Really Simple Systems

Really Simple Systems Reviews

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Ratings and Reviews
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Neil Gilmartin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Support [is] available on-line and via email. [I] have spoken in person to KEY people in the support team when needed over the last 3 years. Although this has got much less [needed] after the first 12 months of using Really Simple Systems.

Really Simple Systems Scorecard Summary

Feature Scorecard Summary

Sales Force Automation (5)
82%
8.2
Customer data management / contact management (17)
82%
8.2
Workflow management (2)
82%
8.2
Opportunity management (13)
82%
8.2
Integration with email client (e.g., Outlook or Gmail) (11)
82%
8.2
Interaction tracking (15)
82%
8.2
Customer Service & Support (2)
84%
8.4
Case management (11)
83%
8.3
Help desk management (10)
85%
8.5
Marketing Automation (2)
82%
8.2
Lead management (11)
82%
8.2
Email marketing (8)
82%
8.2
CRM Project Management (2)
76%
7.6
Task management (13)
81%
8.1
Reporting (12)
71%
7.1
CRM Reporting & Analytics (3)
82%
8.2
Forecasting (12)
82%
8.2
Pipeline visualization (12)
82%
8.2
Customizable reports (12)
82%
8.2
Customization (3)
70%
7.0
Custom fields (15)
73%
7.3
Custom objects (13)
73%
7.3
API for custom integration (11)
64%
6.4
Security (1)
82%
8.2
Role-based user permissions (14)
82%
8.2
Platform (1)
82%
8.2
Mobile access (10)
82%
8.2

What is Really Simple Systems?

Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.

With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.

Really Simple Systems Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Easy to Use One-Stop Shop
  • Supported: Integrated Email Marketing
  • Supported: Free customer support
  • Supported: Integration with Xero, Sage One an dKashFlow accounting software

Really Simple Systems Screenshots

Sales dashboardAccounts PageOpportunities PageTasks PageEmail editorMarketing Dashboard

Really Simple Systems Videos

Really Simple Systems Downloadables

Really Simple Systems Integrations

Really Simple Systems Competitors

Really Simple Systems Pricing

Starting Price: $8

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Starter$15per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional$33per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise$50per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
Free CRM$02 Users and 100 Company Records

Really Simple Systems Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)75%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)5%

Really Simple Systems Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUK, Europe, USA, Canada, Australia, New Zealand, South Africa
Supported LanguagesEnglish

Frequently Asked Questions

What is Really Simple Systems?

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

How much does Really Simple Systems cost?

Really Simple Systems starts at $8.

What is Really Simple Systems's best feature?

Reviewers rate Help desk management highest, with a score of 8.5.

Who uses Really Simple Systems?

The most common users of Really Simple Systems are from Small Businesses and the Information Technology & Services industry.