QuickBooks Online Reviews

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Score 8.1 out of 100

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Reviews (1-25 of 98)

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Sandeep Malhotra | TrustRadius Reviewer
September 04, 2020

QBO Expert and Easy

Score 9 out of 10
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Likelihood to Recommend

It is well suited for all businesses for the core accounting needs. It is deeply rooted in accounting principles so any business can keep their books and corporate financials organized and properly recorded, regardless of size. Obviously there are complexities in each industry and QBO may not be able to handle all the upstream needs of a specific industry but as a system of financial record, it is excellent. I would advise smaller companies and sole proprietorships to consider if QBO is too much for them despite its simplicity of use. It takes commitment to set up QBO properly and consistently use it.
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Mike Bannan | TrustRadius Reviewer
July 21, 2020

QBO is a good tool when it works and Intuit can fix it.

Score 2 out of 10
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Likelihood to Recommend

Product is generally good with some exceptions like the automatic matching which is very rudimentary and if not carefully watched can cause your reporting to be wrong.

If you are not accounting savvy you need a bookkeeper. The program is not designed for a parttime user.

The "Bookkeeping Live" service that they offer is good and priced decently.

Before the bank feeds crapped out (and their support can't fix) the system was good.
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Anonymous | TrustRadius Reviewer
May 10, 2020

QB Online: Great for WFH

Score 8 out of 10
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Likelihood to Recommend

Well suited for international businesses or businesses that may not run out of one office, but multiple offices or remote locations. Not so well suited Finance Departments that depend on their accounting software to spit out several varieties of reporting.
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Chloe Tollefson | TrustRadius Reviewer
March 17, 2020

QuickBooks Online - Easy to use, even for a non-accountant!

Score 8 out of 10
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Likelihood to Recommend

It is simple to set up clients and send invoices as well as invoice reminders using QuickBooks Online. I think where it gets complicated is reporting. Overall, I think for someone like me who has no background in accounting or finance it is simple to use, other than generating reports because I don't understand much of that accounting terminology. I usually obtain the information I seek from clicking on a client and going from there.
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Drew West | TrustRadius Reviewer
February 26, 2020

A detailed summary of why I chose QuickBooks Online over competing products - Sales Tax Calculations | Receipt Capture | Customer Service | Accounting and Reporting Functionality

Score 10 out of 10
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Likelihood to Recommend

Quickbooks Online is a well-priced solution for most small businesses to solve their accounting and bookkeeping needs. It is the industry leader for software services in this space, and it's also the service that most professional accountants and CPAs use, which makes it even more useful because you can grant them access to your account. They can make changes to your books if necessary while preparing your tax return. Quickbooks Online also offers professional payroll services and full-service bookkeeping, which would be useful for businesses that want to handle all of their financial needs in the same software system. (Disclosure: I have not used QBO payroll services or full-service bookkeeping, so I can't attest to the experience, but I imagine that Intuit guarantees exceptional quality and service around these products).
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Don Fowler | TrustRadius Reviewer
February 03, 2020

Continuing to raise monthly fees

Score 2 out of 10
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Likelihood to Recommend

With QuickBooks Online you cannot export your data to even QuickBooks Desktop versions. However, you can import from Desktop versions to QuickBooks Online. They hold your data hostage, with no way to export it. The rising costs have upset many small business owners, including us. We basically have to start all over with a new program. QuickBooks doesn't have any justification for these huge increases other than profit. They are not adding any new features in exchange for the large increases.
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Amanda Layman | TrustRadius Reviewer
December 11, 2019

A truly quicker alternative to manual bookkeeping

Score 8 out of 10
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Likelihood to Recommend

I've only ever used QuickBooks Online to manage a small business with a handful of clients, but I can imagine it being useful for mass-market companies too with all of its automation and capabilities. It's really great at detecting and categorizing my business expenses, and its recurring invoice feature is great for my long-term client contracts.
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Warren Marland | TrustRadius Reviewer
December 11, 2019

QBO - Good for basic double entry book keeping but don't expect bells and whistles

Score 6 out of 10
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Likelihood to Recommend

QuickBooks Online (QBO) does 70% of what you need really well, 15% not so well and 15% not at all. Its stock management is lacking, in particular where bundles/kits are used. The more complex your requirements, the more difficult it will be to fit them into QBO's more limited functionality. There are hosted QB Pro/Desktops which may be more suitable.
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Ely Khoury | TrustRadius Reviewer
February 14, 2020

Great SaaS for the Lean Business Owner

Score 10 out of 10
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Likelihood to Recommend

Quickbooks Online is well suited for a small/medium-sized organization that may not have the resources for a full accounting department. It's a lean SaaS that allows business managers to focus on Sales, Marketing, and other initiatives that are crucial to the continuity of the company. It's not appropriate for organizations that are 50+ employees.
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JEFFREY HAZLITT | TrustRadius Reviewer
December 12, 2019

Every small business should use QuickBooks Online!

Score 10 out of 10
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Likelihood to Recommend

Quickbooks Online is well suited to track and reconcile credit card charges, debit card charges, and checks written, show expenses, income, and profit to date and the ability to quickly compare it to previous years. It can be used to file taxes as well as sales and use tax. It seems like it would be equally useful for a smaller business like ours and a much larger business as we only use a fraction of the functions it can provide.
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Anonymous | TrustRadius Reviewer
December 24, 2019

Slowing Down with QuickBooks Online

Score 8 out of 10
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Likelihood to Recommend

QuickBooks Online (QBO) is a great product for those small businesses that are just starting out or have very simple bookkeeping needs. Small business owners interested in this product will definitely want to research their overall small business needs to ensure that they can maintain cost savings when they factor in the costs of additional add-ons, payroll, and other systems.
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Anonymous | TrustRadius Reviewer
March 23, 2020

QuickBooks Online is, by far, the best accounting solution available.

Score 10 out of 10
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Likelihood to Recommend

I would highly recommend QuickBooks because it is currently the best accounting software available that is also cloud-based. QuickBooks Online is well suited for businesses that are primarily e-commerce based and/or for businesses that have work-from-home or remote employees. Because it can automatically import transactions, not only with your bank, but also with larger online marketplace/website platforms, it makes it easy to use.
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Anonymous | TrustRadius Reviewer
February 11, 2020

QuickBooks Online for Professional Services

Score 9 out of 10
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Likelihood to Recommend

QuickBooks Online works very well as a cloud solution where you have multiple people that need access, including a separate or outside accounting support team. QuickBooks Online keeps data from previous years an eliminates conversion required from standalone products during software upgrades or computer replacements. QuickBooks Online has all the capabilities needed to support a professional services firm.
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Anonymous | TrustRadius Reviewer
January 31, 2020

QuickBooks Online makes bookkeeping easy for small business owners!

Score 8 out of 10
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Likelihood to Recommend

QuickBooks is great for a small business looking for an efficient bookkeeping platform. I push through about 50 recurring invoices each quarter and it provides an easy way to automatically generate those and update them, if needed. It also makes it easy to receive ACH payments if I choose to do so. I do not think it would be a great platform for a large organization that requires advanced bookkeeping and/or accounting.
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Anonymous | TrustRadius Reviewer
November 19, 2019

Quickbooks Online to satisfy your personal finance needs boost the growth of your small business!

Score 8 out of 10
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Likelihood to Recommend

It is easier to learn and use than QuickBooks Pro. For people who don't want a steep learning curve when you are transitioning from another accounting platform, it is relatively easy to learn and the mobility is worth the upgrade from QuickBooks Desktop. It is fits personal and small business finance needs.
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Anonymous | TrustRadius Reviewer
December 13, 2019

Automatic Accounting!

Score 8 out of 10
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Likelihood to Recommend

If you're running a business, taking orders, completing and tracking order expenses, and collecting money for POs - this is for you.
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Joel McAfee | TrustRadius Reviewer
October 18, 2019

Accounting for Small Business Made Accessible and Easy for Noobs Like Me

Score 9 out of 10
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Likelihood to Recommend

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
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Samarah Sardoni | TrustRadius Reviewer
October 23, 2019

QuickBooks Online Makes Invoicing So Easy!

Score 10 out of 10
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Likelihood to Recommend

With several different people viewing our invoices and delayed charges, it is so nice to have it all in one place where we can call reference the same invoice number and work together a lot easier. It also allows special access to different roles. For example, someone in charge of sending invoices could not go in and receive payment for an invoice. This helps keep the company honest.
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Brian Welch | TrustRadius Reviewer
October 21, 2019

Quickbooks Online - Simple Start is simple to use

Score 8 out of 10
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Likelihood to Recommend

Free-form invoicing is why I started with Quickbooks, it does invoicing well. I can setup specific services/products to charge the same across the board or modify the price on the invoice itself. Expense tracking is another great tool, as long as you use it correctly. The software can be as general or granular as you need. You can group things into one broad service type (such as Software as a Service) or break down to specifics (such as Backup or Hosted Email) depending on what you need to track.
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Tammy Roberts | TrustRadius Reviewer
October 17, 2019

I love the versatility and freedom that QuickBooks provides my business!

Score 10 out of 10
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Likelihood to Recommend

I use ADP Payroll for my clients and like the integration of the general ledger directly into QBO. It usually finds the match perfectly however if you run two payroll frequencies on the same pay date then QBO has a hard time "adding" the data together which makes it a more manual process.
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Feature Scorecard Summary

Pay calculation (45)
8.1
Benefit plan administration (22)
6.8
Direct deposit files (41)
6.7
Salary revision and increment management (28)
7.6
Reimbursement management (28)
8.4
API for custom integration (33)
8.0
Plug-ins (35)
7.2
Single sign-on capability (48)
8.7
Role-based user permissions (58)
8.6
Dashboards (72)
8.1
Standard reports (76)
8.3
Custom reports (68)
8.0
Accounts payable (71)
8.2
Accounts receivable (77)
8.5
Cash management (67)
8.1
Bank reconciliation (79)
8.2
Expense management (69)
8.1
Time tracking (33)
5.6
Fixed asset management (32)
6.4
Multi-currency support (12)
4.3
Multi-division support (28)
7.8
Regulations compliance (22)
6.9
Electronic tax filing (32)
8.9
Self-service portal (35)
8.2
Global Financial Support (6)
6.9
Primary and Secondary Ledgers (14)
7.2
Intercompany Accounting (16)
7.7
Localizations (10)
8.4
Journals and Reconciliations (34)
7.8
Enterprise Accounting (13)
8.3
Configurable Accounting (17)
7.1
Centralized Rules Framework (10)
8.0
Standardized Processes (22)
8.0
Inventory tracking (28)
7.6
Automatic reordering (11)
8.4
Location management (12)
7.7
Manufacturing module (9)
5.0
Pricing (33)
8.1
Order entry (32)
8.7
Credit card processing (38)
7.8
Cost of goods sold (39)
8.0
Order Orchestration (7)
7.6
End-to-end order visibility (8)
8.5
Order exception Resolution (8)
6.2

About QuickBooks Online

QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.

QuickBooks Online Integrations

QuickBooks Online Competitors

QuickBooks Online Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

QuickBooks Online Technical Details

Operating Systems: Unspecified
Mobile Application:No