QuestionPro Reviews

18 Ratings
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Score 8.4 out of 100

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John Baumgardner | TrustRadius Reviewer
March 05, 2014

The Pros of QuestionPro

Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Renew

We have recently renewed our subscription to QuestionPro, even after we researched another competitor. For the ease of use, the statistical power, and the price it is hard to beat QuestionPro.
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Anonymous | TrustRadius Reviewer
March 10, 2014

QuestionPro review -- good, but there are a lot of similar products available

Score 7 out of 10
Vetted Review
Verified User
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Likelihood to Renew

It's a fine product, but it's also a very competitive field, so it wouldn't take much to knock QuestionPro from top tier status. I would like to see more functionality in all programs, so whichever program does that first is likely to get my money in the next round of budgeting.
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Anonymous | TrustRadius Reviewer
March 11, 2014

Academic Institute using QuestionPro principally for reviewing academic programmes, support and services.

Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Renew

We are currently reviewing the cost of the license as we are interested in extending the license for the campus, questionpro is not an "inexpensive" option for a publicly funded non-profit Institute.
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Anonymous | TrustRadius Reviewer
March 04, 2014

QuestionPro advocate

Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Renew

I probably wouldn't need it in my current position, however, if I did, I'd stick with it over an alternative.
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Feature Scorecard Summary

Survey templates (3)
Themes (3)
Custom logo/branding (3)
Changes to live survey (4)
Question design help (4)
Multiple question types (4)
Survey logic flexibility (4)
Response tracking (4)
Data export (4)
Standard reports (4)
Custom reports (3)
Analytics (4)
Access controls (4)
Compliance (3)
Vendor-offered crowdsourcing (3)
Respondent restrictions (3)

About QuestionPro

QuestionPro offers online survey software to create, distribute and analyze surveys, polls, quizzes and more. The software lets users optimize the survey theme to match the brand voice with custom CSS, header & footer, fonts, and logo. Reports to derive insights help users make better business decisions. Get an overview of how surveys are performing with its interactive dashboards. The QuestionPro customer support team is available 24*7 to ensure projects are a success.

QuestionPro provides 350+ ready-to-use survey templates that are prepared by experts and fully-customizable. Choose from 50+ question types to meet a wide range of research requirements. Distribute surveys through email, website, QR code, mobile app, and social media sites. Being an end-to-end solution, QuestionPro aims to offer the best quality audience for research needs.

The vendor boasts over 10 million users across the world, including Fortune 100 companies, academic institutions, small and medium enterprises, and individual researchers.

QuestionPro Features

Survey Format & Appearance Features

Has featureOnline surveys
Has featurePaper surveys
Has featurePhone surveys
Has featureSurvey templates
Has featureSurvey library
Has featureThemes
Has featureCustom logo/branding
Has featureSingle page survey
Has featureProgression bar
Has featureResponsive design

Survey Content Features

Has featureMultimedia content
Has featureDrag-and-drop editor
Has featureChanges to live survey
Has featureQuestion bank
Has featureQuestion design help
Has featureMultiple question types
Has featureMatrix questions
Has featureTranslation/multi-lingual

Survey Logic Features

Has featureSurvey logic flexibility
Has featureResponse requirement/validation
Has featureSkip logic
Has featureConditional questions
Has featureQuestion branching
Has featurePiping logic
Has featureRandomization

Survey Reporting & Analytics Features

Has featureResponse tracking
Has featureData export
Has featureReal-time results
Has featureStandard reports
Has featureCustom reports
Has featureVisualizations
Has featureAnalytics

Survey Integrations Features

Has featureCRM Integration
Has featureSocial media integration

Survey Automation Features

Has featureNotifications and alerts
Has featureCalendar/scheduling
Has featureFollow-up emails

Survey Distribution Features

Has featureIn-tool invites
Has featureEmail distribution
Has featureCross-channel distribution
Has featureCustom survey URLs
Has featureEmbeddable surveys
Has feature360 Degree feedback
Has featureAnonymous responses
Has featureVendor-offered crowdsourcing
Has featureUnlimited questions per survey
Has featureUnlimited responses per survey
Has featureRespondent restrictions

Survey Administration & Security Features

Has featureMultiple users
Has featureAccess controls
Has featureCompliance

QuestionPro Competitors

QuestionPro Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
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QuestionPro Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Live Chat

QuestionPro Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: Multilingual