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RackFoundry Total Security Management Reviews

7 Ratings
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Score 2.4 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
March 28, 2019

RackFoundry | An exercise in dissapointment

Verified User
Score 1 out of 10
Vetted Review
Verified User
Review Source
Ideally RackFoundry would operate as a SEIM-type solution (Security information and event management) for our organization, however that has not been the case. It would be used across the entire company if the product worked. It ideally would solve a number of problems about the lack of contextual information for indicators of compromise, but it doesn't.
  • Making promises about a service and product.
  • Advertising a good price and offering great services.
  • Supposedly offer 24/7 365 level 1 threat triaging.
  • Product they offer does not work.
  • Time to implement is unbelievably long.
  • Services they offer are so far, non-existent.
I would not recommend RackFoundry to any company whatsoever. At first it seems like a viable solution for the cost. Offering SOC monitoring, implementation and deployment all-in-one seems like a great deal. However it all falls apart when push comes to shoves. As it currently stands we are just over a year into our deployment. All we have to show for it is a fancy web app that does not display any information. In the year that this deployment has been ongoing it has taken us a few months just to get the virtual appliance installed. Then it was another few months of back and forth until we finally got credentials. Then when I finally logged in we began the process of deploying agents and began collecting data. Shortly afterward things began to stall to where they are now. We faced major issues with the web app, scans were not running, assets were not reporting in and data and reports were not being generated. After doing some more research and googling I realized that we were not alone with these issues. Countless other reports from companies who have had similar issues to ours. Each time I ask when the issues were going to be resolved, I got the same answer every time: "The next release should fix the issues you have been experiencing", only for the next release to come, and the issues remain.
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Jonathan DiRusso | TrustRadius Reviewer
September 06, 2016

Great Company, Great Price for Total Solution Management

Jonathan DiRusso
Score 10 out of 10
Vetted Review
Verified User
Review Source
We needed a solution for IDS and IPS for our whole organization. After months of looking at providers of IDS and IPS we came upon RackFoundry and to my delight it has been amazing working with them. We have multiple sites that we need secured from attacks and their system is providing us that safety net, so that we can focus on our tasks at hand.
  • Implementation of their system has been completely flawless and is so seamless that no one in our company even knew that we implemented it at first.
  • Working with RackFoundry's implementation team has been wonderful as well, they are very understanding of our needs and always are there to help.
  • Customer service for Rack Foundry is great as well. This is always my first concern when working with a new company and I must say their customer service is top notch.
  • It has been my first year with Rack Foundry and at this point I have to say everything has been smooth, from implementation to support.
From a cost perspective, I have found that you get more bang for you buck with RackFoundry. I have been researching IDS and IPS companies for months and the cost has always been astronomical, until I came upon RackFoundry. If you need an all in one solution for IDS & IPS, I would highly recommend that you give this company a call.
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Anonymous | TrustRadius Reviewer
August 10, 2016

Great Security Solution for a Mid Size Business - FW/IPS/SIEM

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
We initially did a POC of RackFoundry's Total Security Management appliance as we were looking for Intrusion Prevention, Intrusion Detection and a Log Management tool. Their current solution allowed us to do more with less. As with all security we really had a tight budget for the fiscal year. Total Security Management allowed us to procure multiple security functions instead of a single product. I can say I am not disappointed with the product as we passed our PCI compliance, however it does take some time for it to boot up. The setup was easy and took less than 30 minutes and my preferences were set in a span of 2 weeks. Easy to use and user friendly for my team for a mid size asset count.
  • All-in-one solution that covers all the essentials and basic of security needs
  • Unique methodology way for cost effective enterprise security solution
  • Help exceed compliance as their interface allows you to tailor your compliance needs
  • Simple and friendly customizable user interface dashboard
  • Unique function: Ask an Expert
  • Premium fully manage automatic updates with access
  • Deployable Security Modules that encompass IPS/IDS/SIEM/VA/FW
  • Knowledgeable engineers, who helped improve our overall infrastructure by making it more secure
  • Ask an Expert takes takes 2-48 to hours respond. I've seen them take up to 47 hours on an unknown log, however it has never been greater than 48 hours.
  • Initial configuration took 2-3 weeks to adapt to my team's preference.
  • Professional service days are expensive.
RackFoundry Total Security Management (TSM) is suited for most companies that have the same challenge as my team had. If you are looking to purchase one security tool and spend most of your allocated budget then I would not recommend this for you. However, if you are looking for something close to a single pane of glass, (granted there is no such thing) this solution does come close as they have the main components built in such as their FW/IPS/IDS/SIEM. Before selecting RackFoundry we had two options which were: 1) Upgrade our current solution and spend an overbearing amount 2) Search for new vendors and maybe procure 1-3 devices and then manually integrate them. Because this was a unified console and integration between devices was simple, we were able to obtain 4-6 security functions and we even had some sense of security visibility via the SIEM. It's not as powerful as Splunk or LogRhythm, but it definitely does the job.
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RackFoundry Total Security Management Scorecard Summary

Likelihood to Recommend (7)
2.4

Feature Scorecard Summary

Centralized event and log data collection (3)
1.0
Correlation (3)
1.0
Event and log normalization (3)
1.0
Deployment flexibility (3)
1.0
Integration with Identity and Access Management Tools (3)
1.0
Custom dashboards and views (3)
1.0
Host and network-based intrusion detection (3)
1.0

About RackFoundry Total Security Management

RackFoundry Total Security Management offers a complete solution featuring powerful firewall, VPN, Intrusion Detection/Prevention, SIEM, automated vulnerability scanning and log management that is monitored by the vendor’s security operations center. According to the vendor, it is the first completely consolidated security device that allows SMEs to have complete coverage in a simple, cost-effective and resilient platform combining a fully managed device with sophisticated automated defenses.
Categories:  Firewall,  Intrusion Detection,  Security Information and Event Management (SIEM)

RackFoundry Total Security Management Features

Security Information and Event Management (SIEM) Features
Has featureCentralized event and log data collection
Has featureCorrelation
Has featureEvent and log normalization
Has featureDeployment flexibility
Has featureIntegration with Identity and Access Management Tools
Has featureCustom dashboards and views
Has featureHost and network-based intrusion detection
Additional Features
Has featureStateful Firewall
Has featureSSL VPN Server
Has featureWeb Application Firewall
Has featureVulnerability Assessments
Has featureLog Management
Has featureAsk an Expert
Has featureFully Managed (optional)

RackFoundry Total Security Management Integrations

Syslog (any), Microsoft Logging, Active Directory/LDAP

RackFoundry Total Security Management Competitors

Arcsight Enterprise Security Manager (formerly HP Arcsight), Dell SonicWALL, Palo Alto Networks

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

RackFoundry Total Security Management Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Social Media
Video Tutorials / Webinar

RackFoundry Total Security Management Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Appliance (hardware, virtual and SaaS)
Mobile Application:No