Name: RedmineUP
Price: 83 USD
Author: RedmineUP

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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Efficient and User-Friendly: Many users have praised RedmineUP for its ease of use and efficient setup process. They find it simple to learn and navigate, making it accessible even for those new to the software. The user-friendly interface allows teams to quickly adapt to the system, enhancing their productivity.

Seamless Integration and Additional Functionalities: RedmineUP seamlessly integrates with existing development processes, providing enhanced functionalities that streamline project management. Users appreciate how these additional features eliminate manual tasks in managing cases and workflows, saving time and improving efficiency.

Strong Technical Support: The technical support provided by RedmineUP is highly regarded by users. They value the prompt resolution of issues or queries that arise during implementation or usage. This reliable support ensures a smooth experience with the software.

Insufficient Sales and CRM Functionality: Some users have expressed dissatisfaction with the lack of robust sales and CRM functionality in RedmineUP. They feel that the software does not adequately meet their needs in this area.

Difficult Data Export: Several reviewers have found it challenging to export data from RedmineUP. This has caused frustration as they are unable to easily extract and analyze their information outside of the software.

Inadequate Built-in Reports: A number of users have mentioned that the built-in reports provided by RedmineUP do not meet their requirements. They feel that these reports are limited in functionality and often fall short in providing meaningful insights for their projects or tasks.

RedmineUP has proven to be a valuable project management tool, offering users a range of use cases that address their specific needs. Users have found RedmineUP Cloud to be particularly helpful, as it fulfills their basic requirements efficiently. However, some users have encountered limitations and have resorted to exporting query results and importing them into spreadsheets for monitoring and reporting purposes.

One of the notable features of RedmineUP is its ability to connect with other applications through its API. This allows users to seamlessly manage their projects in Redmine from different systems, providing a flexible and integrated approach to project management. Users appreciate the transparency and traceability provided by RedmineUP, enabling them to easily monitor logged time per team member, the entire team, and all projects.

RedmineUP offers comprehensive automation of support ticket management, eliminating the need for manual tracking or communication outside the system. Every ticket is tracked and processed in the correct workflow, ensuring efficient resolution and reducing the risk of any inquiries being missed. This feature has been particularly beneficial for teams managing customer support or helpdesk operations.

For those who prefer a self-hosted solution that can be fully customized, RedmineUP provides an ideal option over a monthly subscription model. Its flexibility allows users to tailor the platform to their specific requirements and integrate it seamlessly into their existing workflows.

Additionally, RedmineUP has been instrumental in various other use cases. It has been used to quickly import and manage cold-call leads, improving efficiency for sales teams. Architects overseeing outsourced team development have found greater visibility through the software, enabling them to streamline collaboration and ensure project success. RedmineUP has also proved advantageous in automating daily routines with customer tickets and providing effective planning tools for teams.

Overall, RedmineUP drives productivity by effectively managing tasks and deals while ensuring prompt ticket processing and comprehensive reporting capabilities such as SLA reports and agent ratings. Users have benefited from its diverse use cases, empowering them to streamline their project management processes and achieve their goals efficiently.

Hosting - Small

Hosting - Medium

Hosting - Business

Hosting - Enterprise

Redmine Agile plugin (PRO single server)

Redmine Helpdesk plugin (PRO single server)

Redmine CRM plugin (PRO single server)

Redmine Resources plugin (PRO single server)

Redmine Budget plugin (PRO single server)

Redmine Invoices plugin (PRO single server)

Redmine People plugin (PRO single server)

Redmine Products plugin (PRO single server)

Redmine Questions plugin (PRO single server)

Projecturf

Goodwerp is an online business management platform geared towards teams and service firms worldwide. The platform covers essential tools to run and manage a small-business. It features: project management, task management, notes, storage, time management, pipeline management, finance, budgeting, and real-time chat /collaboration.

Goodwerp (discontinued)

RedmineUP

Buying Project Management software is confusing. Want help? Get tips and product info free in this guide.

The Buyer's Guide to Project Management Software

Project management software is designed to help people involved in the project management process to initiate, plan, execute, monitor and close projects of any size and type.

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Resource Management

Resource management is workload planning to maximize resources.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Team Collaboration

Team collaboration capabilities let team members work directly with each other and provide team updates.

Support for Agile Methodology

Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

Support for Waterfall Methodology

Waterfall methodology is a tradition development method that is linear and sequential.

Document Management

Document management provides for centralized management of all project documents.

Email integration

Email integration allows work requests to be made directly from email.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Timesheet Tracking

Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Change request and Case Management

Change request and change management enables tracking of all customer requests including priority and timeframe.

Budget and Expense Management

Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

Professional Services Automation

Features that support professional services organizations

Quotes/estimates

Ability to create, manage and send project fee proposals to customers

Invoicing

Ability to create, manage and send invoices to clients during or after completion of a project

Project & financial reporting

Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

Integration with accounting software

Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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RedmineUP

Overview

What is RedmineUP?