Really Simple Systems Reviews

24 Ratings
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Score 7.8 out of 100

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Freya Vaughan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
Read Freya Vaughan's full review
Anonymous | TrustRadius Reviewer
October 09, 2017

CRM

Score 7 out of 10
Vetted Review
Verified User
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Return on Investment

  • It has kept our cost low
  • It has allowed us to consolidate CRM and email system
  • We were able to get to market faster due to speed of implementation
Read this authenticated review

Really Simple Systems Scorecard Summary

Feature Scorecard Summary

Customer data management / contact management (16)
8.1
Workflow management (1)
10
Opportunity management (12)
7.4
Integration with email client (e.g., Outlook or Gmail) (10)
5.1
Interaction tracking (14)
7.3
Case management (11)
8.3
Help desk management (10)
8.5
Lead management (10)
6.8
Email marketing (7)
6.7
Task management (13)
8.1
Reporting (12)
7.0
Forecasting (11)
7.2
Pipeline visualization (11)
8.0
Customizable reports (11)
7.9
Custom fields (14)
8.3
Custom objects (12)
8.5
API for custom integration (10)
7.6
Role-based user permissions (13)
7.9
Mobile access (9)
7.6

About Really Simple Systems

Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.

With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.

Really Simple Systems Features

Sales Force Automation Features
Has featureCustomer data management / contact management
Has featureWorkflow management
Has featureTerritory management
Has featureOpportunity management
Has featureIntegration with email client (e.g., Outlook or Gmail)
Does not have featureContract management
Does not have featureQuote & order management
Has featureInteraction tracking
Does not have featureChannel / partner relationship management
Customer Service & Support Features
Has featureCase management
Does not have featureCall center management
Has featureHelp desk management
Marketing Automation Features
Has featureLead management
Has featureEmail marketing
CRM Project Management Features
Has featureTask management
Does not have featureBilling and invoicing management
Has featureReporting
CRM Reporting & Analytics Features
Has featureForecasting
Has featurePipeline visualization
Has featureCustomizable reports
Customization Features
Has featureCustom fields
Has featureCustom objects
Does not have featureScripting environment
Has featureAPI for custom integration
Security Features
Has featureRole-based user permissions
Does not have featureSingle sign-on capability
Social CRM Features
Does not have featureSocial data
Does not have featureSocial engagement
Integrations with 3rd-party Software Features
Does not have featureMarketing automation
Does not have featureCompensation management
Platform Features
Has featureMobile access
Additional Features
Has featureEasy to Use One-Stop Shop
Has featureIntegrated Email Marketing
Has featureFree customer support
Has featureIntegration with Xero, Sage One an dKashFlow accounting software

Really Simple Systems Screenshots

Really Simple Systems Integrations

Xero, Kashflow, Sage Business Cloud Accounting (formerly Sage One Accounting), MailSync - Email Integration, Google Contacts, Microsoft Calendar, Google Calendar

Really Simple Systems Competitors

Insightly, Zoho, Capsule

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Starter$15per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional$33per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise$50per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
Free CRM$02 Users and 100 Company Records

All plans include free customer support and setup help.

Really Simple Systems Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
75%
Mid-Size Companies (51-500 employees)
20%
Enterprises (> 500 employees)
5%

Really Simple Systems Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Really Simple Systems Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:UK, Europe, USA, Canada, Australia, New Zealand, South Africa
Supported Languages: English