ReachLocal Reviews

7 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5.2 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-4 of 4)

Josh Stanek | TrustRadius Reviewer
December 29, 2015

10 employees - adaptive website - ability to track leads.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Reach Local is being used for our web presence, call tracking, lead management software. It addresses the problems of branding, organization, and improvement of sales.
  • Flexible on web design and responsive staff.
  • Good at helping you pick trends on optimizing your website layout and conversion ability.
  • As a business owner you always want things done right now so speed could be improved on follow up.
  • Quicker adjustments on web design so a small business owner can make adjustments daily that aren't rocket science.
ReachLocal is well suited for business owners that are heavily based on the internet. It is possibly less appropriate for general contractors that do larger scale work that is based on bids or history of business.
Read Josh Stanek's full review
Jordan Brimley | TrustRadius Reviewer
November 24, 2015

Reach out and try it!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire organization has started using ReachLocal - from the website to the ReachEdge platform which allows us to capture leads and organizes them in one place without having to enter any of the customer's information, it's already in there.
  • Reach Edge Platform - capturing leads
  • Website - we get compliments on it all the time. Easy to use and edit.
  • Staff is great. Very friendly and always looking out for our best interest.
  • The Reach Edge platform is great, but they called us and told us they are improving it. Certain things that we didn't use on it. They are taking those items off and adding more items that we want to see in the program.
Local businesses can really take advantage of this service. Reach Local allows people to find you easily.
Read Jordan Brimley's full review
Matt Wright | TrustRadius Reviewer
November 02, 2015

Customer Service Matters!!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I use ReachLocal for social and SEO services and online domination in a very competitive industry. Emily Parker, our digital marketing manager is a big part of the success we have had online in differentiating ourselves. She is able to execute our every need and keep us relevant in an ever-changing world of social media.
  • Maintain social presence on our ReachCast page.
  • Ensure we are aware of our online reputation on a weekly basis.
  • Provides key business indicators and dashboard reports.
  • Quicker turn-around times.
  • More tailored dashboard reporting vs. template.
Since the software is proven, it's all about the representation that you have on your account. We have Emily Parker, Senior Digital Marketing Manager and she has been more than great. She makes sure you understand not only how the software works, but how you can benefit from being involved in the process.
Read Matt Wright's full review
Marion Aldana | TrustRadius Reviewer
December 21, 2015

Why we chose Reachlocal.

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are lucky to be working with Kelsie Mixon for our ReachLocal campaign. She is always on top of what is needed for our account and always quick to respond whenever I need her help. I don't have to worry about updates or content as she takes initiative in maintaining our website, social sites and blog. I highly recommend ReachLocal and Kelsie Mixon.
  • Up to date design of websites and ease of implementation.
  • Communication is easy and readily available with ReachLocal employees I work with.
  • Our account is transparent and is described in detail our weekly/monthly/yearly progress.
  • Recently, I had payment issues regarding our account. It was addressed and solved in a decent amount of time. I would suggest as part of the contract, to have clients have access to their payment accounts to review, update or edit payment types and to see history or current payments being made.
Read Marion Aldana's full review

ReachLocal Scorecard Summary

Feature Scorecard Summary

Dynamic content (3)
Landing pages (2)
A/B testing (1)
Mobile optimization (4)
Email deliverability reporting (1)
List management (2)
Lead nurturing (4)
Lead scoring and grading (3)
Data quality management (3)
Automated sales alerts and tasks (4)
Social sharing and campaigns (3)
Social profile integration (3)
Dashboards (4)
Standard reports (4)
Custom reports (4)
Customizability (3)

About ReachLocal

ReachLocal is an all-in-one digital marketing system designed for SMBs. The ReachLocal online marketing suite includes solutions for: search engine marketing (ReachSearch™), Web presence (ReachCast™), display advertising (ReachDisplay™), online marketing analytics (TotalTrack®), lead conversion (ReachEdge™) and assisted chat service (TotalLiveChat™).

ReachLocal Features

Email & Online Marketing Features
Does not have featureWYSIWYG email editor
Has featureDynamic content
Does not have featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Does not have featureEmail deliverability reporting
Has featureList management
Does not have featureTriggered drip sequences
Lead Management Features
Has featureLead nurturing
Has featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks
Campaign Management Features
Does not have featureCalendaring
Does not have featureEvent/webinar marketing
Social Media Marketing Features
Has featureSocial sharing and campaigns
Has featureSocial profile integration
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Platform & Infrastructure Features
Does not have featureAPI
Does not have featureRole-based workflow & approvals
Has featureCustomizability
Does not have featureIntegration with
Does not have featureIntegration with Microsoft Dynamics CRM
Does not have featureIntegration with SugarCRM

ReachLocal Competitors

Search Engine Marketing, Display Advertising, Search Engine Optimization


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

ReachLocal Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

ReachLocal Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No