Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Statistical Analysis

Workflow

Enterprise

Accounting

Accounts Payable

Crypto Tax

Online Trading

Subscription Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

AI Governance

Authorization

Cloud Storage

Custom Software Development Services

Data Center Virtualization

DevSecOps

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

Session Border Controllers

System Monitoring

Time Series Databases

Tower Servers

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Lead-to-Account Matching and Routing

Sales Enablement

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Architecture

Banking

Digital Forensics

Financial Services CRM

Internet of Medical Things

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Sentry

Airbrake

LogicMonitor

New Relic

Catchpoint

Catchpoint Systems Inc

Datadog

Splunk AppDynamics

Cisco

Cisco ThousandEyes

Luciq

Luciq Inc.

SolarWinds Pingdom

SolarWinds

Nexthink

TeamViewer DEX

TeamViewer

Zscaler Digital Experience (ZDX)

Zscaler

Riverbed Aternity

Riverbed Technology

Oracle Real User Experience Insight (discontinued)

Discontinued Products

AppNeta

Broadcom

### Error Tracking and Reporting
Users generally praise Raygun's error tracking and reporting capabilities for their ability to provide detailed error information, simplify error logging processes, and offer customizable features for efficient error management. While some users have noted minor issues with event grouping and navigation, the overall consensus is that Raygun effectively centralizes error logs, facilitates quick bug identification, and aids in resolving issues promptly. The platform's real-time error tracking, historical data analysis, and user-specific error reporting have been highlighted as valuable tools for enhancing application stability and performance.

### Crash and Exception Handling
Users generally praise Raygun for its efficient handling of crashes and exceptions. They appreciate the detailed error reporting and crash reporting features that help them quickly identify and resolve issues before they impact end users. Raygun's ability to provide real-time insights into errors and exceptions allows developers to prioritize and address critical issues promptly. Despite some minor drawbacks mentioned by users, such as difficulty in navigating through large amounts of exceptions, the overall consensus is that Raygun's crash and exception handling capabilities significantly contribute to improving the stability and reliability of applications.

### Logging and Debugging
Users generally appreciate Raygun's robust logging and debugging features, citing its efficiency in tracking errors and simplifying debugging processes. The ability to view detailed error information, prioritize critical errors, and easily trace the root cause of issues has been highlighted as key strengths of Raygun's logging and debugging capabilities. Some users have mentioned minor drawbacks such as potential issues with excessive logging leading to noisy reports, but overall, Raygun is praised for its user-friendly interface and real-time error tracking functionality.

### Application Performance Monitoring
Users consistently praise Raygun's robust application performance monitoring capabilities. They appreciate the ease of setup and the comprehensive insights provided into their application's performance. Raygun's ability to track user experiences from browser performance to server-side errors is highly valued by users. The platform's performance tracking features, including crash reporting and user tracking, are highlighted as essential tools for maintaining optimal application performance. Additionally, users find value in the detailed performance data and crash logs provided by Raygun, enabling them to quickly identify and address bottlenecks that impact user experience.

### Real-Time Alerts and Notifications
Users generally appreciate Raygun's real-time alerts and notifications for their ability to provide immediate insights into errors and crashes, allowing for prompt resolution. While some users find the notifications to be overly detailed or repetitive at times, the consensus leans towards the effectiveness of Raygun's real-time monitoring capabilities. The feature's ability to track issues in real-time and facilitate quick bug fixes is highlighted as a significant advantage by users. Additionally, the integration with platforms like Slack for instant alerts is seen as a valuable asset for monitoring production environments efficiently.

### Performance Insights and Analytics
Users consistently highlight Raygun's performance insights and analytics as a key strength, emphasizing the platform's ability to provide actionable insights easily through features like flame charts and call trees. The tool's capability to measure performance metrics effectively, track errors in real-time, and prioritize critical issues based on stack trace analysis is widely appreciated by reviewers. Additionally, the ability to gain historical data related to errors for measuring system quality over time has proven invaluable for users in understanding and improving their application performance.

### Integration with Tools (Slack, Jira, Azure
Users across various industries have expressed satisfaction with Raygun's integration capabilities with tools such as Slack, Jira, and Azure. The ease of setting up integrations and the ability to streamline error reporting processes have been highlighted as key strengths by reviewers. While some users have suggested minor improvements, the general consensus leans towards the positive impact of Raygun's integration with these essential tools.

### Application Environment and Deployment
Users consistently praise Raygun's application environment and deployment capabilities, highlighting its ease of use and ability to track issues across different environments effectively. The platform's real-time error tracking and instant notifications in both test and production environments are particularly valued by users. Additionally, the integration with tools like Slack and Jira enhances the overall deployment process, allowing for efficient bug fixes and streamlined issue resolution. Raygun's application environment and deployment functionalities seem to align well with users' needs for robust and reliable software deployment processes.

### User Experience and Issue Resolution
Users consistently praise Raygun for its intuitive user experience and efficient issue resolution capabilities. They particularly value the real-time error tracking, user monitoring, and the ability to trace user experiences comprehensively. The platform's features like breadcrumb tracking, user-specific data, and integration with tools like PagerDuty and Slack are highlighted as valuable assets in swiftly resolving issues and enhancing overall user satisfaction. Despite some concerns about the cost of real-time user monitoring, the majority of users find Raygun's user experience and issue resolution functionalities to be highly beneficial in maintaining software quality and reducing incidences.

### Customer Support and Troubleshooting
User sentiment regarding Raygun's customer support and troubleshooting capabilities appears to be quite polarized. While some users praise the ease of setting up the tool, prompt interactions with customer support, and the efficiency in identifying and resolving issues, others express frustration with unhelpful customer support, incorrect metrics, and a challenging user interface. The lack of transparency in pricing and potential overage charges also seem to be common concerns among reviewers. Despite some positive feedback on the real-time notifications and ease of error identification, the overall consensus on Raygun's customer support and troubleshooting features remains mixed.

### User and Error Grouping
Users have highlighted concerns about the accuracy and customization options of Raygun's error grouping feature. Some users find that the grouping may not always work as expected, attributing this to potential user errors. Additionally, there are suggestions for improvements such as allowing for more customization in grouping errors based on specific criteria like error messages or stack traces. Despite these drawbacks, users acknowledge Raygun as an effective tool for error tracking but caution against relying too heavily on its grouping capabilities.

### Pricing and Subscription Models
User sentiment regarding Raygun's pricing and subscription models is mixed. While some users appreciate the fair pricing and the value they receive for their investment, others find the pricing structure confusing and challenging to estimate accurately. The lack of transparency in pricing changes and the potential for unexpected overage charges have left some customers feeling dissatisfied. Additionally, the complexity of the pricing model has led to confusion and frustration for certain users, who feel that more clarity and flexibility in pricing options would enhance their experience with Raygun.

Users commonly recommend the following when using Raygun:

1. Integrate with Slack: Users suggest integrating Raygun with Slack for convenient error tracking. This integration allows users to receive real-time notifications about errors and easily collaborate with their team to resolve issues efficiently.

2. Utilize different projects for different software: It is advised to create separate projects in Raygun for different software applications. This helps avoid mixing up statistics and ensures accurate reporting. By organizing projects, users can analyze data specific to each software and make informed decisions accordingly.

3. Review available plans before purchasing: Users recommend carefully reviewing all the available plans before making a purchase. Raygun offers lower prices for annual subscriptions, so it is important to explore the options and select the most suitable plan based on individual needs and budget.

Other recommendations include trying Raygun's free trial period to experience its features firsthand, reading the documentation thoroughly to fully understand how to use the platform, giving Raygun a try as it takes only minutes to configure and start using, relying on Raygun for powerful crash reporting that helps improve software performance, and using the free trial to quickly determine if Raygun meets one's needs.

Raygun provides a comprehensive error tracking and live troubleshooting solution for teams, which helps to increase productivity when working on cloud databases. By tracking the performance of applications both in production and in stage environments, Raygun allows for seamless error management even in microservice environments with interacting services. Users rely on Raygun to identify and prioritize software errors, debug customer reports, and keep track of all problems found in several systems in production. 

With Raygun, users can monitor the performance of their web applications against increasing or decreasing user traffic, get insights into errors occurring in their app, trigger other services like PagerDuty when issues occur, and reduce dependency on log files. Raygun handles exception logging and monitoring for both prod and non-prod environments and allows users to see the details of each error, group errors by type, and see historical data statistics about past errors. Additionally, by providing real-time error reports delivered right to Slack and email notifications customized to users' preferences, Raygun enables faster diagnostics and bug fixing. Finally, application insight during runtime execution increases system reliability and decreases dependency on technical support before a customer even asks.

Real-time error tracking: Users highly appreciate Raygun's real-time error tracking feature, which allows them to detect and troubleshoot issues efficiently. Many reviewers have praised the software for its ability to monitor app performance in real-time, helping developers fix problems that would otherwise go unnoticed.

Integrations: The integration capabilities of Raygun with other tools like Slack and Jira are highly valued by users. Several reviewers have found it easy to collaborate with team members using this feature, providing instant feedback on errors and bugs.

Comprehensive insights: Raygun provides comprehensive insights into error frequency and impact on users through its reporting and analytics features. Many users find these features highly valuable as they allow for a better understanding of user experience and workload prioritization.

Difficulty with User Interface: Some users have found the user interface of Raygun to be challenging, making it difficult to complete tasks quickly. Multiple reviewers have expressed their concern about the search function being confusing and returning similarly named databases with errors, adding to the overall difficulty.

Inaccurate Metrics and Misleading Information: There have been complaints about accuracy in metrics and misleading information that can make using Raygun a challenge for some customers. Multiple reviewers have cited this issue as a major concern, stating that inaccurate data leads to unusable software.

Poor Customer Support: Many reviews have mentioned poor customer support from Raygun, with some users feeling that staff are unhelpful or unwilling to provide necessary assistance. Several reviewers noted that support staff were not forthcoming about pricing or refunds for overage charges.

Raygun in Wellington offers a real user monitoring solution, allowing the user to discover and resolve the performance bottlenecks customers encounter with actionable data from real user sessions. Easily diagnose why users had a poor experience, convert more sales and enhance your front-end performance with Real User Monitoring.

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

Synthetic Monitoring

Real User Monitoring

Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

Self-Hosted

Standard

Essentials

IBM Instana

Raygun

Digital Experience Monitoring (DEM)

That's it, Rad. Keep shooting them. Anything to keep you from thinking about what you have been transformed into, and how you'll never be human again. You never wanted this, Rad.

Demo Friend - Rad Raygun (XBLIG)

Retrofuturistic LaserRifle demo RETRO SCIFI RAYGUN

Spend more time building great software and less time fighting it.
 Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users' encounter, with code-level detail into root causes.
 Raygun's suite of products covers three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before.
 APM - Out of this world application performance monitoring Empower your team to deliver better digital experiences. Raygun gives you more developer insights than any other solution for a fraction of the price. Crash Reporting - Fix bugs with greater speed and accuracy Diagnose and resolve issues users experience. Developers can pinpoint root causes, without having to rely on logs, support tickets, and incomplete information. Real User Monitoring - Deliver flawless software experiences
 Gain visibility into exactly how your application performed in every user session with instance-level diagnostics on every page request.
 Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster.

Successful Software Starts Here

Error, Crash and Performance Monitoring – Deliver flawless digital experiences for your customers with Raygun.

Trial Raygun for free https://raygun.com

Join the conversation
Twitter https://twitter.com/raygunio

The Raygun blog
Tips, tricks and developer insights https://raygun.com/blog/

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Performance review

Home

Digital Experience Monitoring (DEM) Tools

Raygun

Overview

What is Raygun?