QuantumTec Unified Information Platform

The QuantumTec Unified Information Platform is a communication tool designed to enhance customer engagement through various messaging channels such as SMS, email, Viber, and upcoming features like push notifications and two-way communication on Facebook Messenger. This platform caters to businesses of all sizes, from small enterprises to large corporations, and is utilized by professionals and industries in retail, official bodies, financial institutions, insurance companies, and IT companies.

Key Features

SMS: According to the vendor, users can send SMS messages to over 200 countries using the API or the Customer Portal. SMS is considered an effective communication channel for reporting, notifications, promotions, and congratulations, with a claimed 97.5% read rate within 5 seconds.

E-Mail: The vendor states that users can send personalized e-mails to a large subscriber base, making it a cost-effective marketing tool. It allows businesses to inform customers about promotions, news, events, and order status. The platform also provides mailing lists for targeted communication and offers comprehensive statistics and analysis of mailings.

Viber: As per the vendor, users can send informative messages accompanied by text, images, and emoji through Viber. This channel is claimed to be cheaper and more informative than SMS, with users only paying for delivered messages. The platform provides detailed statistics on message delivery, reads, and clicks, and is an official Viber approved messaging service.

Push (Soon): The vendor plans to add a feature that enables users to keep customers informed through app or browser notifications. This upcoming feature aims to deliver important updates and messages directly to customers' devices.

DB Verification: According to the vendor, the platform offers a database verification feature that ensures the accuracy of contact databases by removing inactive phone numbers and e-mail addresses. This verification process is claimed to reduce expenses associated with further SMS and e-mail sending. The vendor emphasizes the confidentiality of the verification process.

Facebook (Soon): The vendor plans to introduce a feature that enables two-way communication with customers through Facebook Messenger. This upcoming feature aims to provide businesses with the opportunity to interact directly with their audience on one of the most popular messaging platforms.