QuickBooks Online

QuickBooks Online

Customer Verified
Top Rated
Score 7.9 out of 10
Top Rated
QuickBooks Online

Overview

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
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Recent Reviews

Completely Disappointed!

1 out of 10
February 03, 2022
I was referred to QuickBooks Online by several friends for my real estate business. I was told that it was the best accounting software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    7.7
    77%
  • Standard reports (128)
    7.6
    76%
  • Accounts receivable (131)
    7.6
    76%
  • Dashboards (124)
    7.0
    70%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of QuickBooks Online, and make your voice heard!

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Pricing

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Self-Employed

$15

Cloud
per month

Simple Start

$25

Cloud
per month

Plus

$75

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

5.8Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

5.7Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.3Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

6.2Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

5.1Avg 7.1

Order Management

The ability to process orders, and track them from quote to cash.

6.2Avg 7.5
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Product Details

What is QuickBooks Online?

QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.

QuickBooks Online Competitors

QuickBooks Online Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

Priority AccountEdge, FreshBooks, and Zoho Books are common alternatives for QuickBooks Online.

Reviewers rate Bank reconciliation highest, with a score of 7.7.

The most common users of QuickBooks Online are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 126)
Companies can't remove reviews or game the system. Here's why
John Crumpton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Kashoo doesn't do making tax digital and VAT calculation and submission. Nor does it connect to UK banks.

I personally didn't get on with Kashflow's UX - it felt a little dated when I tried it 3 years ago, but it may have changed. I also felt pressured to buy it over the phone during our trial. And it was more expensive than QuickBooks, which I had already used.
Score 9 out of 10
Vetted Review
Verified User
My employer was already using Quickbooks when I got here. As the Executive Director, I do all the day-to-day accounting. This program is easy to learn and use. I was able to add budgets by class so I can run P&Ls for each of the different programs as well as an organizational budget.
Score 1 out of 10
Vetted Review
Verified User
QuickBooks Desktop is a really crappy piece of software, from a UI/UX perspective. As an example, the font in the program is tiny. You would think that would be a simple setting you could change, but take a look at what's involved in simply making the font a readable size: https://blog.accountinghelpline.com/quickbooks-desktop-issues/quickbooks-font-too-small/ However, as crappy as QuickBooks Desktop is, we're switching back to it because it pales in comparison to the headache of trying to switch to QuickBooks Online and having to deal with their customer support (or lack thereof) in the process. I'd rather stick with the crappy desktop software than have to spend another day trying to get useful information out of the Intuit support team.
Score 9 out of 10
Vetted Review
Verified User
Customer support and the product are overall better and easier to work with than ADP. I have worked with both programs for the same amount of years and I find that QuickBooks is easier to work with than ADP. Easier to understand and not time-consuming to learn as ADP.
Kitty McClelland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
There are pros to both - but the online version won due to the simple fact that if we have to shut down due to the pandemic, or there is an illness preventing us to work....we can work from home and still get everything accomplished!!
Score 10 out of 10
Vetted Review
Verified User
Many of the other online account software we looked at was similar to QuickBooks Online with a lot of the same features. At the end of the day QuickBooks Online just seemed like a more dialed in piece of software that easily handled all our needs. Being familiar with other non-online versions of QuickBooks definitely helped make it an easier decision and take less time to get up and running.
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I used Intuit products for my personal finances for so long, I did not look for any other solutions. When I started using QuickBooks Online for my S-Corp, it was plug-and-play. I was up and running immediately with no learning curve. And QuickBooks Online continues to remain relevant and intuitive, so I have not had reason to explore other options.
Darcy Knapp, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We looked at a variety of options for managing our billing/clients. QuickBooks Online offered all the features we needed and versatility we wanted. My accounting firm was happy with our choice--they have to do the reports/taxes, so it was important that we selected a system they were happy with.
Score 8 out of 10
Vetted Review
Verified User
Quick and easy to set up. QuickBooks Online has a full suite of bookkeeping tools and pricing is affordable. QBO is best suited for Small Businesses and it's cloud-based, which is also well suited for the owners who work remotely. It is flexible and integrates well with Third-Party Payments. Bank reconciliation is a breeze.
Lukas Sundahl, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Jeff Henkel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
I chose QuickBooks Online primarily because I had the most experience with it. Although the desktop versions will generally have more robust reporting and some areas of versatility, QuickBooks Online has the best immediate access when it comes to support and it's online versatility; thereby allowing the user to solve problems quicker. I find end users like the fairly quick learning curve of QuickBooks Online for their basic accounting needs.
Score 10 out of 10
Vetted Review
Verified User
Currently using Blackbaud Financial Edge (we're a nonprofit) and I miss the ease and flexibility of QuickBooks Online. I've considered switching (downgrading?) to QBO, although we have needs that are unique to nonprofits. Not sure QBO could handle fund accounting very well.

I used NAV at a multi-million $, multi-location manufacturer... QBO could not come close to handling this.
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