QuestionStar

QUESTIONSTAR is a versatile online survey tool that is widely used across various business sectors, including enterprises, universities, and organizations of all sizes. According to the vendor, professionals in market research, human resources, customer experience, education, and healthcare industries utilize this tool to gather valuable insights and feedback from their target audience.

Key Features

Dashboard: According to the vendor, the dashboard provides a comprehensive overview of draft surveys and their status. Users can efficiently organize projects using folders and easily create, launch, stop, or delete surveys.

Survey Editor: The vendor states that the survey editor allows users to tailor the content and essence of surveys to meet specific needs. Users can add questions, customize answer options, define scaling types and properties, and set up branching logic and display logic for a seamless survey experience.

Layout Editor: According to the vendor, the layout editor enables users to customize the visual design of surveys. Users can choose from ready-made templates or create custom layouts to match their brand. The vendor also claims that surveys are optimized for display on desktop, tablets, and smartphones.

Survey Distribution: The vendor states that users can effortlessly distribute surveys to their target audience. Surveys can be distributed via anonymous or personal links, QR codes, and social media platforms. Additionally, the embedded Mailing tool and mailing lists can be used for sending out survey invitations.

Reports and Analytics: According to the vendor, the product provides tools for analyzing survey data. Users can view survey reports with interactive graphs, charts, and tables. The vendor also claims that users can conduct multivariate statistical analysis, filter data, and share reports online or export them to MS Office format.

Support: The vendor claims that their dedicated support team aims to provide prompt assistance and issue resolution. According to the vendor, they strive to close 92% of customer issues within an hour to ensure a smooth user experience.