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Quip

Score8.3 out of 10

108 Reviews and Ratings

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What is Quip?

Quip is a collaboration tool, from Salesforce, that helps sales teams accelerate business in real-time with embedded documents, live Salesforce data, and other built-in collaboration features.

Categories & Use Cases

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Key Features

Learn about the best (and worst!) features Quip has to offer, as determined by TrustRadius' reviewers.
Based on 108 ratings of Quip's features
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Top Performing Features

  • Search

    Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

    Category average: 7.9

  • Internal knowledgebase

    Users can author or access “How-to” help and reference tips about internal processes.

    Category average: 8.2

  • Document collaboration

    Users can edit files and attach comments to files.

    Category average: 8.3

Areas for Improvement

  • Integrates with GoToMeeting

    Integrates with GoToMeeting for web conferencing.

    Category average: 8.1

  • Integrates with Gmail and Google Hangouts

    Integrates with Gmail and Google Hangouts.

    Category average: 6.2

  • Integrates with Google Drive

    Integrates with Google's cloud storage platform, Google Drive.

    Category average: 7.1

Reviews

What users are saying about Quip.
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Quip Review

Incentivized
Verified User
Manager in Customer Service (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Quip for a variety of different things, whether we use it for individual doc writing or contributing to a doc, so we may have multiple people who have to offer a doc and so we use it for collaboration in writing it, publishing it, we'll use it for putting together data, putting together concepts and sharing it out with other people within the company.

Pros

  • I think it's really great for collaboration. In the past using things like Microsoft Word in a SharePoint or something or in some sort of shared file folder, people would typically overwrite other people's stuff or it would mess up a document because people would edit it while somebody else was editing it then save it. What Quip does really is allow multiple people (we've had somewhere up as 20 plus people contributing to a doc) all at the same time and there was very little override or problems collaborating on the docs. It's really great for collaboration.
  • I think it does a really great job of file structure so you can save it in folders, you can basically use it as a knowledge repository if you wanted to. So I think it does a really great job of that.

Cons

  • I think the search could be a little bit better. Sometimes when you're searching for a file, especially if your company uses it extensively, you have lots of files that are the same name, there's an option to search for by author and it doesn't always work and so it takes some time to search for things. Maybe if it had an AI powered search or a little bit better elastic search, then I think it would really enhance the product.

Return on Investment

  • I think it's mainly been positive. It's allowed us to really be able to get multiple people offering a doc very easily. It's very easy to spin up a new one. It's very easy to share it. It's really easy to restrict access if you need to restrict access. So I think it's allowed us to move rather fast, especially at Amazon our doc writing is extremely important and you need a lot of people to contribute to those documents, so it's really allowed us to collaborate well together and get projects done faster or tackle things a lot faster.

Usability

Alternatives Considered

Atlassian Confluence, Microsoft SharePoint and OneNote

Other Software Used

Salesforce CMS, Slack, Atlassian Confluence

Best collaboration tool.

Incentivized
Patrick Creste
Head of communication at Logisbox (201-500 employees employees)

Use Cases and Deployment Scope

It is 4 years now since we started using Quip. The product helps us in collaboration. Through use of the software we are able to conveniently interact with our colleagues in real time. Project progress and status tracking has been made easy by use of this tool. User interface of the software is clean and strightforward. Quip also supports Salesforce data extraction.

Pros

  • The software is easy to use and has a very user-friendly and intuitive mobile application.
  • Quip has good search functionalities and brilliant version control features.
  • The product integrates well with other tools especially salesforce systems.

Cons

  • The product highly depends on steady internet connection.
  • Quip has very few customization options which hinders smooth implementation.

Return on Investment

  • Quip has helped us to enhance collaboration between our teams and create tasks and reminders.
  • The product helps us in sharing of documents especially BOQ and building material schedules and allows to makes changes and update the documents in real-time.
  • Use of the software has provided us with a reliable platform to chat, share spreadsheets and collaborate in real-time.

Usability

Other Software Used

Salesforce CRM Analytics, ERP Target, Zinnia SmartOffice

Quip User

Incentivized
Verified User
Professional in Engineering (51-200 employees employees)

Use Cases and Deployment Scope

We use Quip to share information collaboratively. We document projects, adding block diagrams and illustrations. We also document software APIs and share information about the input and output data structures. Probably the most useful part of quite is the search bar It allows to search for keywords through the tons of documents existing in the company.

Pros

  • Search
  • Collaboratively document projects
  • Collaboratively share information throughout teams and the compay.

Cons

  • The graphical interface could be nicer
  • Sometimes if feels laggy
  • I have had data lost after not being sure if the document was saved or not.

Return on Investment

  • It does help keeping the objectives present
  • Quip helps to keep objectives updated collaboratively
  • Overall I think that a tool like Quip is necessary to keep centralized universal information of a project in the company

Usability

Alternatives Considered

Atlassian Jira and Atlassian Confluence

Other Software Used

Atlassian Jira, Atlassian Confluence, Google Keep

A robust tool for storing information, working on documents and collaborating in a practical way

Jose Raya
Senior ASP.NET Software Developer in Engineering at Scopic Software (201-500 employees employees)

Use Cases and Deployment Scope

In my organization, Quip has played a vital role in the daily life of every employee by providing an environment where storing, safeguarding, and collaborating on documents seamlessly is possible; the user interface is as adequate as it gets for this type of tool and it is possible to use it from any device. The data backup capability is good, but even better is the collaborative capabilities. It notifies me when a document has been modified, by whom it has been altered, and more, plus it provides a revision history per document. It is simply a fantastic tool for individual and collective organizations.

Pros

  • Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
  • I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
  • I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
  • Quip's user interface is friendly and comfortably navigable; it feels right.

Cons

  • In terms of customizations, it is limited.
  • Exporting spreadsheets with formulas applied from Quip to Excel is not the best action, as almost everything is formatted.

Return on Investment

  • It is a tool that allows work teams to move forward in a centralized way and meet their objectives as efficiently as possible; this has allowed us to meet our customers and brought more work to the organization, therefore more revenue; I would say that the ROI was fast enough, as expected.

Alternatives Considered

Coda

Other Software Used

Freshdesk, Sendible, Workable

Tool to create, organize, and collaborate on documents with team for fast, efficient results

Incentivized
Mukul SaxenaView profile
Associate Project Manager in Information Technology at SDG Corporation: IT Security and Risk Management Solutions (501-1000 employees employees)

Use Cases and Deployment Scope

It's a very good and easy-to-use tool when it comes to brainstorming with the team and keeping your ideas in one place. It has the ability to easily create and share various file formats such as documents, presentations, spreadsheets, etc. and then collaborate on them with the team. Basically it makes the process of writing and sharing documentation a lot more painless and enjoyable.

Pros

  • Create and share different types of file formats.
  • Features of showing the line-by-line edit history and ability to chat.
  • Similar to Google Drive.

Cons

  • Formatting features while exporting to Excel or Word can be improved.
  • More readymade features can be added for image customization.
  • Search functionality can be improved without labeling as well.

Return on Investment

  • It helped reducing overall time taken by the team to complete tasks, which required multiple members to work in parallel
  • We can use a single software for meeting/document sharing and exporting along with chatting
  • Sync among different devices works perfectly

Alternatives Considered

ConceptDraw MINDMAP

Other Software Used

ConceptDraw MINDMAP, Google Workspace (formerly G Suite), ClickUp