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Raken

Raken

Overview

What is Raken?

Raken is a cloud-based daily reporting platform for Contractors.

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Recent Reviews

TrustRadius Insights

Raken has received high praise from its users for its unlimited data storage space and effective cloud management, making it a reliable …
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Pricing

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What is Raken?

Raken is a cloud-based daily reporting platform for Contractors.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Raken?

Raken is a cloud-based daily reporting platform for Contractors.

Raken Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(13)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Raken has received high praise from its users for its unlimited data storage space and effective cloud management, making it a reliable tool for engineering and construction projects. Field teams have found Raken to be an invaluable resource in simplifying the process of obtaining detailed project field reports. Foremen are able to track day-to-day activities and effortlessly update team members, ensuring everyone is up to date on project progress. The platform also enables the tracking and logging of crucial information such as daily progress photos, subcontractor crew sizes, and hours worked. This feature keeps all team members and upper management well-informed about job progress. In addition, Raken is widely used by field operations teams to monitor subcontractor progress, safety reporting, job site progress, weather conditions, and daily events. Superintendents utilize Raken to complete their daily reports, which are then shared with the entire company for easy access to job site progress and subcontractor hours. By eliminating the need for paper reporting, Raken allows field teams to take pictures and add notes throughout the day and finalize their reports at the end of the day or week. This not only saves time but also helps in keeping accurate records of man-hours, daily logs, and progress photos for each job. Companies like HPS appreciate Raken's user-friendly interface as it helps them keep track of all their jobs in one place without the hassle of juggling multiple platforms. Additionally, superintendents rely on Raken to send daily reports to project clients and owners, ensuring that work is completed properly and on time. The efficient photo and information sharing capabilities of Raken further save time and money by reducing the need for physical visits to every job site. Overall, Raken proves to be a valuable tool that streamlines reporting processes, enhances communication among team members, provides valuable insights into job progress, and improves efficiency in the construction industry.

Easy to use and navigate: Many users have found the software to be easy to use and navigate, with a simple and intuitive user interface. This has made it effortless for users to share images and recordings, as well as access the app from a mobile device.

Functional mobile access: The availability of functional mobile access has been highly appreciated by users. It allows them to stay connected and manage their tasks on the go. This feature has proven particularly useful for those working in construction sites or other remote locations.

Cloud collaboration capability: Users have praised the software's cloud collaboration capability, which facilitates seamless teamwork and document sharing among project members. This feature has enhanced productivity and efficiency by enabling real-time collaboration without any geographical constraints.

  1. Lack of Project Estimating Capability: Some users have expressed the need for the developer to include project estimating capability in the application, as it would greatly enhance their ability to plan and manage projects effectively.

  2. Integration with Accounting Platforms Needs Improvement: Several reviewers mentioned that they faced challenges with the integration of the application with accounting platforms. They believe that this aspect could be improved to ensure a smoother and more seamless transfer of financial data between systems.

  3. Unreliable Support Team: A number of users have reported that they found the support team to be unreliable at times. They have experienced delays or difficulties in getting prompt assistance when encountering issues or needing guidance during critical moments, which has impacted their overall experience with the software.

Users have made several recommendations based on their experiences with Raken. The most common recommendations include the following:

  1. Users highly praise Raken for its ease of use, describing it as the best in the marketplace. They recommend using Raken for field reporting and timecards, as it simplifies these tasks.

  2. Many users consider Raken a must-have tool for daily logs or notes. They emphasize that accurate information inputted into Raken can greatly enhance its usefulness.

  3. Users recommend comparing Raken to other packages before making a decision, as they believe it stands out in terms of automation and time-saving capabilities for jobsite reports. However, some users caution against using it on a Windows platform.

Overall, users find Raken to be a solid and helpful platform that is easy to use and pick up. They suggest watching tutorial videos on Raken's homepage for tips and tricks. Additionally, users recommend adding a function to view pictures without navigating to a specific date, which would further improve the user experience.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
James Gilmour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to share images and recordings.
  • Functional mobile access is very useful.
  • Cloud collaboration capability.
  • The free trial for beginners.
  • Developer could include project estimating capability.
  • The integration with the accounting platforms could improve.
  • Support team could be more reliable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Keep track of daily reporting
  • Send reports and updates to other members of the project
  • Production tracking
  • Timecards
  • Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though.
  • An easier way to download all project Daily Reports at one time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great iPhone application - The application makes reporting and adding photos very easy.
  • It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work.
  • I hear some feedback from our field team that occasionally the application is slow or crashes on their devices.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Photo management. Construction is a risky business, and there is no better way to document, with timestamped photo documentation, the completed work on the job.
  • Timesheets. Seeing the daily/weekly/monthly work hour graphs and curves helps us to understand what has been taking place on this job site.
  • SIMPLE SIMPLE SIMPLE. Absolutely no learning curve. This is a huge plus.
  • None.
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