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Quest Rapid Recovery

Quest Rapid Recovery
Formerly AppAssure

Overview

What is Quest Rapid Recovery?

Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

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Recent Reviews

TrustRadius Insights

AppAssure has been widely adopted by organizations as a reliable solution for backing up both Windows and Linux servers, regardless of …
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AppAssure Review

7 out of 10
October 09, 2015
Incentivized
We initially purchased this product for the hot P to V features of AppAssure. It expanded when our remote sites needed a VM backup …
Continue reading
Read all reviews

Popular Features

View all 14 features
  • Incremental backup identification (7)
    10.0
    100%
  • Multiple backup destinations (6)
    10.0
    100%
  • Deduplication and file compression (7)
    10.0
    100%
  • Snapshots (7)
    10.0
    100%

Reviewer Pros & Cons

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Pricing

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License + 1 Year 24/7 Maintenance

1,819.99

On Premise

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.6
Avg 8.1
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Product Details

What is Quest Rapid Recovery?

Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

Simplify backup and restore
Monitor and manage backup and recovery environments — across multiple sites — from one cloud-based management console.

Address demanding recovery point objectives
Leverages image-based snapshots, up to every five minutes, to address demanding recovery point objectives and reduce risk of data loss and downtime. Rapid Recovery tracks changed blocks to accelerate backups and reduce storage.

Wide application support
Application-consistent backup with lightning-fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Cloud-based backup, archive and disaster recovery
Archive your static data to Microsoft Azure, Amazon S3 and Glacier, Rackspace, Google, or any OpenStack provider. Implement easy DRaaS in the Azure cloud with just a few clicks. You can even run Rapid Recovery can also be ran as a replication target in the Azure cloud for free.

Virtual environment protection
Protect both physical and virtual environments with a single backup and recovery software solution; agentless backup and recovery for Microsoft Exchange and SQL databases residing on users' virtual machines.

Data deduplication and replication
Significantly reduce storage requirements and associated costs by up to 95% with built-in compression and deduplication.

Quest Rapid Recovery Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

Reviewers rate Multiple backup destinations and Incremental backup identification and Backup to the cloud highest, with a score of 10.

The most common users of Quest Rapid Recovery are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(32)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AppAssure has been widely adopted by organizations as a reliable solution for backing up both Windows and Linux servers, regardless of whether they are physical or virtual. Users have found AppAssure to be significantly easier to manage compared to the Tivoli backup solution. One of the standout features of AppAssure is its ability to handle the challenges posed by traditional file-level backup solutions, making it an ideal choice for applications with a large number of files, such as document management systems.

The export feature in AppAssure enables users to effortlessly restore a 'broken' virtual machine by exporting a backup and quickly getting it up and running again. In addition, the virtual standby feature ensures that users have a standby virtual machine readily available in case of a production VM failure. Some organizations even utilize Quest Rapid Recovery, which includes AppAssure, as a managed backup service offering for both onsite and offsite backups, as well as disaster recovery options.

Users appreciate the seamless backup experience provided by AppAssure, which not only protects their on-premise servers but also creates air-gapped copies offsite. Many organizations rely on AppAssure as their primary backup solution across multiple locations, with replication between sites for added peace of mind. The speed and efficiency of bare metal restores using AppAssure have impressed users, with some reporting restore times under 30 minutes.

For mission-critical servers, the Virtual Standby feature of AppAssure has proved invaluable, allowing dead servers to be brought back online within minutes. The replication capability of AppAssure has enabled users to replicate mission-critical network share servers across multiple sites, ensuring robust disaster recovery capabilities. Another advantage of AppAssure is its ability to backup ESXi free version, offering a reliable VM backup solution for remote sites.

AppAssure finds application in organizations of various sizes to provide essential backups and archiving for system-critical production hosts. It effectively addresses concerns related to data availability, integrity, and security. Users also appreciate the compliance support provided by AppAssure, making it easier to meet regulatory requirements. While some users have encountered challenges with missed backups and rollup issues, adjusting the rollup frequency has helped mitigate repository space consumption. However, there are still a few users who find working with the product challenging.

Simple Installation and Setup Process: Many users have found the installation and setup process of AppAssure to be straightforward and easy. Several reviewers mentioned that they were able to complete the entire process within minutes.

Excellent Deduplication and Compression Capabilities: A significant number of users have praised AppAssure for its excellent deduplication and compression capabilities. They have found these features particularly beneficial for organizations dealing with large volumes of data or a significant number of servers.

Versatile Backup Options: Multiple reviewers appreciated the option provided by AppAssure to replicate backups to the cloud or another AppAssure server, which provides additional protection. This feature has been well-received by users who value having multiple backup options available.

Failures in Agent Not Reported: Some users have found it frustrating that failures in the agent on a protected machine do not show up on the daily report. This lack of visibility can make it difficult to identify and address issues promptly.

Limited Linux Support: Several reviewers have mentioned that Linux support is limited to specific distributions and often requires assistance from technical support to protect Linux VMs. This limitation may pose challenges for users who rely heavily on Linux systems.

Lack of Customization in Reporting: Many users express dissatisfaction with the canned reports and wish for the ability to have customized reporting and scheduled reporting from the console. The current lack of customization options hinders their ability to tailor reports according to their specific needs and preferences.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Tony Albanese | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AppAssure is used to back up all our Windows and Linux servers, both physical and virtual. In the past we were using Tivoli and find this a much easier solution to manage. Traditional file level backup solutions were problematic with our document management application because of the sheer volume of files. The ability to export a backup to a virtual machine has allowed us restore a "broken" VM with just a few clicks. This same function gives us the ability to have a "standby" VM ready to power up should a production VM fail.
  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Data Center Backup (9)
84.44444444444444%
8.4
Universal recovery
80%
8.0
Instant recovery
80%
8.0
Recovery verification
90%
9.0
Business application protection
60%
6.0
Multiple backup destinations
100%
10.0
Incremental backup identification
50%
5.0
Backup to the cloud
100%
10.0
Deduplication and file compression
100%
10.0
Snapshots
100%
10.0
  • Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed.
  • When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke.
  • AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.
Price, features, and ease of use made AppAssure an easy decision for us.
12
The entire technical staff of our Information Services department rely on AppAssure to protect our servers.
1
Windows server and storage knowledge are recommended. We have 5 AppAssure core servers, although several people monitor the daily backup jobs it just takes a single person to maintain the application and the hardware it runs on.
  • Vendor implemented
  • Professional services company
We used a Dell Reseller to purchase AppAssure and some Dell storage. They were very helpful in getting the hardware setup but they lacked an in-depth knowledge of the product. When it came time to do the first major version upgrade we went with Dell Profession Services. They have a dedicated team that knows the product.
No
Change management was minimal
Change management was minimal, early on it was just a matter of finding out if a server had been moved to AppAssure if a restore was needed.
  • Conflicting "Best Practice" information from Dell Tech Support
  • Having a large install base and needing to update the agent on all those machines after updating the core software
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results.
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