TrustRadius Insights
Recharge has proven to be an essential tool in solving problems related to the management of recurring payments for businesses. With this …
Overview
What is Recharge?
ReCharge, the eponymous subscription management software solution from ReCharge Payments headquartered in Santa Monica, is said by the vendor to have helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or…
Recent Reviews
Leaving a review helps other professionals like you evaluate Subscription Management Software
Be the first one in your network to review Recharge, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is Recharge?
ReCharge, the eponymous subscription management software solution from ReCharge Payments headquartered in Santa Monica, is said by the vendor to have helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://rechargepayments.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Recurly?
Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal,…
What is Salesforce CPQ?
Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.
Product Demos
Bore well Recharge by Rooftop Rainwater Harvesting system- demo
YouTube
Recharge Bill Payment Admin Portal 1 New 2017 | Mobile Recharge Software B2C | B2B Multi Recharge
YouTube
GTA 5 Recharge Ability Cheat Demo
YouTube
Sun Direct Recharge Demo
YouTube
PART-1/How to use jio voucher I Recharge DEMO I JIO DIWALI OFFER Rs.399 and get Cash Back Rs.400 j
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Recharge?
Recharge aims to turn transactions into relationships.
Recharge states subscriptions are one of the fastest-growing categories in commerce, and they treat subscription payments as a key lynchpin that makes companies successful by facilitating significant increases in revenue and customer engagement.
Recharge Integrations
Recharge Competitors
Recharge Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Recharge has proven to be an essential tool in solving problems related to the management of recurring payments for businesses. With this platform, customers can easily cancel, modify, and change their subscription address, thereby ensuring they retain the control and accessibility over their orders. This solves the problem of low retention rates and results in higher customer lifetime value.
One key solution that Recharge provides is its "subscribe and save" option, which helps businesses create recurring revenue while guaranteeing purchases. As a result, companies using the platform have experienced lower churn rates and increased revenue growth. Furthermore, with insights into customer purchase behavior and trends provided by Recharge, businesses can make better decisions for their customers, ultimately leading to increased sales and customer satisfaction. With automation eliminating human error in processing charges quickly and efficiently, Recharge has become a valuable asset in managing subscriptions items, allowing companies to swap subscriptions when customers want to make changes or select a variant. The ongoing improvements made by the Recharge support team have also ensured that users have a great experience with the product while using it to tackle business-related problems hassle-free.
Easy Subscription Management: Users appreciate the ease of managing subscriptions with Recharge. Many reviewers have praised how simple it is to set up subscriptions and customize them according to their needs. With the automated charging system, users can save time and effort while keeping track of customer accounts.
Great Customer Support: The support team at Recharge has received positive feedback from many users who appreciate their responsiveness and helpfulness. Reviewers have noted that they are available via Slack or email, making it easy to get assistance when needed.
Intuitive User Interface: The user interface in both back-end and customer-facing interfaces is a significant selling point for many users. They find it easy to navigate, which makes subscription management easy for admins and customers alike. Additionally, the UI allows customization of subscription relationships according to individual preferences.
Difficult to work with: The auto-inject JS widget and documentation can be difficult to work with at times, as per some users. Some tools in Recharge do not provide helpful information, requiring users to reach out to account managers. The UI in the backend for creating orders without a card attached can be complex.
Separate checkout from Shopify: The separate checkout from Shopify can be inconvenient and creates duplication and inconsistency in the customer experience, according to several reviewers. There are restrictions imposed on Recharge by Shopify, including the requirement to use Shopify Checkout and limitations on using alternative payment processors.
Poor support: Support can be slow and unaccommodating, as reported by multiple users.
Users of Recharge have made several recommendations based on their experiences with the platform. The three most common recommendations are to utilize all available features and resources, reach out to customer support when needed, and pay attention to recurring charges and variants.
Users suggest taking full advantage of Recharge's features and functionalities. They recommend exploring the help center, where additional information and guidance can be found. It is highly recommended to bookmark the status page for quick system checks.
Users advise reaching out to Recharge's customer support team whenever assistance or clarification is required. They emphasize the helpfulness and responsiveness of the support team in resolving issues or providing guidance.
Users recommend keeping a close watch on recurring charges, especially when using variants. It is important to review and monitor these charges regularly to ensure accuracy and avoid any unexpected discrepancies.
These recommendations highlight the importance of fully utilizing Recharge's features, seeking assistance from customer support when needed, and closely monitoring recurring charges and variants. By following these suggestions, users can make the most of Recharge for their business needs.