QuestionPro

Comprehensive and Easy-to-Use Analytics: Reviewers have consistently praised QuestionPro's analytics features, with many stating that they found them to be comprehensive and easy to use. This allows users to convert survey responses into graphs and easily digestible reports.

Mobile-Friendly Design: Several reviewers mentioned that QuestionPro's adaptability to mobile devices was a major advantage. This is particularly important for students who access surveys through their mobile devices, making it convenient and accessible for a wide range of users.

Simultaneous Data Access for Collaboration: The ability for multiple users to access data simultaneously has been highlighted as a major advantage by several reviewers. This feature increases efficiency and enables seamless collaboration among team members during the survey analysis process.

Outdated and Visually Unappealing Interface: Some users have expressed dissatisfaction with QuestionPro's interface, finding it outdated and visually unappealing. They believe that more attention should be given to aesthetics in order to improve the overall user experience.

Slow Performance and Lag: Several reviewers have mentioned experiencing slow performance when using QuestionPro. They have reported a lag when switching between tabs and applying filters, which can be frustrating especially in a fast-paced environment.

Unhelpful Customer Support: A number of users have expressed frustration with QuestionPro's customer support, finding it unhelpful. They feel that the support team is not able to effectively address their concerns or provide satisfactory solutions to their issues.

Users have made several recommendations for QuestionPro based on their experiences. The three most common recommendations are as follows:

1. Add users: Many users recommend adding multiple users to manage various surveys. This allows for efficient collaboration and ensures that different team members can contribute to the survey process.

2. Utilize key features: Users highly recommend using QuestionPro's single sign-on feature, which provides convenience and ease of use. They also appreciate the tracking of submissions and email reminders, which help in managing survey responses effectively.

3. Consider for research activities: QuestionPro is highly recommended for research activities due to its user-friendly interface and rapid turnaround time. Users find it easy to use with no learning curve and believe it is valuable for gathering various types of data.

While there are positive recommendations overall, some users have also mentioned areas for improvement, such as the need for better documentation and peer support on the website. It is advised to compare pricing options and ensure that QuestionPro meets specific needs before making a decision.