TrustRadius Insights
Redtail CRM serves as an essential customer relationship database for our entire firm, providing efficient data mining and organization …
Starting at $20 per month
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What is Redtail CRM?
Redtail CRM is a cloud-based CRM soluton specifically for financial advisors. Redtail is offered as a subscription service and, unlike most of the other CRM providers available, is priced per database, rather than per user, allowing up to 15…
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Pricing
Starter
$20
Cloud
per month
Basic
$30
Cloud
per month
Pro
$50
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://corporate.redtailtechnology.com/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $20 per month
Product Details
- About
- Tech Details
- FAQs
What is Redtail CRM?
Redtail CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Redtail CRM is a cloud-based CRM soluton specifically for financial advisors. Redtail is offered as a subscription service and, unlike most of the other CRM providers available, is priced per database, rather than per user, allowing up to 15 database users for one monthly subscription cost.
Redtail CRM starts at $20.
The most common users of Redtail CRM are from Small Businesses (1-50 employees).
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Reviews and Ratings
(37)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Redtail CRM serves as an essential customer relationship database for our entire firm, providing efficient data mining and organization capabilities. It has become a crucial tool for tracking and managing the entire process from leads to clients, ensuring that all employees are aware of the progress being made. By utilizing Redtail CRM, we are able to stay on top of important tasks and deadlines, eliminating the risk of forgetting any crucial steps. The software excels at keeping records of multi-step processes handled by multiple individuals, allowing us to easily track notes from meetings and phone calls. Additionally, Redtail's ability to create workflows for repeated tasks streamlines our operations, making it an invaluable asset.
One of the primary use cases for Redtail CRM is storing client information in a convenient and easily accessible format. We rely on this software to keep detailed records of documents such as contracts and agreements, enabling us to quickly retrieve them when needed. Furthermore, the email archive function in Redtail ensures compliance with regulations by providing easy access to all emails exchanged with each client. This centralized location for client interactions and information allows advisors to efficiently document important details and keep track of the information obtained from the tools and services provided to clients. In addition, Redtail CRM offers impressive integration capabilities, seamlessly connecting with custodians and other software to provide high-level client information. Overall, Redtail CRM is regarded as one of the best-engineered and user-friendly tools in the financial technology industry due to its extensive use cases and exceptional integration capabilities.
Comprehensive Solution for Organizing Client Data: Users have found Redtail CRM to be a comprehensive solution for organizing client data, with multiple reviewers highlighting its ability to easily pull specific lists of prospects and clients.
User-Friendly Interface: Redtail CRM's user-friendly interface has been praised by reviewers for being intuitive and easy to navigate. Many users have expressed how effortless it is to add detailed notes manually or through the Mobile Assistant.
Seamless Integration Capabilities: The integration capabilities of Redtail CRM have garnered positive feedback from users, as it seamlessly integrates with other software to enhance productivity and streamline workflows. Reviewers appreciate how the software can integrate with custodians and feed client positions into other programs like riskalyze, which they see as a game-changing feature.
Limited Integration Options: Some reviewers mentioned that they would like to see further expansion of integrations in Redtail CRM.
Lack of Customization: A few reviewers felt that the custom reports in Redtail CRM could be enhanced to provide more capabilities.
Outdated Design: Users expressed dissatisfaction with the aesthetics of the page, mentioning that the grey-on-white color scheme was not visually appealing and suggesting adding more flare to the design.
Users reviewing Redtail CRM have provided the following common recommendations:
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Explore alternatives such as WealthBox and PreciseFP for practice management tools. Also, consider researching on the Kitces website.
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Try the trial version of Redtail CRM before committing to it. It is important to get proper training and watch tutorial videos to maximize the use of its features.
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Redtail CRM is recommended for small to medium-sized offices. It effectively keeps track of clients, organizes reports, and facilitates client interactions and documentation. Some reviewers even consider it one of the best CRM software programs in the industry.
These recommendations suggest that users should consider exploring alternative options, thoroughly evaluate the trial version, and take advantage of training resources when considering Redtail CRM as a practice management tool. Additionally, they highlight the software's effectiveness for smaller offices in managing client information and streamlining various financial processes.
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
July 02, 2022
Easily in the top 3 essential tools for my business, all collected client interaction info in one place.
- Note taking.
- Workflows and automation for clients.
- Record keeping for accounts.
- Linking of notes to specific accounts, events or people.
- If I had to think of something I'd like to see improved it would be further expansion of integrations, they already have many and are continuing to add all the time so I'm sure before long even this won't be a valid complaint!
June 24, 2021
Redtail CRM meets our needs very well, from both a compliance as well as a client management standpoint
- Redtail CRM gives the capability to have a place to store all client-related documents in a readily accessible, yet secure, location.
- Redtail CRM has a feature to input notes and comments on particular clients in order to keep track of communications with and steps taken for those clients. Those notes can be easily accessed across the firm.
- Redtail CRM allows all email communications to be stored in a safe and secure manner as well as making those communications accessible on demand.
- I honestly cannot think of any issues or concerns that I have had with Redtail in the five years that I have been using it.
September 27, 2018
Redtail Review
- Being able to pull specific lists of prospects and clients
- Ability to add detailed notes manually or through Mobile Assistant
- Having data pushed in from our custodian TD Ameritrade
- I would like to see the ability to push annuity business into Redtail like brokerage accounts.
- I would like to be able to attach documents to specific notes instead of just contacts in general.
- Those are the only two cons that I have.
February 13, 2018
Redtail CRM - Know Your Client
- Redtail organizes all our client data so we can find it without missing a beat.
- Redtail CRM allows us to find important client information for any location.
- Redtail CRM needs to improve by enhancing their custom reports.
- Redtail CRM needs to change how teams can edit their workflows.
June 22, 2017
Redtail: the CRM that stands above the others
- Organize Client information: its layout is intuitive and user-friendly.
- Integrates seamlessly with other software that enhances productivity.
- Powerful analytics allow deeper insight into the strengths and weaknesses of your business.
- The aesthetics of the page could use a facelift. The grey-on-white serves as a subtle clue that I should not be having fun.
- The workflow for searching for clients could be improved/made easier.
- The integrations management page could certainly be easier to find in my opinion. It is in an unusual spot nestled beneath my name, rather than another location.
June 21, 2017
Redtail Heros!
- Redtail integrates with other vendors. This is game changing for many users and super helpful for hosting information in one single location. Redtail is the hub for all information about your clients and potential business!
- Redtail has the ability to have custodians feed over client positions. This is cool, but even cooler that Redtail can feed over to other programs to analyze the investments (riskalyze).
- Redtail has a stellar support team that responds in a timely manner. The team at Redtail is top notch and I'm excited to see where they go from here!
- Redtail and LPL's client works don't have the ability to pull over the individual holdings. This is a bummer, as Branch Net does. Only thing is that Branch Net won't be around for much longer. At least that's what I hear...
- It's probably my fault, but I seem to create a lot of duplicates in the product. It would be awesome if there was some automated way for Redtail to notice when I've started to create duplicate client profiles.
June 21, 2017
Redtail CRM will super charge your client tracking!
- Client Profiles are amazing. I never realized how much time I wasted on hunting down context on clients.
- Integrations with custodians, risk assessment software, retirement planning software. Everything you need is centralized here.
- Fantastic customer service.
- Would like to see more features for the LPL integrations.
- A little buggy, but I'm knit picking here... no pun intended. As a cloud-based software, it is much more solid than alternative CRMs or other industry software. Not to mention the proprietary tools that are available to certain BDs (cough cough, they're all awful).
- Ummm... maybe adding a little more flare to the pages... But again, knit pick. They can seem a little bland and boxy.