We used Quantum through our local Chamber of Commerce to survey employee engagement. While we utilized the version provided for us for free, there were other services Quantum provided for an upcharge. The survey was used for our Alabama location only (because it was through that local chamber) and the software was really good. If I had had the budget to purchase the other services I would have. Even the no cost version had great reporting that gave us really good feedback for our engagement survey.,Quantum reporting was really easy to read and great for presenting to upper management. They also offered some great additional resources for an upcharge. This software is customizable to your organization, which is great. This software was very user-friendly for my employees completing the engagement survey.,Some of the items that were available at an additional charge would have been great to use at a lesser cost. The results were broken out into categories, which was great. However for a small company it can be a little too detailed. Because our sample pool is small compared to a large company-I thought our results were not truly reflective of our culture.,9,Quantum did help us identify areas we need to focus on in increase employee engagement. Some of the areas we already had a suspicion about, but others were new. We are really glad we did this. By simply using an employee engagement survey our employees felt like they had a voice. This exercise was to show our workforce that we are listening and want them to enjoy working at our company. Just by our workforce knowing that we were taking an interest in their feedback helped boost morale. The survey results aided the management team in creating initiatives to increase employee morale. Some of these initiatives were very simple, for example, our employees love company luncheons. Some initiatives are more challenging which will have to be measured over time. Regardless, we have a plan in place and that is the first step.,FluidSurveys and SurveyMonkey,PayScale Insight Expert, ADP Workforce Now,Employee SurveysWe are using the survey information collected across our entire organization. This has helped us determine the levels of engagement for our entire company as well as each department. This has helped us either confirm some of our thoughts of where the engagement levels are/were. This has also brought some new insights to our engagement levels that we were unaware of.,Provide detailed information for the entire organization engagement levels. Allows you to break down the engagement levels by each department within your company. Lets you create many different reports to help guide you to making action items you will work on to improve your workplace.,Making more recommendations on action items that you can work on and how you can roll them out in your company. Instead of giving you all of the suggestions when you look for ways to use your action items they could make it to where the ones that are related to the actions items are the only ones that appear.,10,This was our first year doing the survey so we haven't had a chance to monitor our ROI yet.,,Employee Surveys,20,1,Finding our employee engagement levels for the entire organization. Finding employee engagement levels for each department.,Find out areas that we need to work on.,This was our first year using the survey so when we use it again we can track if we have improved on any of the areas we decided to work on.,10,No,Price Product Features Product Usability Product Reputation Positive Sales Experience with the Vendor,Would not change anything that I can think of.,Vendor implemented,No,Change management was a big part of the implementation and was well-handled,Did not experience any significant issues.,10,10,No,I never had any issues with the support that they provided us. Since I did not have any problems I would say this is exceptional support because they have a product that does not require much support. When I had a question it would get answered and they would show me how to do it.,Navigating through their portals and different areas on the website. Easy to break down or filter the results you are looking for. Reports that you can run are easy.,None come to mind.,Yes, but I don't use it,10

Quantum Workplace Engagement Surveys and Pulses Reviews

Score 9.0 out of 10

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September 14, 2017

Quantum Workplace Engagement Surveys and Pulses Review: "First time was free--but I will definitely purchase in the future!"

Julie Mathis, PHR, SHRM-CP

Human Resources Manager

Futaba Corporation of AmericaElectrical/Electronic Manufacturing, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Pros and Cons

Quantum reporting was really easy to read and great for presenting to upper management.
They also offered some great additional resources for an upcharge.
This software is customizable to your organization, which is great.
This software was very user-friendly for my employees completing the engagement survey.

Some of the items that were available at an additional charge would have been great to use at a lesser cost.
The results were broken out into categories, which was great. However for a small company it can be a little too detailed. Because our sample pool is small compared to a large company-I thought our results were not truly reflective of our culture.

Likelihood to Recommend

Overall I really liked what Quantum had to offer. The reports were my favorite part because they were easy to read and present to senior management.

Because our sample was low, if one person marked a question low then it dropped our numbers significantly. I don't think the data was normalized--and that might have helped.

Read Julie Mathis, PHR, SHRM-CP's full review

October 23, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Improve your organization engagement"

Mark Russell

Employee Engagement Manager

Millard Lumber Inc.Building Materials, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are using the survey information collected across our entire organization. This has helped us determine the levels of engagement for our entire company as well as each department. This has helped us either confirm some of our thoughts of where the engagement levels are/were. This has also brought some new insights to our engagement levels that we were unaware of.

Pros and Cons

Provide detailed information for the entire organization engagement levels.
Allows you to break down the engagement levels by each department within your company.
Lets you create many different reports to help guide you to making action items you will work on to improve your workplace.

Making more recommendations on action items that you can work on and how you can roll them out in your company.
Instead of giving you all of the suggestions when you look for ways to use your action items they could make it to where the ones that are related to the actions items are the only ones that appear.

Likelihood to Recommend

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon.

Read Mark Russell's full review

October 27, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Quantum Surveys Path to Improved Engagement"

James Musia

Manager, HRIS, Compensation & Benefits

InterGenPharmaceuticals, 501-1000 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

It is being used by the entire organization globally and is being used to identify areas where the company can improve its overall engagement with employees. Current areas of focus for us are change management, professional development and communication. It has been in place since 2013 and we have done a pulse survey as well. We have seen our scores increase each year past the target since we began using it.

Pros and Cons

User interface and ease of access from the Internet
Reporting and report outputs
Ability to slice data
Ability to customize questions asked in addition to standard

More reporting options for slicing data
Make PDF and Excel output files look the same

Likelihood to Recommend

I have used it at three companies and it is excellent.

Read James Musia's full review

October 26, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Quantum Workplace Surveys can drive ROI"

Brian Fraser

Vice President Administration - Chief Learning Officer

RybovichMaritime, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Rybovich uses the TeamPulse survey process on an annual cycle. The data collected is a key benchmark to steer our employee engagement priorities corporately, and helps steer operational and employee relations initiatives at the departmental level. This survey is the cornerstone of all our other leadership development efforts, in pursuit of the "Servant Leader" model.

Pros and Cons

Well designed content. The questions are clear and relevant to various employee audiences.
Powerful reporting that line managers can understand.
Action planning recommendations are valid and practical.

Translation of non-English survey responses would make the anecdotal reporting even better.

Likelihood to Recommend

The survey suite only adds value when the entire senior leadership suite embraces the data and follow up management that is required of any employee survey.

Read Brian Fraser's full review

October 26, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Quantum Workplace Surveys"

Sarah Lofink

Organization Development Program Manager

HussmannSupermarkets, 1001-5000 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We used Quantum Workplace's Engagement Survey with a small sample of our employees in order to determine our level of engagement and the engagement drivers we need to focus on. We then used the results to make various business decisions. The data itself has also helped us get buy in for various initiatives.

Pros and Cons

Various formats for easy and effective administration.
Robust and easy to use dashboards.

Being sure that they can be flexible enough to meet the needs of a business that is constantly changing.

Likelihood to Recommend

I think the survey would work for any type of scenario where a company is truly wanting to measure engagement. The survey can be tailored to tap into various things the organization might want to assess, which is a big benefit.

Read Sarah Lofink's full review

October 26, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Quantum Workplace's TeamPulse Engagement Survey Does the Job"

Jim Morrill

Vice President of Human Resources

Amida CareInsurance, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use the Quantum Workplace TeamPulse engagement survey for the entire organization. I brought the survey to Amida Care as its first ever employee engagement survey tool in 2014. We learned quite a bit about ourselves via TeamPulse and have been working on areas of concern that came to light or were confirmed by the survey results. We also were able to insert some custom questions to dig a bit deeper into one area of interest, which was very helpful.

Pros and Cons

This tool allows us to drill down into departments to get an in-depth feel for the culture in each work group. This is all done while maintaining true anonymity for participants, which is always a staff fear.
Although we did not make good use of it, TeamPulse includes an online action planning tool that allows department management to work with their teams on the results, drill into the real meaning of those results on a department level, and jointly build action plans that can be tracked in the tool.
The analysis of the global results by the pros at Quantum Workplace produced an excellent executive overview of the results on an overall and department, job level, tenure and age basis. That analysis and the presentation delivered by Quantum Workplace was exactly what we needed for our leadership team that was new to the engagement survey game.
Possibly the best feature of Quantum Workplace's engagement survey tool is the statistically significant comparative data from other organizations of similar size, location, type of business, etc. The info has far more value when we are able to see where we stand in relation to other organizations, including some of Quantum Workplace's high performing participants.

It might have this and we didn't realize or figure it out, but if the Action Plan tool pinged managers on a regular basis with reminders and also copied those to the executives or HR, it might generate more effort from the department level.
Some phrasing of the questions allowed too much variability in interpretation. This was particularly evident in the phrase: 'the leaders of Amida Care.' Reviewing the responses to those questions gave too many executives and department heads an easy out when low scores were present. They could 'believe' that their employees were referencing the CEO and top execs. On the other hand, top execs could look at those questions as referencing department heads. We will be pushing for more specificity while remaining capable of comparing to Quantum Workplace's vast results data.

Likelihood to Recommend

What tools do you recommend for your clients to use when evaluating the results of your engagement survey?

How many organizations and employees do you survey each year and are they all surveyed with a set of consistent questions that can be used for comparative purposes?

What kind of assistance will you provide for interpretation of results and building of action plans?

Read Jim Morrill's full review

October 23, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Why Quantum Workplace?? Why not??? They rock!"

Gavin Gillette

SVP - Administration

First Financial Credit UnionBanking, 201-500 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use their engagement surveys across our entire organization to check the general levels of employee satisfaction/engagement. We look at Communication, Leadership, Overall Job Satisfaction, Member Focus, Performance & Values and measure the year-over-year progress (or lack of).

Pros and Cons

The results are published in easy-to-read and understand charts and graphs.
The results are tabulated for year-over-year results.
You can drill down to individual departments.

None known...

Likelihood to Recommend

Ease of administration is very important as well as understanding the results. Also, first time companies may need help in selecting the pertinent questions to be able to get the legitimate engagement issues. Quantum Workplace is great at helping with those questions.

Read Gavin Gillette's full review

October 23, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Quantum Workplace...Don't Think Twice!"

Bulmaro Farias

Corporate Director, Talent

Evolution HospitalityHospitality, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are currently using Quantum Workplace to measure engagement across the enterprise. Tool use is decentralized, so our managers have access to the reporting site for detailed analysis and follow-up. Our partnership with Quantum Workplace enables us to poll perceptions and identify specific areas where our culture goals are being met and vice-versa.

Pros and Cons

The reporting suite is best in class. The available reports enable managers to pull something high-level and easy to digest while at the same time providing robust filtering/slicing options to get down to a granular analysis of engagement. The available tools are set in a very modern and intuitive UI.
Customer support with Quantum Workplace is great. The team over there is flexible and seems to care about the client's needs.

I'm not often in a position to do this, but I really can't say much...every single time something concerning has come up (which is natural with a new relationship) our dedicated account managers have stepped in to quickly resolve.

Likelihood to Recommend

This solution is well suited for all engagement survey applications. How you decide to implement the tool and your survey process depends on your organizational objectives and experience with this sort of program. Either way, the solution itself can be implemented to meet all audience needs.

Read Bulmaro Farias's full review

October 23, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "Why I love Quantum"

Amanda Charlton

HR Operations Administrator

Nutrisystem, Inc.Health, Wellness and Fitness, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are using if for our whole organization to gain the engagement of the company.

Pros and Cons

Allowed us to customize.
Custom filter options.
Fast and timely response from our Quantum Workplace contacts.

We are currently in the process of our survey with 4 days remaining. So far I have only had a positive experience. The only thing I wish is that I could have a better understanding of how our results will be provided. Since we did a custom survey not sure how the reports will work.

Likelihood to Recommend

This is a great product for engagement.

Read Amanda Charlton's full review

October 29, 2015

Quantum Workplace Engagement Surveys and Pulses Review: "An Engaging, Engagement Survey!"

Verified User

Director in Human Resources

Banking Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use the traditional survey to measure engagement across the company and to obtain valuable feedback from our employees. Meritrust believes engaged employees drive our business results and we want to know more about how we continue to maintain employee advocacy and effort. Feedback from our associates contained in the survey has been the impetus for a number of enhanced communication and employee development initiatives. At Meritrust we consider our engagement score a measurement of leadership. The score is incorporated into our performance scorecard and engagement action plans remain a focus throughout the year.

Pros and Cons

Quantum Workplace associates have an organized process in place, documenting the timeline, assigning responsibilities and ensuring the survey content is accurate and ready to go by the deadline. They keep me organized from planning stages to generating result reports.
The suggested articles regarding communication strategies for announcing the survey and developing the invitation have been invaluable. Their templates walk you through a good invite, a better and a best invite. And, they don't stop with how to communicate results...Quantum Workplace guides you through a communication strategy that can be used throughout the year to keep a continued focus on engagement initiatives.
Quantum Workplace provides a high level, but thorough executive summary that has been key to supporting my efforts in presenting our results information to our senior leadership team. And because my Quantum Workplace contacts review it with me first I am provided with talking points that make my presentation more informative and effective.
Every individual I have worked with at Quantum Workplace has been knowledgeable and a pleasure to work with. I sometimes find myself calling them with other types of questions about employee retention or performance because I have found them to be so helpful.

I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.

Likelihood to Recommend

Ask for references (they have many) and for examples of how these companies have been able to improve engagement using the survey information. Be sure to check with your IT department as well to ensure accessibility to the surveys. The survey is easy to initiate and the reporting mechanisms are robust.

Read this authenticated review

About Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can make work better every day. The software includes surveys, goals, recognition, feedback, one-on-one, and alert features — providing a powerful solution for team engagement and continuous improvement.

According to the vendor, with Quantum Workplace's flexible surveys feature, users have many ways to customize their survey and collect employee feedback including:

From pulse to an annual initiative
Survey content to fit your goals
Advanced survey technology
Surveys in any language
A platform convenient for employees

Categories: , ,

Quantum Workplace Engagement Surveys and Pulses Features

Quantum Workplace Engagement Surveys and Pulses Screenshots

Quantum Workplace Engagement Surveys and Pulses Competitors

Perceptyx, HR Solutions, Hay Group

Pricing

Free Trial Available?Yes

Free or Freemium Version Available?No

Premium Consulting/Integration Services Available?Yes

Entry-level set up fee?Optional

Quantum Workplace Engagement Surveys and Pulses Customer Size Distribution

Consumers		0%
Small Businesses (1-50 employees)		4%
Mid-Size Companies (51-500 employees)		67%
Enterprises (> 500 employees)		29%

Quantum Workplace Engagement Surveys and Pulses Support Options

	Free Version	Paid Version
Phone
Live Chat
Email
Social Media
FAQ/Knowledgebase
Video Tutorials / Webinar

Quantum Workplace Engagement Surveys and Pulses Technical Details

Deployment Types:	SaaS
Operating Systems:	Unspecified
Mobile Application:	No
Supported Languages:	Arabic, Central Khmer, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, and others available upon request.

Reviews (1-10 of 10)

Quantum Workplace Engagement Surveys and Pulses Scorecard Summary

About Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses Features

Quantum Workplace Engagement Surveys and Pulses Screenshots

Quantum Workplace Engagement Surveys and Pulses Competitors

Pricing

Quantum Workplace Engagement Surveys and Pulses Customer Size Distribution

Quantum Workplace Engagement Surveys and Pulses Support Options

Quantum Workplace Engagement Surveys and Pulses Technical Details