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Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized …
Starting at $23 per month
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What is Rackspace Managed Hosting?
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
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Linux
$23.00
Cloud
per month
Windows
$75.00
Cloud
per month
Windows + SQL
$128.00
Cloud
per month
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Rackspace Managed Hosting?
Rackspace Managed Hosting is cloud computing company Rackspace's infrastructure-as-a-service offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. Their options support general computing, databases, networking, storage, connectivity uses, and virtualized servers.
Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.
Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.
Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.
Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.
Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.
Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.
Rackspace Managed Hosting Competitors
Rackspace Managed Hosting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
Amazon Web Services are common alternatives for Rackspace Managed Hosting.
The most common users of Rackspace Managed Hosting are from Small Businesses (1-50 employees).
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(63)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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- Recommendations
Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized Rackspace's robust infrastructure and top-notch performance capabilities to host their MySQL database infrastructure, ensuring reliable and secure data storage. Additionally, Rackspace's cloud site services have been a popular choice for hosting WordPress sites, providing a reliable and scalable platform for managing multiple websites. Users appreciate the flexibility and customization options offered by Rackspace, allowing them to optimize their web and database hosting solutions for optimal performance. Furthermore, Rackspace's Managed Hosting has been vital to the online presence of companies, ensuring industry-leading uptime and stability for business-critical applications. Overall, users have praised Rackspace for its reliability, customization options, and attentive customer service, making it a preferred choice for businesses that rely on flawless hosting and timely support.
Excellent Support: Reviewers have consistently praised Rackspace for its excellent support, with multiple users stating that the support provided by Rackspace is responsive, reliable, and helpful. Many reviewers describe the support team as knowledgeable and easily accessible, emphasizing their dedication to understanding and assisting customers' businesses.
Robust Server Offerings: Numerous users appreciate the robust server offerings provided by Rackspace. They mention that Rackspace's servers are highly scalable, offering flexibility in terms of complex topologies, independent storage scalability, and distributed workloads. Additionally, reviewers highlight that Rackspace has excellent uptime with almost no occurrences of website downtime.
Fair Pricing: Several users find the pricing offered by Rackspace to be fair. They indicate that the pricing aligns with the quality of service provided by Rackspace. This positive sentiment towards pricing indicates that customers feel they are getting value for their money when using Rackspace's services.
Slow and Unusable Cloud Files: Some users have found the Cloud Files offering to be relatively slow and unusable, affecting their ability to efficiently store and retrieve data.
Confusing Web Management Panels: The presence of 2-3 different web management panels with different logins has been frustrating and confusing for users, making it difficult for them to navigate and manage their accounts effectively.
Poor Customer Support: Users have expressed dissatisfaction with the customer support provided by Rackspace, stating that it has gotten worse over the years and now comes at an additional monthly fee. This has led some users to consider moving their servers to a different company due to the poor support service.
Several recommendations have been given by users based on their experiences with Rackspace hosting services.
One suggestion is to consider using an alternate cloud hosting service that provides better support and lower costs.
Users also recommend establishing a good relationship with the Business development consultant at Rackspace, as they offer valuable technical expertise and assistance with architecture and best practices.
Another recommendation is to explore Rackspace's cloud services and rack connect for both cloud-based and dedicated solutions.
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September 27, 2023
Business email crippled while we waited a MONTH for support
In my experience, Rackspace Managed Hosting was horrible.
Score 1 out of 10
Vetted Review
Verified User
No other Rackspace product/services reviewed
- AWS Auto Scaling, Azure DNS, Azure Virtual Machines, Amazon Elastic Kubernetes Service (EKS) and Mirantis OpenStack for Kubernetes
RackSpace is in its own category. It's not really a direct competitor with the above. It seems to be hitting the gap between costs and effectiveness. They allow exposure to APIs in the same typical methods as other major providers and support most major tooling, albeit in a less effective way.
LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
April 25, 2019
Cloud server hosting made easy
We used Rackspace for less important servers that we needed to host outside of our primary hosting provider's network. We use IBM Cloud (Softlayer) for our primary production hosting, and Rackspace has served us well for having servers elsewhere. We selected Rackspace because they make it really easy to spin up new cloud servers.
February 08, 2018
Good luck Rackspace
- Amazon AWS
AWS is more and reliable and will work better for our organization from now on. Rackspace has served its purpose but is a slowly dying service. I will still happily give them kudos where it is deserved and they did great in their prime. Amazon is slowly taking over and edging everyone out and you need to jump ship at some point if you want to keep up.
February 05, 2018
Rackspace - Pretty Good, I Think!
My use cases make it difficult to compare the two solutions as I use SiteGround on a much smaller scale. In terms of customer service, they seem fairly equal in my experience, and also appear to both provide good solutions. As I don't deal with hosting providers regularly, or in much depth, I cannot fault either too much.
August 11, 2017
Rackspace. They've got you covered.
Rackspace is a well established, professional and trusted hosting provider that has proved time and time again to be experts in their field, to always provide the best service and do it quickly, efficiently and moderately priced. Although there are alternatives that might excel in other areas, they don't have the varied field of expertise that Rackspace bring to the table.
June 20, 2017
Rackspace Virtual Server Platform Review
- Amazon Elastic Compute Cloud (EC2)
Rackspace is a premier IaaS company with vast resources and an excellent reputation for reliability and support.
We have used AWS and Rackspace extensively over the last 10 years, while trying other providers for smaller, less mission critical, requirements. Rackspace has been solid throughout that time, experiencing very little unplanned downtime. During their planned maintenance windows, they were incredibly responsive and helpful in coming up with solutions to deal with the scheduled downtime so as to minimize, or eliminate, the downtime experienced by our customers.
We originally started working with Rackspace due to a major outage in the AWS platform, which opened our eyes to needing to diversify where our servers are located so as to reduce the risk on a single point of failure with any single provider.
Compared to Linode and Digital Ocean, specifically, Rackspace's offering is much more robust. While those other companies do have a good offering, they did not provide cloud servers with enough resources for our needs (MySQL databases with fast solid state disks, and large amounts of memory available).
We did host many machines with Joyent for a time, however, they were very focused on the SuSe operating system, which we wanted to move away from due to it's waning community support and relatively esoteric package management system.
Ultimately, Amazon and Rackspace were our two providers for hosting our infrastructure, consisting of several (4-10) application servers, database servers (typically 1 MySQL master with multiple slaves for reporting, backups, and failover), and micro-service host machines.
We have used AWS and Rackspace extensively over the last 10 years, while trying other providers for smaller, less mission critical, requirements. Rackspace has been solid throughout that time, experiencing very little unplanned downtime. During their planned maintenance windows, they were incredibly responsive and helpful in coming up with solutions to deal with the scheduled downtime so as to minimize, or eliminate, the downtime experienced by our customers.
We originally started working with Rackspace due to a major outage in the AWS platform, which opened our eyes to needing to diversify where our servers are located so as to reduce the risk on a single point of failure with any single provider.
Compared to Linode and Digital Ocean, specifically, Rackspace's offering is much more robust. While those other companies do have a good offering, they did not provide cloud servers with enough resources for our needs (MySQL databases with fast solid state disks, and large amounts of memory available).
We did host many machines with Joyent for a time, however, they were very focused on the SuSe operating system, which we wanted to move away from due to it's waning community support and relatively esoteric package management system.
Ultimately, Amazon and Rackspace were our two providers for hosting our infrastructure, consisting of several (4-10) application servers, database servers (typically 1 MySQL master with multiple slaves for reporting, backups, and failover), and micro-service host machines.
Heroku - In order to transfer files to Heroku, you need to know how to use GIT. The flexibility to define how you transfer files to a Rackspace server has its advantages. However, the autoscale ability of Heroku sets it above Rackspace.
AWS Elastic Beanstalk - Unfortunately the Beanstalk rates higher in both file transfer and scalability.
AWS Elastic Beanstalk - Unfortunately the Beanstalk rates higher in both file transfer and scalability.
March 15, 2017
You need Rackspace for email!
There is not a more reliable email delivery service that provides the services we require at the county level.
October 09, 2015
Rackspace Fanatical Support is THE BEST!
Rackspace has infinitely better support than other cloud services providers I have had experience with. Their support via phone and live chat are incredibly knowledgeable and friendly, and I never have to wait longer than I feel is acceptable. Beyond customer service and technical knowledge, their knowledge base is very well written and thorough - many of my questions can be answered on my own through searching their intuitive knowledge base.
November 10, 2014
RackSpace falls short as a dedicated server when compared to other user friendly solutions.
- SoftLayer,HostGator,ICDSoft,GoDaddy,NetworkSolutions,Arvixe
In terms of simply hosting, all of the aforementioned solutions are more user friendly. Although many do not offer the scalability that RackSpace does, they are easier to manage. In terms of dedicated servers and hosting, SoftLayer beat out RackSpace head to head for my organization. We felt that it was a more powerful solution and much more user friendly with a higher level of customer service.
- Amazon Web Services,Linode,Slicehost
It is not a habit of mine to really demarcate lines in the sand of one service provider versus another; each has worthy merits and while there is some benefit to the exercise and some examples that are illustrative and enlightening, use of one product/vendor over another most often is simply a matter of determining a solution that fits a particular use-case. Most often, however, Rackspace offers entirely too much, top to bottom, in addressing the majority of needs and requirements that looking elsewhere only confirms why we chose them as a foundational element to our business in the first place. Price (albeit this does fluctuate and does become flat in the market), Innovation, Performance, Security, Scalability, Support. Using other providers, I always feel like we are outsourcing our business services and solutions; with Rackspace, I always fee like we are keeping them behind our own firewall.