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Red Points solves the business problem of counterfeit products and trademark infringement. It helps companies protect their intellectual …
Overview
What is Red Points?
Red Points employs machine learning algorithms to scan the internet to identify and remove all violations and infringements. They employ technical and legal expertise to ensure that all infringing data is removed or deindexed. Finally, clients can view progress through…
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Product Details
- About
- Competitors
- Tech Details
What is Red Points?
Red Points employs machine learning algorithms to scan the internet to identify and remove all violations and infringements. They employ technical and legal expertise to ensure that all infringing data is removed or deindexed. Finally, clients can view progress through a real-time reporting tool. The goal is to protect your brand and content in the digital environment.
Red Points protection covers the entire digital spectrum, including official and irregular markets. The vendors says they are constantly improving their service to keep pace with the evolving landscape of digital IP infringement and distribution agreement violations. The company serves the sporting, entertainment, fashion, editorial and software industries.
Red Points Competitors
Red Points Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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- Business Problems Solved
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- Recommendations
Red Points solves the business problem of counterfeit products and trademark infringement. It helps companies protect their intellectual property and brand image by detecting and removing counterfeit or infringing listings across various online marketplaces. Customers who have used Red Points share that it is easy to implement, use, and provides excellent customer support.
Users have reported that Red Points is efficient in detecting fake products and removing them from thousands of websites, which not only protects dealers but also end-customers from purchasing substandard goods. The software has also been crucial in centralizing the work of gathering infringing listings and reporting them, taking mere minutes to confirm infringements while leaving the rest of the work to Red Points. Additionally, by helping detect counterfeit products early on, it helps stop counterfeit sales, which could damage brands' reputations severely if someone is seen using a poor quality fake garment in public.
Easy to Use: Red Points' software is intuitive, with an easy-to-use interface that has been praised by many reviewers as being simple to operate and get started with. Many users have found the streamlined dashboard and back-end reporting features of the software to be efficient and user-friendly, allowing them to monitor and manage their protected properties painlessly.
Efficient AI Algorithms: Reviewers have noted that Red Points' AI algorithms are highly effective in detecting instances of counterfeiting or copyright infringement across a wide range of online marketplaces and platforms. The software's thorough setup and rapid learning period made it easy for users to work through a large number of items, generating analytics quickly whenever they needed them.
Great Customer Support: Many reviewers have praised Red Points' customer support team for their helpfulness, communication skills, responsiveness, and availability whenever assistance was required. Users appreciated the collaboration and support they received from account managers who were always available whenever they had questions about the software's functionality.
Downtime: Some users have experienced downtime with Red Points. This issue has been reported by several reviewers, which negatively impacts their ability to efficiently use the software.
Poor reporting system: Reviewers have stated that the reporting system is underdeveloped and lacks clarity for detection resolution. Additionally, some customers find it difficult to create reports or receive monthly reporting from Red Points.
False positives: Some users have had issues with false positives, with Red Points flagging unrelated products as infringing listings. This problem has been noted by multiple reviewers and can be frustrating for those using the software.
Users recommend using Red Points as a valuable tool for protecting businesses against counterfeit and knock off products. Reviewers have praised the platform for its effectiveness in detecting and taking down infringing listings, helping businesses to maintain their brand reputation and revenue.
Customers have found Red Points to be a time-saving solution for managing intellectual property violations. With its automated monitoring and takedown process, users have been able to efficiently address infringement issues without spending excessive time and resources on manual searches and legal procedures.
Several reviewers have highlighted the comprehensive features of Red Points that make it a versatile tool for brand protection. The platform offers functionalities such as global marketplace coverage, customizable rule sets, and real-time analytics that enable businesses to effectively detect and stop unauthorized sellers, safeguarding their products and revenue streams.
Overall, users recommend Red Points as a valuable and efficient solution for businesses experiencing counterfeit and knock off problems. The platform's effectiveness in protecting brands, time-saving capabilities, and comprehensive feature set have garnered positive feedback from customers.