QuickBooks Online
Top Rated
QuickBooks Online
Top Rated
QuickBooks Online
Starting at $15 per month
View PricingOverview
What is QuickBooks Online?
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
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Popular Features
View all 44 features- Bank reconciliation (137)7.474%
- Standard reports (128)7.373%
- Accounts receivable (131)7.373%
- Dashboards (124)6.868%
Reviewer Pros & Cons
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Pricing
View all pricingSelf-Employed
$15
Cloud
per month
Simple Start
$25
Cloud
per month
Plus
$75
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is QuickBooks Online?
QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.
QuickBooks Online Integrations
QuickBooks Online Competitors
QuickBooks Online Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
Reviewers rate Bank reconciliation highest, with a score of 7.4.
The most common users of QuickBooks Online are from Small Businesses (1-50 employees).
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Score 1 out of 10
Vetted Review
Verified User
We manage accounting for 7 entities.
The product is supposed to address accounting, but, in my experience, it is continuously problematic at that level.
The product is supposed to address accounting, but, in my experience, it is continuously problematic at that level.
- In my experience, change the labels and locations on buttons to make you click on their sales items rather than complete tasks.
- In my experience, waste huge amounts of screen space with useless information and pop-up advertising
- In my experience, change the meanings and names within their program of accounting terms that have been in use for over 100 years.
- In my experience, block users from doing certain accounting transactions because they are smarter than the accountants that use the program.
- Support - In my opinion, their support staff does not understand accounting, basic logic, and in most cases, the QBO program itself.
- Terminology - Use the terms "Debit" and "Credit" with or instead of the terms "increase" and "decrease." And stop making up new terms to describe old things.
- In my opinion, stop trying to make more money off of your customers by forcing them to make extra clicks to accomplish tasks.
10%
1.0
10%
1.0
10%
1.0
10%
1.0
13.333333333333332%
1.3
15%
1.5
10%
1.0
- In my opinion, I have wasted many hours trying to get support from useless personnel
- In my experience, I wasted many hours trying to find a transaction that the program did not enter into the audit logs. Then wasted more hours arguing with useless support staff, telling me, "that is an accounting error."
- Some of the most basic accounting reports can only be generated by creating a "Custom Report."
MAS90, SAGE50, JobBoss, Horizon, QB Desktop, MySIS
2
All Accounting functions.
2
One of them actually worked for QuickBooks Online support previously.
- A/P
- A/R
- G/L
- Use a GL account called WIPTRANS (the name is actually irrelevant) to process owner contribution purchases because QuickBooks Online will not allow expenses to be applied to the proper contra account.
No
- Price
The President said, "This is what we are going to use."
I would make the choice, and it would not have been QuickBooks Online.
- Implemented in-house
No
Change management was minimal
- Had to change many account names back to the proper "Accounting Terminology."
- Many useless accounts put into the G/L by QBP can not be deleted.
- QuickBooks Online does not integrate with all banks.
No. Do not believe that it is offered. Also, I have talked with people at all levels of their support. NONE are any better than the bottom tier.
Yes
NO. In my experience, they blame me for their program not properly logging audit entries.
NO
- Most things have been dumbed down so much that they become a little confusing for experienced accountants. That might be something that makes it easier to use for new users, but I do not think so.
- Transactions paid with owner funds
- Moving bulk transactions on invoices
Yes
NONE. In my experience, they do not negotiate.
In my opinion, do NOT deal with them. Find another vendor.
July 22, 2021
QuickBooks for non-accountant business owners
We use QuickBooks Online for our accounting needs including tracking estimates, invoicing, banking, receiving payments, bill payment, and tracking expenses. We are also able to create financial reports to help us predict volume of work trends and let us know how we are performing. Additionally, our accountant has access to QuickBooks Online so that they can retrieve the information and reports they need to prepare our taxes.
- Receive payments
- Invoicing
- Tracking expenses
- Reporting
- They will no longer support their desktop app, which they pushed us to use
- They drastically increased their ACH fees (with the benefit of quicker deposits--but this is not a justifiable benefit for our business model)
- Some features are limited
28.571428571428573%
2.9
N/A
N/A
57.142857142857146%
5.7
40%
4.0
100%
10.0
50%
5.0
50%
5.0
- Saves time and money by making sure my books are in order
- Automatically downloads banking information to ensure all income and expenses are accurate
- Provides my customers a quick, easy, and secure way to pay their bills
I used Intuit products for my personal finances for so long, I did not look for any other solutions. When I started using QuickBooks Online for my S-Corp, it was plug-and-play. I was up and running immediately with no learning curve. And QuickBooks Online continues to remain relevant and intuitive, so I have not had reason to explore other options.
1
As my company's owner and operator, I am the QB Online user. I use QuickBooks for all account tasks including invoicing, writing checks, disbursements, tax preparation, and track banking transactions. I also use it to track business income progress and projections, evaluate how the company is performing, analyze and anticipate business cycles, and any other task that has to do with finances.
1
Our QB Online user is the company's owner and operator. My work experience and educational background are entirely unrelated to finance or accounting, and yet, I am completely proficient in QB. Since QB Online does so much of the work for you and is very intuitive, the main skills needed are general computer skills and strong attention to detail.
- Invoicing: tracking, receiving payments
- Spending: tracking expenses
- Tax Preparation: quick and easy tax reporting tools
- Track projects in queue
- Deduce seasonal trends in workflow
- Make cash flow projections
- We currently pay our accountant to manage our payroll; however, we may explore QB Online for this service
- We are beginning to move toward a cost plus quoting style. We may explore using QB online to keep track of hours worked.
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
I used QB for my personal finances for several years. Since QB had an affordable, easy to use, business version of the software I was already familiar with, it started off with a huge advantage. Other small business accounting software packages were a combination of too expensive and too cumbersome for my needs.
I have been using QB for over 7 years now. It is the first software I purchased when I started my company. Over the last 7 years, I have had very few bumps in the road with QB. These few instances were never enough for me to even contemplate looking for another solution. It just does what I need, the price is right, and it seems to be made specifically for the non-accountant small business owner.
- Implemented in-house
No
Change management was minimal
- No significant issues during implementation. We started with QB when we started our company, so we learned its functionality as we grew and needed more features.
- no training
I found QB Online incredibly intuitive. No training was needed.
Best practices:
- Easy for clients
- ATTENTION TO DETAIL
- Sometimes less is more
No - there is no facility to customize the interface
No - we have not done any custom code
If you are just starting out start small and learn as you go. There is an infinite amount of help online to help you grow when you are ready.
No, I did not purchase Premium Suppport. I have not felt the need for it and, quite honestly, I did not know this was a feature. If; however, Premium Support is an option, I still don't think it is something that would be of value to me as a non-accountant business owner.
No
Any time I reach out to QB I get exceptional support. The times where I am a bit disappointed is when there seems to be a feature lacking in the software, and I see that many other people have requested this enhancement, and the enhancement is still not implemented. This is few and far between for sure. But in general, their support is always excellent and efficient.
- Writing Checks
- Invoicing
- Banking Reconciliation
- Tracking income and expenses
- Sometimes reconciliation can be thrown off by online deposits.
Yes
It is not a easy to use as the desktop version; however, it is definitely good to have access on the go. If a client need an invoice resent, or has a question regarding invoicing - it's great to be able to answer them right away without having to wait to return my desk to give them a response.
- Zapier
- Jotform
- Gmail
I use Zapier to automate my work flow. Zapier can be a little cumbersome to set up, but once it is, it is like having an assistant working for you. And my invoices are consistent with gmail labels, gmail tasks, and jotform proposals. Less entering means less room for error.
- AutoCAD
- Right-Suite Universal
- EnergyGauge Summit & USA
It would be great to include my industry-specific software with my integrations. I added these software packages for the completeness of the survey, but I don't think it is probable or practical that these integrations would be available any time soon.
- File import/export
It's a huge timesaver and worth the setup time and effort.
I did not even contemplate negotiating. The software had a price and I paid it. I am currently on an annual subscription.
Regarding purchasing software, if you are a larger company, maybe you have room to negotiate or come to an alternate agreement to what is listed on their website, but for me circumstance, I just correspond through their website.
Yes
Really just a reboot - no downtime, no glitches, no unexpected impacts because of the new release.
- Security
- Enhanced security
No
No
We use QuickBooks Online to meet the bookkeeping, payroll, invoicing and bill payment needs of our small business clients, as well as internally for our own accounting needs. QuickBooks online provides a simple, accessible, low maintenance and low cost solution. QBO is very easy for our clients to use themselves, and it makes it easy for us to assist clients and provide training as well.
- Time tracking and invoicing could not be simpler. Tasks that used to take a full day can now be completed in less than one hour.
- Payroll is a breeze. Employees are paid and payroll tax forms filed with a few simple clicks.
- Paperless is the way to go. We love that QuickBooks allows us to attach documents, like the original bill, so supporting documents are easy to find and store.
- Perhaps best of all is no data loss because backup are a thing of the past with QBO.
- I would like to see more functionality and flexibility in adding transactions from bank feeds. We sometimes need to visit a transaction twice to get all the coding and data we need.
- QBO has been very positive for our practice and for our clients. By providing real time information to manage small businesses, it helps owners make better decisions and reap more rewards for their efforts!
April 29, 2015
QBOA -- It time to make the move.
I have been using the desktop version of QuickBooks for several years now for both tracking my own company's books as well as those of my clients. I did not make the move to the online version when it was first introduced due to the fact it did not have the ability to scan documents and attach the scanned documents to transactions. Once Intuit added this functionality, although limited as compared to the desktop version, I decided to make the move for my company's books. I have converted another company from the desktop version, which I used primarily for write-up, to the online version to move the relationship from just write-up work to a more interactive outsourced CFO type of service. The ability to interact/communicate with an audit trail regarding a specific transaction is wonderful.
I am using some apps -- Tsheets and Zen Payroll. While both of them get the job done with QBO there is still some work to be done in order for the apps to be what I would call truly integrated. For example, when I run a payroll in Zen the transaction is sent to QBO. It is a split transaction with on line showing the gross wages and the other for employer taxes which is fine for my purposes. However, when the transaction clears the bank and QBO imports the transaction, the Zen payroll transaction is actually two transactions -- one for the net wages to the employee and the other for the combination of employee and employer taxes. QBO cannot make the match between the bank transactions and the transaction sent directly by Zen to QBO. I am sure this issue will be worked out in the near future.
There other issue I am trying to overcome is the lack of a more robust document management system. While you can scan documents into QBO and attach them to some transactions, there is no folder structure and you cannot attach documents to all transactions -- a good example would be a bank statement. I would like the ability to download the bank statement into QBO (which can be done) and once the bank reconciliation is complete attach the statement to that 'transaction' and have it not show as an 'unattached' document or at least have the ability to put it into a separate bank statement folder for later reference.
I am using some apps -- Tsheets and Zen Payroll. While both of them get the job done with QBO there is still some work to be done in order for the apps to be what I would call truly integrated. For example, when I run a payroll in Zen the transaction is sent to QBO. It is a split transaction with on line showing the gross wages and the other for employer taxes which is fine for my purposes. However, when the transaction clears the bank and QBO imports the transaction, the Zen payroll transaction is actually two transactions -- one for the net wages to the employee and the other for the combination of employee and employer taxes. QBO cannot make the match between the bank transactions and the transaction sent directly by Zen to QBO. I am sure this issue will be worked out in the near future.
There other issue I am trying to overcome is the lack of a more robust document management system. While you can scan documents into QBO and attach them to some transactions, there is no folder structure and you cannot attach documents to all transactions -- a good example would be a bank statement. I would like the ability to download the bank statement into QBO (which can be done) and once the bank reconciliation is complete attach the statement to that 'transaction' and have it not show as an 'unattached' document or at least have the ability to put it into a separate bank statement folder for later reference.
- Ability for me to interact/communicate with a client regarding a specific transaction with a full audit trail.
- Ability to connect with several accounts (Square, PayPal, bank and credit card) electronically so we have the most up to date transactions and balances.
- Ability for both my client and me as the accountant to be working in the company's books at the same time.
- It needs a more robust document management system with the ability to attach documents to more types of transactions.
- Expanded ability to create more custom reports.
- It needs to add an online POS system to its mix of products so clients currently using the desktop version of QB and QB POS can make a smoother transition to the cloud.
70.83333333333333%
7.1
20%
2.0
N/A
N/A
N/A
N/A
80%
8.0
100%
10.0
90%
9.0
- Employee efficiency -- we are reviewing clients books everyday versus a set periods such as weekly or end of the month. If we have questions regarding the transaction we can ask the question usually the following day when it is free in the business owners mine rather than several days later.
- We can move from being the recorder of transactions into a more consultative role of helping our clients understand their finances better and sooner.
3
Accounting and tax preparation.
2
In addition to basic computing/online skills a support person will need basic accounting skills. We require our people to be QuickBooks certified before working with clients supporting QBO. I highly recommend that any support people participate in QB Power Hours and Sleeter Group webinars to understand from their peers which issues they are seeing and either their resolutions or work arounds.
- Write-up work for tax preparation
- Basic bookepping
- Still looking for one.
- We will use it as the core accounting package for our new offering of a more comprehensive and packaged set of services we will be offering to new and existing clients.
Yes
It is replacing Quickbooks desktop version. We are moving to the online version to have a more real time interaction with our clients in order for our firm to move from being the recorder of transactions into a more consultative role. With the online version there is no need for an accountant's file or working remotely in the client's books during there down hours.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
I think the product's usability from the client's perspective is the single most important factor and coupled with the vendor's reputation makes it an easy sale to the client.
No. I think we made a good choice and believe that any shortcomings of the product will be addressed in the near future by Intuit.
- Implemented in-house
No
Change management was minimal
- The initial banking transaction matching. Since most of the transactions were reconciled in the desktop conversion, QBO does not recognize the match. Perhaps I should have limited the look back when I did the first update.
No
I am a Diamond level Pro Advisor so there is no need for me to pay for additional support. I use my support to support my clients.
No
I have not had a bad experience with support. A lot of times I end up on a conference call with support and my client. I am very comfortable having Intuit support represent me in this manner. They have always been extremely professional and resolved the issue.
- Client Dashboard
- Client Reports
- Finding some functions like viewing the register. Some links are more intuitively placed than others but once you find and use them a few times it becomes a non-issue.
Yes
It's ok but certainly not as robust as the full online version.
July 05, 2014
QB Online is Great but I wish job cost accounting with time and billing could be improved
QuickBooks Online is used for general accounting, accounts payable, and banking.
- Import bank and merchant banking transactions
- General Ledger accounting
- Bank Reconciliations
- Customer invoicing for multiple business lines, using different logos and formats
- Integration with Expensify.com for expense reports
- Time and billing system
- Job Cost reporting
- Increased efficiency by importing online banking and merchant banking (Authorize.net) transactions
4
Accounting
1
Admin
- General Accounting
- Accounts Payable
- Accounts Receivable
- Bank Reconciliations
- Importing Authorize.net merchant banking transactions
- Importing bank transactions
- Personnel working from different offices and from home offices
- Time and billing system, with Job Cost Accounting Reports
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
N/A
- Implemented in-house
Yes
Accounts Payable and General Ledger.
Client codes for job costing.
Accounts Receivable and Customer Billing.
Bank Reconciliations.
Departments and Classes.
Importing Banking and Merchant Banking Transactions.
Client codes for job costing.
Accounts Receivable and Customer Billing.
Bank Reconciliations.
Departments and Classes.
Importing Banking and Merchant Banking Transactions.
Change management was a minor issue with the implementation
Convincing management that using increased functionality was easy to implement and would be useful.
- Management resistance to change
- Staffing in accounting department was insufficient to allow time for implementing changes
No
Intuit Customer Support helped me set up our European books (in GBP and EUR).
- Bank reconciliations
- Filtering/modifying reports
- Export to Excel
- Email reports
- None