't work properly.
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