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Reltio Connected Data Platform

Reltio Connected Data Platform
Formerly Reltio Connected Customer 360

Overview

What is Reltio Connected Data Platform?

Reltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.

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Recent Reviews

TrustRadius Insights

User-Friendly Interface: Users have consistently praised the product for its friendly and intuitive user interface, which makes navigation …
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Flexible modern MDM

10 out of 10
November 09, 2023
Incentivized
We use Reltio Connected Data Platform to master customer data across several different platforms. Reltio Connected Data Platform helps us …
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Datadriving Machine

8 out of 10
October 05, 2023
Incentivized
We use it for the managing and cleansing of the MDM data and operational performance of EDH. We connect to 1000+ data sources and get the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Reltio Connected Data Platform?

Reltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Reltio Connected Data Platform?

Reltio Connected Data Platform is a cloud-native data management platform that supports billions of customer profiles, enriched with thousands of attributes, relationships, transactions, and interactions from hundreds of data sources. Designed to power enterprise-class mission-critical applications to operate 24/7 with thousands of internal and external users, Reltio Connected Data Platform is offered as the foundation for hyper-personalization and real-time operations required for organizations to be responsive in the digital economy. The Reltio platform is built on the foundation of master data management (MDM) and enriched with graph technology to uncover the value of relationships. It uses machine learning to discover deeper data insights and improve data quality. Built-in workflow management helps simplify compliance requirements and improve information stewardship productivity.

Reltio Connected Data Platform Features

  • Supported: Entity resolution
  • Supported: Relationship management
  • Supported: Entity 360
  • Supported: Data quality
  • Supported: Reference data management
  • Supported: Data integration
  • Supported: Data governance

Reltio Connected Data Platform Videos

Reltio Connected Data Platform is a cloud-native, SaaS master data management solution that unifies multi-source, complex data into a single source of trusted information, offering insight-ready, real-time data that can be acted upon with compliance, security, and confidence.
How Qlik drives success and business value with Reltio's MDM solution.

Reltio Connected Data Platform Competitors

Reltio Connected Data Platform Technical Details

Operating SystemsUnspecified
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Frequently Asked Questions

Reltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.

Informatica MDM, SAP Master Data Governance, and Profisee are common alternatives for Reltio Connected Data Platform.

The most common users of Reltio Connected Data Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(40)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Users have consistently praised the product for its friendly and intuitive user interface, which makes navigation and operation a breeze. This indicates that the software's design and layout were carefully considered, allowing users to quickly locate and access the desired features.

Flexible Data Modeling: Many reviewers appreciate the product's flexibility in creating and managing entities, as well as their relationships. This demonstrates that the software offers robust capabilities for data modeling and configuration, enabling users to effortlessly define and maintain complex data structures.

Effective Data Deduplication: Multiple users have found the product's data deduplication feature to be highly effective in consolidating and cleansing their data efficiently. This implies that advanced algorithms and matching rules are incorporated into the software, ensuring accurate identification and merging of duplicate records while maintaining data quality.

Lack of Advanced Features for Privacy Management: Some users have expressed the need for more features to manage privacy around personal information. They feel that the current options are limited and would like to see enhancements in this area. For example, they would like more control over data sharing permissions and additional tools for managing consent.

Inefficient Problem Solving Process: Several reviewers have mentioned that they would like a more efficient way to solve problems within the system. They feel that there is room for improvement in terms of providing timely solutions. One user suggested that including an estimated time for problem resolution could help set expectations and prioritize issues effectively.

Insufficient High Skill Technical Staff: There is a common sentiment among users that there is a shortage of high skill technical staff available to assist with complex issues. Some users have encountered challenges when seeking assistance or guidance from support teams, which can lead to delays in resolving critical issues. They believe that having access to more experienced technical experts could greatly improve their overall experience with the product.

Attribute Ratings

Reviews

(1-25 of 28)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Reltio Connected Data Platform is our MDM platform mainly used to cut operational inefficiencies due to issues like duplicate data , lack of customer hierarchy and territory carving
  • UI based search
  • out of the box connectors
  • RIH
  • More connectors for other applications
Reltio Connected Data Platform is well suited because of its UI based search which provides an end to end view of data
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We had a need to centralize and standardize our Customer, Location, and Contact data across multiple business lines and systems. With Reltio Connected Data Platform, we are building a single source of truth for all of our CLC data that will be the source of data for multiple users and systems.
  • Flexibility in creating entities, and the relationships between them
  • Ease of operation and administration
  • Ease of navigation in the UI
  • Some of the administrative functions cannot currently be done via the Console UI
We looked at several MDM platforms and felt that Reltio Connected Data Platform was the platform that was able to meet all of our complex needs. We love the flexibility and the ease of use in the UI.
November 09, 2023

Flexible modern MDM

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Reltio Connected Data Platform to master customer data across several different platforms. Reltio Connected Data Platform helps us to ensure that we only have one version of a customer profile. We also use the integration capabilities and APIs to share this mastered view of the customer with other systems. The goal is to ensure that every system that interacts with customer data is working from the same version.
  • API/event based patterns
  • Graph database under the hood
  • Merge rules
  • Could be a little more performant. It's not slow but some requests are slightly too slow to be customer-facing.
  • Invest more in the data quality functionality.
  • Better interface for permission management.
The data model is really flexible, so it should function well across many industries. Reltio Connected Data Platform tends to add new features first to its industrial vertical customers, though, so it may be especially well suited if your use case is specifically supported.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Reltio for enriching vendor and customer data with D&B information like duns number, D&B hierarchy, partner demographics etc which helps business in building trusted data and also helps in setting up custom hierarchy, Customer vendor integration using household concept ; Seamless integration with SFDC allows users to use UI or import for bulk updates. We also able to consolidate legacy customers data from over 5 systems with ease using match merge survivorship techniques.
  • integration with SFDC, D&B
  • Reltio API allows us to build interfaces with ease.
  • The beauty of Reltio is Consolidation at any time we can review data at field level from different sources (crosswalk) and configure match merge and survivorship rules to define operational value and approved data can be redistributed to the upstream or downstream systems.
  • With Central data governance, enrichment with D&B allows creating trusted data and distribute to various systems.
  • UI does not support creating different profile views for an entity based upon customer types as example however we can achieve this by using sub entities ( sub classes). This feature is useful if we are creating profiles in reltio manually.
  • Manual export every time we need to pick entities, fields etc does not allow to save templates. workaround is using postman creating predefined API with selected fields, filters and trigger export.
  • UI does not support data masking which needed while we maintain PII information
  • Potential Matches doesnt auto sort on confidence code so users need to manually select deselect relevant entities which is time consuming and painful process however this issue is when we have more than 4 entities as potential matches.
  • It would be beneficial if UI displays data related errors (if any) between Reltio and SFDC.
creating data consolidation, consolidation - crosswalk and survivorship capabilities are great.


Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used the Reltio Connected Data Platform to manage the HCP, HCO, and Payer data. The Reltio Connected Data Platform allows the business user to steward the data in Real Time and also enables the tight integration with the other downstream applications.
  • Real time match and merge
  • Low maintenance
  • Always up
  • Enhanced DCR inbox
  • Speedy bug fixes
  • Score based survivorship
  • Automatic recleanse address
Velocity is available for a new user to adopt the Reltio Connected Data Platform. The loqate is tightly integrated to standardize the addresses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mastering the core data related to physicians, HCOs, and Locations. These data domains are essential to the business but have historically been managed in siloed systems with no source of truth.
  • Integration
  • Graph performance
Great for understanding relationships.
Shivani Jha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Reltio Connected Data Platform is used to master customer data coming in from 30+ external and internal data sources using various integration patterns. We use Reltio to create a golden customer profile, maintain customer hierarchy, affiliation and reference data
  • affiliation between hcp and hco and hco and hco along with nuanced attributes
  • historical slicing of profile
  • address data cleansing - sometimes there is cleansing inconsistency eg: loqate unable to cleanse whereas google can quickly detect
  • incremental RDM loads
Reltio Connected Data Platform is well suited for global implementation where the benefits of cloud native SaaS needs to be leveraged over on-prem traditional solutions. For DQ focused MDM solutions, Reltio provides DQ integration patterns that may not always fit into the advanced use case of users.
October 05, 2023

Datadriving Machine

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for the managing and cleansing of the MDM data and operational performance of EDH. We connect to 1000+ data sources and get the sales and marketing data to make quality decisions. This enables us to instaly access Analytics with any source data with few simple steps and it is very useful for analyzing the data faster
  • Analyse the data faster
  • Faster import and export capabilities
  • Enables quicker business decisions
  • Improving performance for processing larger data
  • Improve the efficiency of Entity relationship
  • more friendlier Integration with other accelerators
Reltio Connected Data Platform is very user friendly from a load , search, manage and extract perspective. The Reltio team is very approachable from Tech support to exec level. It gives 360 view of entities with interactions and relationships. Its scalability is very promising. Multidomain MDM plugs into many many data sources are very friendly
Vivek Karnik | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implement Reltio for our clients across a variety of industries. The most significant business problems faced by our clients is loss of revenues or operational efficiencies due to poor quality data and duplicate instances of their customers, products, locations, partners/vendors. Our implementations impact the functional areas of customer care, customer service, finance, supply chain, etc. For most of our implementations, the Reltio Connected Data Platform, drives changes in processes and behaviors of data owners and data creators that eventually contribute to enhanced data sets.
  • Data quality dashboard of your mastered data
  • User friendly and flexible data stewardship
  • Lineage management
  • Householding for use cases where a household definition goes beyond 'living at the same address'
  • Implementation of business logic within the MDM platform during data ingestion
Overall, the flexible, low footprint, no-code model that Reltio has adopted is an excellent example of a modern data platform. The multi-domain capability makes it an apt choice for hosting correlated domains in a single system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We help our clients implement Reltio to solve their Master Data Management problems - centralize, integrate, cleanse, and de-dupe key entities such as customer, address, and organization.
  • Cleanse/standardize
  • De-dupe
  • Publish/Subscribe
  • Enhance the UI
  • Lower cost per profile
  • Continue to expand analytics capabilities
MDM is a difficult undertaking. Reltio MDM is a mature, feature-rich, and sophisticated platform that meets the needs of most any enterprise, large or small. Reltio is supportive of both their customers and their implementation partners.
Arun Rai | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are doing and Global multi-year implementation for the Pharma client and implemented the solution for more then 100 countries.
  • MDM Capabilites
  • UI
  • cloud solution
  • The support team need to be proactive
  • There are many occasion where professional service team and TBA have disconnect
  • Little more branding and focus on customer satisfaction will be added advantage
Score 9 out of 10
Vetted Review
ResellerIncentivized
We are a premier partner of Reltio Connected Data Platform. We implement Reltio for clients.
  • Matching
  • UI
  • Real-time integration
  • Speed for real-time integration (Occasional spike in performance)
  • Way to achieve and un-archive profiles
Healthcare - especially with the HCO/HCP accelerators
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Reltio Connected Data Platform is used for mastering customer data.
  • User Friendly Interface
  • APIs to connect to the platform
  • Less Downtime
  • Address Cleansing is not as per expectation for Non US Addresses.
  • Reltio Support is not very prompt
  • RDM - Source To Canonical Resolution should be made country dependent in backend APIs
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Reltio Connected Data Platform to consult with businesses evaluating their data strategy.
  • Ease of implementation
  • Cloud Native
  • Low code
  • AI/ML Capabilities
  • Introducing Gen AI for DQ
Organizations would adapt to Reltio Connected Data Platform where they wan to scale faster or are late to the digital transformation areas
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Customer 360, Product 360, Real time integration.
  • UI
  • Matching & Merging
  • Survivorship
  • Workflow
  • Reporting
Suitable for multiple systems integration
Unsuitable for small scale implementations
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use to establish Governance for Customer onboarding and certification. And to consolidate data across multiple sources and create the 360-degree view.
  • Time to implement
  • Deduplication
  • UI
  • Reference Data Management
  • Workflow configuration
For consolidating data across multiple sources.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for our customer, supplier and HR data. We use this platform to consolidate cleanse and standardize the data across various entities.
  • Dashboard
  • User interface
  • Data retrieval using API
  • Out of the box RDBMS connectors
Consolidation of data from various sources, cleansing and standardization. Easy to integrate. Where Reltio Connected Data Platform can improve is data pushing out of Reltio Connected Data Platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
E2E master data management - Creation of golden records for Locations, B2B and B2C

Improve operations efficiency
Improve data quality
Increase customer retention
  • Simple and effective interface
  • Cloud SaaS product
  • Effective data deduplication and consolidation
  • automate Mastering data quality
  • Better integration with SAP and Microsoft analytic stack
  • Price model
Cloud first SaaS
UX
Fast adoption and scalability
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently migrating from IBM Initiate MDM platform to SAAS MDM Reltio Connected Data Platform. Using for person domain to de-duplicate/enrich/cleanse our in house data so that this enriched data can be used by product/marketing/sales team to create up-sell and cross-sell promotions. As a future road map we are planning to integrate with multiple domains with the enterprise. Having cross domain integration can help more helpful to the team who can utilize customer 360 view and create required dashboards that drive.
  • Data De-Duplication
  • Data Enrichment
  • Cleansing
  • Handling data history well when migrating from legacy systems.
  • Math and Merge to near realtime.
SAAS based platform which fits in any cloud modernization. Well deployed in all regions, which can support data residency. Integrated with key industry adapters that can help seamless integration. Reltio Connected Data Platform has great UI.
October 05, 2023

Good Platform for MDM

Score 7 out of 10
Vetted Review
Verified User
Incentivized
MDM for Contact and Customer with Integrations to Salesforce Online portal Snowflake etc. Deduping contacts and consolidation of accounts into Customer
  • Profile View
  • Relationships
  • APIs
  • Integrations
  • Observability
  • Service Tickets expertise
Working good for now - but needs major ramp up on Salesforce connector, Data loader for integration.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Reltio Connected Data Platform to manage our HCOs and HCPs for our Rare Disease business. The data is used to support Analytics, Incentive Compensation and other Commercial Operations.
  • Creating and Managing a Trusted Profile
  • Ease of Use for Maintaining Data
  • Ease of Administration and Implementation
  • Exporting data in a trusted reliable way for those not using connectors
  • Easier to implement RDM into the data models
  • More tools to manage the configurations
  • More nuanced match rules
Reltio Connected Data Platform is great if you have a lot of different data sources to integrate and manage, especially for Customers. The volume of data should be vast.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We manage different domains of data, for example, customer, product, affiliations.
  • Visualize data
  • High performance
  • Friendly UI
  • Reporting
  • Hierarchy management
Usability, high performance, multi-domain.
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