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Qvidian RFP & Proposal Automation

Qvidian RFP & Proposal Automation

Overview

What is Qvidian RFP & Proposal Automation?

Proposal management and RFP response software

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Recent Reviews

TrustRadius Insights

Qvidian is a powerful tool used by multiple departments within organizations for centralized content management and proposal automation. …
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I propose Qvidian

9 out of 10
March 13, 2015
Qvidian Proposal Automation is used by the Proposals Department, so that we can answer complex RFP's and Sole Source requests. The …
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Makes my job easier!

9 out of 10
February 25, 2015
Qvidian is a key tool used in our Business Development process to respond to customer RFQs (Request for Quotes). We use Qvidian to create …
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Pricing

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What is Qvidian RFP & Proposal Automation?

Proposal management and RFP response software

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://uplandsoftware.com/contact

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Qvidian RFP & Proposal Automation?

Create stand out proposals and RFP responses quickly, shorten sales cycles, track results, and score more wins.

Qvidian RFP & Proposal Automation Features

Proposal Creation & Organization Features

  • Supported: Proposal branding
  • Supported: Proposal templates
  • Supported: Proposal content library updates
  • Supported: Guided proposal creation
  • Supported: Searchable proposal database

Proposal Collaboration & Workflow Features

  • Supported: RFP management & response
  • Supported: Proposal collaboration & approval
  • Supported: User permissions/proposal editing controls
  • Supported: Sales proposal workflow
  • Supported: Proposal automation user interface

Qvidian RFP & Proposal Automation Screenshots

Screenshot of Accelerate responses to RFPs, DDQs, and other docs with automatic content suggestions from AutoFill.Screenshot of In one click, SMEs can view all pending review jobs from a single dashboard.Screenshot of Access answers to FAQs and step-by-step tutorials in the Help Center.Screenshot of Tailor the home screen to streamline access to the tools and information.Screenshot of Build complete RFP packages that are brand compliantScreenshot of Simplify content reviews and approvals, and build audit trails, with automated workflowsScreenshot of Store all approved proposal content in a central, searchable libraryScreenshot of Identify top projects, workflow bottlenecks, expiring content, and more with custom analytics

Qvidian RFP & Proposal Automation Integrations

Qvidian RFP & Proposal Automation Competitors

Qvidian RFP & Proposal Automation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Proposal management and RFP response software

Loopio, Responsive, and Proposal Management and Production System (PMAPS) are common alternatives for Qvidian RFP & Proposal Automation.

Reviewers rate Proposal templates and Proposal content library updates and Proposal collaboration & approval highest, with a score of 8.

The most common users of Qvidian RFP & Proposal Automation are from Enterprises (1,001+ employees).

Qvidian RFP & Proposal Automation Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%
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Comparisons

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Reviews and Ratings

(40)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Qvidian is a powerful tool used by multiple departments within organizations for centralized content management and proposal automation. It is primarily utilized by the Business Development and Marketing departments to streamline the process of responding to customer RFQs, creating business proposals, and answering customer questionnaires. Qvidian provides a centralized location for all proposal content, ensuring the use of the most relevant information and easy management. With its Proposal Automation feature, users can generate semi-custom proposals in less than thirty minutes, saving valuable time. The software also offers easy and fast searching capabilities to find content and answers for tender questions. Qvidian is also used by the legal/compliance team for content organization, maintaining consistency in responses, and periodic review and updates by the legal team. Overall, Qvidian serves as a comprehensive solution to effectively manage and automate the proposal response process companywide, ensuring consistency, efficiency, and streamlined collaboration across departments.

Range of Features: Many users have stated that Qvidian offers a wide range of features that enhance content management, proposal automation, and RFP management. The availability of various features allows users to effectively manage their content, automate the proposal process, and streamline RFP management.

Efficient Searching Capability: Several reviewers have praised the easy and efficient searching capability in Qvidian. The system uses a Google-like approach for quick access to information. This feature enables users to locate specific content quickly, saving time and improving productivity.

Integration with Microsoft Word: Numerous customers highly regard Qvidian's integration with Microsoft Word. This integration allows for seamless editing of records and corresponding metadata within the familiar Word interface. Users appreciate the convenience of editing multiple records in one document, enhancing efficiency in managing their content.

Confusing User Interface: Users have found the user interface of Qvidian to be confusing, particularly in terms of editing records from the library. The overall layout could also have better flow, and navigating the drop-down menus has been challenging for some reviewers.

Performance Issues: Some users have experienced performance issues with Qvidian, including slow editing processes and occasional search failures. Additionally, Qvidian's servers are not always equipped to handle multiple large proposals simultaneously.

Difficult Content Management: Reviewers have mentioned that getting content into Qvidian is laborious and time-consuming. They have also found it difficult to move content within Qvidian after the drag and drop feature was removed.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Gerald Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Qvidian is the proposal automation software for Blackboard's global RFP Team and it is used to respond to all strategic Sales proposals that have been approved via internal stakeholders. It addresses the need of generating quality responses for multiple product offerings in the most efficient amount of time thereby boosting revenue potential and supporting a scalable Sales pipeline.

It addresses the business problem of not having a centralized RFP content repository that is easily searchable, scalable, and maintainable. It also enables a stronger market brand by allowing customizable templates to be utilized easily within the drafting process. Without it, the RFP Team bandwidth would not be able to keep up with the company's growth.
  • Search Capabilities: Qvidian's search interface is one of its biggest sellers with our Proposal Writers. If you've ever done a web search, you know how to search for content in Qvidian's Library. You can Browse, Search, or be as specific as you need with an Advanced Search. Boolean logic is built right in so there is no need to understand coding. New functionality also allows you to save your favorite searches so you don't have to reapply the same filters in the future.
  • Content Maintenance: Qvidian has incorporated content maintenance into every aspect of the interface. Edits can be made directly to a folder's content or while searching for an answer when you are working on a project. Content is editable wherever it may be encountered. Also, best new CM feature: Jobs. You are now able to create bundles of content from various folder locations within the Library and generate a Job; a link that is sent to Subject Matter Experts, regardless of whether or not they have a license. You can control what they are able to edit and you can monitor the Job status. Finally, you can review the SME edits and tailor them before accepting them back into the Library.
  • 100% Hosted Customer Environment: This gives our team the ability to be results-oriented in our structure. No one is tied to an office in order to execute a project. The team can work wherever there is a secure internet connection. This not only facilitates better uptime, upkeep, and the most efficient upgrade release rollouts, it also facilitates a better work-life balance.
  • Tablet-friendly interface: While most significant projects are executed on either a desktop or laptop computer due to the multiple applications that may be in use and the processing power needed, I can foresee an option for a tablet-friendly interface to be utilized in simpler browsing and/or retrieval of minor standard information. I have already seen this need met within Qvidian's Sales Playbooks offering.
  • Real-time collaboration. While one can build and draft projects within Qvidian, the writer/project manager is still adding and tracking all contributions. Further, the strongest collaboration functionality is met by procuring licenses for every contributor.
This software is very well-suited to companies who find themselves expanding their footprint, the number of their Sales representatives, their territories, and/or their products and services and need to maximize their ability to both keep up with those demands whilst streamlining their proposal resources.

Further, this is a very powerful tool with a lot of features and functionality including CRM plug-in and reporting. Thus, it may be less appropriate for a very small organization with only one product and that is also blessed with lengthy cradle-to-grave turnaround windows.

In addition, to better the odds for success an investment in upfront personnel training and either a dedicated periodic window of time and/or dedicated person(s) for content upkeep are prudent.

Finally, working with the vendor is a delight as they make every effort to maintain and deliver a product that both meets your needs and on which you can rely.
  • Our ability to generate a draft went from days to hours. Hence, our ability to enable a growing Sales Team was supported.
  • Upon implementation, our RFP win rate more than doubled from 15% to over 30%, peaking at times above 50%.
  • We are now able to effectively scale according to the company's growth and go-to-market vision.
  • SAVO,XaitPorter,Qorus,propLIBRARY.com
Of the competitive vendor demos I have reviewed over the years, each may have its own strength. Some may be set up to drive compelling differentiators or solutions (E.g., propLIBRARY.com). Some may be built on existing CRMs (E.g., Qorus). Some may have tablet-friendly interfaces (E.g., SAVO). Others focus on collaboration (E.g., XaitPorter). There is nothing wrong with any of these models. You will just have to perform your own gap analysis and see what best addresses your needs.

For Blackboard Inc., none of the aforementioned competition offered a holistic and robust replacement for our current PA tool. We have senior writers to craft compelling differentiators. We use SFDC, not SharePoint as our EA CRM. While our strategic writing and architectural needs outweigh having the slickest tablet-friendly user interface, we still have an interface and user experience that is geared toward usability and performance while being cognizant of adoption.

New collaborative tools are a big draw, especially when responding to private sector proposals with a 10-to-20 day turnaround. However, not only has this not been a pain point for us (we currently have a versioning process in place) but the conversion and adoption hurdles just for one feature where there is already a workaround in place does not justify the migration.
3
Outside of what has been already mentioned, one of the key reasons why Qvidian remains the proposal automation software tool of Blackboard Inc. is that they continue to listen and incorporate the most demanded features and functionalities back into the product. It is their Product Development team and its openness to user feedback that keeps this tool competitive.
Qvidian system maintenance is performed on weekends, usually at odd hours, and advanced notice is given so that teams can plan accordingly.
Score 7 out of 10
Vetted Review
Verified User
  • Organizes content in a consistent structure. Allows for Mandatory Content and Optional Content within an overall document framework.
  • Maintains branding through Word templates/themes.
  • Allows for the mix of “boilerplate” content, while giving the ability to personalize based on “edit codes”, such as using organization name throughout a proposal, using specific examples or images based on a given vertical/industry etc.
  • A knowledge base/repository for question/answer pairs for RFP Allows “upload” of RFP questions and potentially “automatic” answering based on most popular answers given key words.
  • Integrates to Salesforce.com, though we have not taken advantage, so I’m unsure to what degree it integrates. I assume it will allow to pull in contact name, address, etc.
  • Until the latest release, the UI was getting “old”. The process of architecting a document seemed backwards (start with the specific content, then build an outline. It has since been fixed in newer versions.
  • Not compatible with all browsers, or not latest version of browsers.
  • Content still requires post-build editing for spacing around table of contents.
  • Some users struggle with setup of Internet Explorer, macros and/or template styles, etc.
  • Reporting is clunky.
  • Does not have ability to configure pricing quotes.
  • More consistent branding of proposals.
  • Decrease in amount of time to create a proposal, allows more time to customize executive summaries, etc.
  • Decrease in time even more pronounced with RFP responses, assuming answer pairs get updated often with product updates/feature enhancements.
  • Allows new employees to deliver a high quality proposal with minimal ramp time.
We will likely abandon the proposal portion of the software if I feel our CPQ (Configuration Pricing Quoting) system, BigMachines, can handling both pricing and proposal content output. Will need to re-evaluate if we retain the RFP portion from Qvidian/Sant.
It is really important to establish internal policies. The biggest end-user complaints are more around the freshness of the content, or length of the overall proposal than the tool itself. Ask yourself “Is Proposal Content part of new product release checklist”? For your RFP Process, should you answer all RFPs? Have you defined a criteria? Consider using the hosted version versus installed. It allows for a better support experience as they could access your content structure immediately. Integrating with your CRM will increase efficiency and stickiness.
26
Sales, Presales (Solutions Engineers).
3
IT Support for installing and upgrading releases on internal server (4 hours per year) 2-3 Persons trained as System Admins to manage users and perform content updates, typically 1 admin per module Content provided by Product Marketing and Services Teams – this is where the work is concentrated.
  • Delivering consistently branded Proactive Proposals.
  • Assistance in responding to RFPs: A Database of common “question and answer pairs” from typical RFPs received by the company.
No previous proposal automation software in use. We used to cut-and-paste content from other proposals, fact sheets, or created each proposal from scratch each time.
I was not part of the evaluation or negotiation team for this purchase. However, I recall that the methodology used by the founder of SANT as described in his books, played a role in the decision.
  • Vendor implemented
  • Implemented in-house
Started with a content structure prescribed by Dr. Sant (the N.O.S.E. Structure) which allowed for an easier implementation. The building out of content, which is an internal task, took the most time. We lack regular review cycles of content.
  • Online training
  • In-person training
  • Self-taught
Live instructor training is expensive, though we have had instructors come to our offices for a ‘refresher’ before. The refresher was more of a “let us fix that for you” than a training on how to do it ourselves.
Online training is limited in my opinion.
End user training is relatively easy for proactive proposals. The RFP module requires online training at a minimum. Administrators would require training to understand document structure and how to architect. How to setup and maintain different user profiles. How to integrate with CRM if applicable.
No
Having an installed version (versus SAAS) means it is harder to re-create errors. We have had to “copy” our data before to send to support which takes time. They could be better at offering a timeframe for solution. On a positive note they seem to have very little turnover in support, so familiar voices on the phone who are eager to jump into a screen-share. Follow up from support cases asking for feedback is consistent.
The shift they made in architecting documents from content to outline, is now reversed allowing outline creation first, then content which is more natural. But, due to the fact that we went through a migration of content to get to the new version, it feels less optimized than if we would have re-implemented. End users having to configure settings more often than desired.
We have the in-house installed software version of QVidian. Remote access can be challenging, but that's more of a hardware and VPN issue.
Remote or VPN employees seem to have somewhat slower access time. Server maintenance has improved performance. Finding occasional recurring prompts to update settings in Microsoft (Explorer, Word, Excel, Powerpoint)
  • Salesforce.com
System (apparently) can integrate with Salesforce.com – we have not done so yet. You can also take advantage of Crystal Reporting Qvidian is the merger of Sant Corporation and Kadient Software
Good vendor relationship. Account Managers responsible for ongoing relationship post-sales. Sales Account Executive comes in for new product considerations.
License fees, then yearly maintenance for in-house install. Would consider cloud based subscriptions if I were starting over.
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