TrustRadius
Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing.https://dudodiprj2sv7.cloudfront.net/product-logos/II/3b/WTNB1C5US4SB.PNGReally Simple Systems CRMLove the simplicity of Really Simple Systems!2017-12-21T03:10:35.078ZI used Really Simple Systems for my personal use for my Customer Relationship database. I find it extremely user friendly and the classes are very helpful. I look forward to them considering merging with Quickbooks.,I find Really Simple Systems very user friendly, it truly is 'really simple' but very comprehensive and provides all that one needs to have a complete customer relational database for my business.
The Webinar trainings are very helpful and provide detailed information to utilize all the aspects of the program to its potential.
Phone support is very helpful and friendly.,The only thing I would like to see is integration with Quckbooks.,10,It has been a very positive impact on my business utilizing Really Simple Systems - thanks to tracking the sales process, tasks and opportunities has helped overall sales.,Susan DeutschLeft Sales Force to Really Simple Systems2017-09-28T17:04:57.183ZI chose Really Simple Systems out of DESPERATION! We have been a long-standing consumer of SalesForce here in the United States for YEARS, however the larger they have become, I found there are too many layers one goes thru to get good customer service. After spending hours chatting, leaving messages, getting frustrated at our account executive at Sales Force who did not respond, then going to his manager again and again - ALL with no results and 6 days of lost activity, I found Really Simple Systems!
I initially chose to try it out for myself and had GREAT results. We will be introducing Really Simple Systmes to the rest of our organization and to a second company we run.
The problem Really Simple Systems addresses for us is TIME and EFFICIENCY along with increased ROI's, now that we are not chasing people around from within Sales Force to fix our issues; simple things like our log in credentials not working or changing passwords routinely or they lock you out and even when you do change the password, their system doesn't work. Our Account Executive, Lisa, has been AMAZING! Her emails are always helpful. She is very attentive when helping us and she is FAST, which we never received at Sales Force despite being a long-standing customer. The Really Simple System IT department worked with our IT department to transfer or migrate our data off Sales Force into the RSS platform. I HIGHLY RECOMMEND!,Customer Service is EXCELLENT! Fast response time, professional, and helpful.
Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves.
Very reasonably priced even at the Enterprise level, which we have chosen for our company.,Add calendar so everything is inside one platform.,10,Increased our ROI simply for getting help FAST and EFFICIENTLY vs. the days/hours going through department to department with Sales Force to get something fixed.,SalesForceNiki DealeyShould I stay or should I go?2017-09-21T17:56:06.537ZOur small team is experimenting with various CRM systems at this time. I have selected Really Simple as one of the systems under evaluation. I'm using the system for the most basic applications as a contact and opportunity manager. At this time I don't see much value in going up to one or two tiers from the current free version. The most important issue that I need to resolve is the communication of the system and our corporate outlook. Currently, external connections are extremely limited to top security compliance.,Easy to use
Nice layout
Low learning curve for basic functionality
Web access,Easy mail, calendar and contact integration with Outlook,6,I have improved my consolidation of information concerning my clients, opportunities, and tasks. This is a good start for what I expect from a CRM system.,Carlos LemosBest CRM for a Start-up Venture2017-09-12T21:10:31.376ZWe currently use Really Simple Systems (RSS) to track all contacts (Sales, Distribution, Investors, etc.). We will expand use to marketing and possibly product development in the near future.,Captures required information. Easily organized and accessible.
Easy to use.
Customer Service is the best.,No complaints. Maybe our marketing person could provide an opinion.,10,All my contact information is centralized vs previous combined record keeping through archived E-mails and maintaining Execl spread sheets.,Jay RauReally Simple Systems Lives up to its Name!2017-09-06T20:17:23.864ZWe switched from a complicated CRM to Really Simple Systems. It lived up to its name. It has all the features we needed, is organized simply, and was easy to learn. [It's] Used in marketing and sales and addresses the problems of keeping up with leads and prospect communications.,Mass-emailing is pretty easy.
Adding tasks to a prospect's account is easy. That task automatically becomes part of a list of historical activities when it is completed. That's a far better system than our previous CRM had.
I love that it easily categorizes accounts by company instead of by person. You can still search and do things by person. But we market to companies, and companies add/lose employees all the time. It's great to have a CRM organized by company as its default/best way to organize accounts.,Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal.,10,Saves time for the marketing team and helps us not forget small but possibly important tasks. Hard to measure exact ROI but definitely valuable.,ConnectWise Automate, formerly LabTech, Infusionsoft and HubSpot CRM,XeroAlison Meredith
Unspecified
Really Simple Systems
24 Ratings
