Name: Quickley
Author: Quickley

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Service Mesh

Development

Alumni Management

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Employee Scheduling

HR Management

HR Service Delivery

Pay Equity

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Code Review

Data Center Backup

Data Integration

Data Masking

Database Load Balancing

Edge Computing

Email Encryption

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

License Management

Low-Code Development

Managed Hosting

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

Object Storage

SQL Server Performance Monitoring

Unified Endpoint Management (UEM)

Web Content Filtering

Information Technology

A/B Testing

AI Writing Assistant Software

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Content Management

Customer Journey Analytics

Digital Asset Management

Digital Content Creation

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Tag Management

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales Consulting

Sales

Animation

Dealer Management

PCB Design

Travel Agency

Vertical-Specific

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Azurepath, LLC.

Quickley is an integrated business chat platform that enables companies to efficiently manage and respond to customer messages from various social media profiles and messengers. According to Quickley, this solution is suitable for businesses of all sizes, catering to customer support representatives, sales representatives, marketing professionals, e-commerce companies, and service-based businesses.

## Key Features

**Live chat**: Engage with website visitors in real-time, respond instantly or via email and messengers, quick installation and setup, and collect contact information.

**WhatsApp Business**: Official partner of WhatsApp Business, invite team members to process requests together, automation features, and process requests 42% faster.

**CRM integration**: Integrate with popular CRMs, consolidate contacts from various channels, save and store contact information, and streamline communication.

**Automation**: Automate customer service routines, create zero-code scripts, features include broadcasting, chatbots, CRM integrations, and automated funnels, and capture requests from multiple platforms.

**Sales boost**: Improve response times, handle leads and questions from multiple sources in one place, increase conversions, and facilitate quick engagement and issue resolution.

**User support**: Reply to user questions quickly and efficiently, connect live chat, social media, and messengers, and invite support agents for collaboration.

**Communication automation**: Set up triggers, chatbots, and pipeline systems to automate customer interactions, save time, and improve efficiency, and connect all communication channels.

**Website chat**: Engage with website visitors in real-time, multiple chats, lead forms, file sharing, deep customization options, and gather lead data.

**Integrations**: Easy-to-use integrations with CMS and website builders, connect all communication channels, streamline processes, and customize appearance.

**Mobile App**: Stay connected on the go, engage with the audience, access all features, never miss a lead, and provide timely responses.



Help.com Chat

Help.com

Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

Lite

Basic

Advanced

Premium

Zendesk Chat

Quickley

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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What is Quickley?