Name: R1 Patient Experience (Intermedix)
Author: R1 RCM

Help Desk

Web and Video Conferencing

Customer Support

Push Notifications

Development

Business Intelligence (BI)

Collaboration

Diagramming

Environmental, Social, and Governance (ESG)

Org Chart

Supply Chain Visibility

Traceability

Enterprise

Accounting

Revenue Management

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (Canada)

Data Observability

Data Replication

Debugging

Desktop Outsourcing

Electronic Data Interchange (EDI)

Encryption Key Management

Enterprise Flash Array Storage

Fraud Detection

Industrial IoT

Integration Platform as a Service (iPaaS)

Load Balancing

Machine Learning

Network Function Virtualization (NFV)

Network Performance Monitoring

Network Troubleshooting

Packet Analyzer

Runtime Application Self-Protection

Secure Web Gateway

Security Awareness Training

Smart Contracts

Static Code Analysis

Threat Hunting

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Experience

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Automation

Real-Time Interaction Management

Social Media Customer Service

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Interactive Whiteboard

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Email Tracking

Sales

HIPAA Compliance

Insurance Suites

Practice Management

Public Sector Software

Restaurant Management

Tax Practice Management

Tour Operator

Vertical-Specific

medium

large

small

Veradigm EHR

Medical Office EMR & EHR

Billing and Claims Management

Patient Scheduling

Electronic Medical Records

Medical Security and Privacy

Workflow and Scale

Real-time eligibility verification

Claims management

Coding

Patient billing

Financial Reporting

Rule-based scheduling

Automated appointment reminders

Automated patient check-in

Multi-location support

Calendar interface

Charting / document management

Templates

Patient portal

Mobile/tablet support

Fax integration

Integration with other EMR and PM systems

Workflow automation

Speech recognition

Customization

E-prescribing

HIPAA compliance

Role-based permission levels

Data backups and redundancy

Local mode / networking failsafe

Task tracking

Specialty-specific workflows

Multi-office / multi-physician capabilities

Facility Scheduling

Physician Scheduling

E&M Coding Advice

Dragon Integration

Meaningful Use Certified

ONC-ATCB Certified

Handwriting Recognition

Patient Flags

Ability to Take Action from Patient Record

Referrals

Master Patient Index

Veradigm (formerly Allscripts)

Epic

Likelihood to Recommend

Usability

Support Rating

eClinicalWorks

Likelihood to Renew

Performance

In-Person Training

Implementation Rating

NextGen Healthcare EHR

NextGen Healthcare

Intergy EHR

Availability

Greenway Health

WellSky Personal Care

WellSky

Practice Fusion

athenaClinicals

athenahealth

Qualifacts Insync

Qualifacts Systems

R1 Patient Experience provides a digital solution for improving patient experience and business outcomes. The solution is based on technology acquired with Intermedix in 2018, including the former Medios EHS product.

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R1 Patient Experience (Intermedix)

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

R1 RCM

Managing the entire revenue cycle to help improve collection rates

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

Operating Systems	Unspecified
Mobile Application	No

R1 Patient Experience

Overview

What is R1 Patient Experience?

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Pricing

R1 Patient Experience

What is R1 Patient Experience?

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Product Details

What is R1 Patient Experience?

R1 Patient Experience Technical Details

Comparisons

Compare with

Veradigm EHR

Epic

eClinicalWorks

NextGen Healthcare EHR

Intergy EHR

WellSky Personal Care

Practice Fusion

athenaClinicals

Qualifacts Insync

Reviews