Name: ReachFive
Author: ReachFive

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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ReachFive is a Customer Identity and Access Management (CIAM) platform that the vendor claims is suitable for companies of all sizes. The platform's built-in compliance features are designed to ensure adherence to data regulations such as GDPR. ReachFive caters to various industries, including retail, sports, mass-market retail, video game retail, football clubs, e-commerce, financial services, travel and hospitality, and media and entertainment.

## Key Features

**Built-in Compliance**: According to the vendor, ReachFive follows a Privacy by Design approach and includes built-in compliance features to meet GDPR and other data regulations.

**Consent Preference Center**: ReachFive provides customers with the ability to view and control the data collected about them, allowing them to provide or withdraw consent for data usage.

**Profile Purge**: ReachFive claims to securely delete customer data across all internal systems when their account is closed, utilizing triggers and webhooks.

**Lite Registration**: ReachFive offers a simplified registration process, allowing customers to make purchases with minimal effort using social login, third-party ID, passwordless email access, and other methods.

**Progressive Profiling**: ReachFive's progressive profiling feature gradually expands customer profiles over time by prompting for additional information, aiming to enhance profile completeness.

**Pre-built Integrations**: ReachFive integrates with leading customer engagement tools, allowing for seamless sharing of identities.

**Adaptive Authentication**: ReachFive enables faster and more secure customer support interactions by initiating authentication through methods such as one-time passwords (OTP) and biometrics.

**Open API Access**: ReachFive provides businesses with the ability to build custom, self-service customer experiences and integrate with other systems using its REST API, SDKs, and webhook support.

**Secured Identities**: ReachFive uses trusted protocols like OAuth2 to protect customer identities during support interactions, aiming to prevent unauthorized access.


Yubico YubiKeys make the internet safer with phishing-resistant multi-factor authentication (MFA) by providing simple and secure access to computers, mobile devices, servers, and internet accounts. The Yubico YubiKey stops account takeovers at scale by mitigating phishing and ransomware attacks, and delivers users authentication with a simple touch or tap.

Yubico YubiKeys

Avatier Identity Anywhere User Lifecycle Management

Avatier Identity Anywhere Password Management

Avatier Identity Anywhere Single Sign-On (SSO)

Avatier Identity Anywhere Access Governance

Avatier Identity Anywhere

ReachFive

Identity Management (IdM) is essentially about creating, maintaining, and retiring individual enterprise accounts for IT security. Identity and Access Management (IAM) systems encompass this but also provide a framework that goes beyond digital identities to providing access to users in various roles in a relatively automated fashion for cost and efficiency, while yet presenting minimal risk to sensitive data or equipment, simultaneously creating an audit trail for lawful compliance. Depending on the implementation needed by the enterprise (i.e. who is logging in and to what largely determines this) these concerns can be somewhat, highly, or totally overlapping areas.

Making comparisons across suites of software and their vendors can be difficult as this apparently singular body of needs is  serviced by vendors in this area in a highly modular fashion who bridge gaps with strategic or technical partnerships and integrations.  But here "Identity Management" Software is defined as software which handles all or some of the tasks related to all of the above, which may be divided into:

-- Identity governance or provisioning (basically role management with workflow controls).

-- Access (authorization or restriction of access to certain information to certain persons across locations and systems).

 ...and the various methods of enabling rapid yet secure access like:

-- Single sign-on (SSO, describes the ability to login to the system once and only once, gaining access to all systems without need for logging in again via help from a server).

-- Multi-factor authentication (using multiple, independent components to gain access, a simple step to increase security, though at a cost of efficiency for each additional step).

-- Password management and self-help for password users.

-- Identity federation, related to SSO, access spanning system boundaries (e.g. cloud access).

-- Directory / User Repository Management for tracking of users with access, and

-- Security Analytics for auditing and compliance...

...and more. IAM software is most usually sold in a modular, configurable pieces-sold-separately fashion, where each module handles some but not all of these needs. Some of the strongest vendors in this area offer high specialization and strategic partnerships with other specializers while other established vendors, via both acquisitions and development, manage to cobble together comprehensive portfolios and subsume all the various needs under one grand suite of comprehensive IAM capabilities. Enterprises have gone both ways.


A later arriving area of identity management software that greatly up-prioritizes speed and ease of access over security is called by the vendors who specialize in it Customer Identity Management, which provides simple customer registration most often via Social Sign-On capability. This allows a user to instantaneously set up an account with a service provider merely by logging in via their preferred social network account; voila, the customer has (safe, limited) access, and the enterprise gains useful information about the potential customer in less than five seconds. While traditional Identity Management Systems offer the capability to do this, smaller vendors who specialize in customer access, with its high-efficiency / low-security demands, sometimes bundle the feature with other common marketing capabilities to leverage the instantly acquired customer data (e.g. email marketing, segmentation, landing pages, etc.), thus creating a (growing) niche of customer-facing identity management systems in the process.

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

ID-Management Access Control

Authorization or restriction of access to information depending on role

ID Management Single-Sign On (SSO)

The ability to login to the system once, gaining access to all systems without the need for logging in again

Multi-Factor Authentication

Using multiple, independent components to gain access

Password Management

Self-help capabilities the help users recover forgotten passwords, etc.

Account Provisioning and De-provisioning

Capabilities for creating user accounts  based on roles, group memberships and business processes

ID Management Workflow Automation

Automated sequence of tasks to simplify processes

ID Risk Management

Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

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ReachFive

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What is ReachFive?