Regpack Reviews

6 Ratings
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Score 8.2 out of 100

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Reviews (1-4 of 4)

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November 22, 2020
Cheryl Holkan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Regpack to manage our summer camp users, as well as several other educational programs. I use it solely to manage terms and conditions and payment.
  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
  • I've had trouble with the payment portal.
  • I wish there was an easier way to add graphics.
  • I wish there was a way to show all of the catalogs without registration; if there is I cannot find it.
It's worked great for in-person summer camps where signed paperwork is necessary. It also works well for online camp sessions and group in-person registrations. I would recommend it to anyone looking for a solution that eliminates tracking paperwork and wants to use e-signatures to register their attendees.
I have had no issues with the support or onboarding team. Good work.
Read Cheryl Holkan's full review
August 05, 2020
Arrienne Tyler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Austral uses RegPack to register, manage, and charge our clients for the trips that they take with us, or to process invoices of less than $1,000.00 US. It is used across the organization, with almost everyone needing to view its data and/or manage it. RegPack allows us to look professional and offer a complete level of customer service to our clients.
  • Set and forget payment plans, meaning less human intervention resulting in a reduction of errors.
  • Collection of vital information on our clients, adding to their enjoyment while they are with us
  • Creating professional and attractive registration pages, meaning that from the very first interaction with us, our clients get a sense of our seriousness and dedication to their experience.
  • We work in a very niche market, and so have some very nice needs, especially in reporting. We are currently working with RegPack's development team to find a solution to this.
RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Any and every time we have had an issue, we have had a solution found for us. Working across different time zones, cultures, and languages - RegPack has always been there for us. We have been invited to provide input and opinions on new functionalities (particularly around reporting), and have always found them to be quick and efficient with their responses. Super impressive.
Read Arrienne Tyler's full review
March 27, 2020
Judson Millar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We run a summer camp for teenagers called Stone Mountain Adventures, and we use Regpack to register campers. We also use it for credit card billing and general communication with our camp families.
  • E-mail Communication
  • Billing
  • Registration
  • Customer service is slow and there is no way to speak to a human.
  • There are small problems with the system that developers never seem to fix.
Regpack is affordable so that's important. Great for camp registration IF you are a problem solver and don't need a lot of personal support.
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
Read Judson Millar's full review
April 06, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use Regpack for all of our summer camp registrations. While we don’t currently use it across our entire company we do use it in the program department. It is used for both our day and overnight camp programs. It helps us streamline our registration process by moving registration, payment, camper information and financial aid requests all in one place.
  • Reports - we are able to pull so many reports on any information in the system. Anytime someone asks for data we are able to pull it from the system.
  • Registration - this was our first year using the system and there were bumps but once we all got used to the system it was easy for users and the information will save year to year saving our families time.
  • Payment - all users are automatically signed up for a payment plan ensuring that no one shows up to camp without having paid their full balance. This also means there is less administrative time used to track payments.
  • Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
  • Payment Method - users can’t change their payment methods on their own.
Regpack is a great registration software system. We are looking forward to putting it into practice this summer when we need to pull reports quickly and often throughout the season.
I’m not sure of a situation where Regpack would be less appropriate as it currently serves our needs.
The support team is amazing! They always answer our questions quickly and efficiently. They also follow up to make sure we understood the answer and it was helpful. They also provide step by step videos for future use. In addition to this they have an extensive FAQ article section that also includes videos for visual learners.
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What is Regpack?

Regpack is an online registration software that allows clients to register applicants, collect online payments, and manage their events or programs with reporting and analytic tools.

The vendor says their partners see higher enrollment rates when using Regpack, lower operating costs and an increase in overall revenue.

Regpack Features

Has featureOnline Payment Processing
Has featureForm Builder
Has featureReporting
Has featureAutomated Communication
Has featureDatabase Management

Regpack Video

What is Regpack? | Online Registration Software

Regpack Competitors

Regpack Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Regpack Support Options

 Paid Version
Email
FAQ/Knowledgebase
Video Tutorials / Webinar

Regpack Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Regpack?

Regpack is an event registration solution built around implementing workflow automation to automate the registration process.

What is Regpack's best feature?

Reviewers rate Support Rating highest, with a score of 6.9.

Who uses Regpack?

The most common users of Regpack are Small Businesses from the Education Management industry.