TrustRadius
https://media.trustradius.com/product-logos/6P/EO/7EZQTILJ210T.PNGReplyOne of the best cold emailing tools out there!2019-07-03T14:42:30.006ZReply.io is helping our team with our outbound demand gen campaigns across geographies.,Access to the team's campaigns
People Section to access lists
Easy transfer of profiles from one campaign to the other
Clean UI,Timely Campaign Scheduling
Live feed for opens, clicks
Gmail plug-in for follow-up tracking,9,Better delivery rates
Great CS team
Email Validation Features,OutreachRajat KumarGreat tools for contacting your prospects2019-08-01T18:44:47.895ZReply is mostly used by the sales team and customer support team for regular followups/ cold emails to our prospects. A major problem which Reply fixed was communication with cold/dead leads. With Reply we have set campaigns using which we can contact cold/dead leads and it has lead to increase in business by 5-7%,good customer support
user friendly UI
pricing of software is very reasonable in comparison to features which they provide,Website is slow to very slow at times
HTML is missing
Server shut downs, but customer support is helpful,9,increased our business by 7-8%
integration with email saves time
integration with CRM saves time,Wufoo, Freshsales, IntercomVerified UserA great alternative2019-05-24T03:01:14.334ZI used Reply to send sales email campaigns to prospects. Reply is an affordable and easy to use solution for smaller companies. I found it easy to use and simple to learn. Reply is an affordable alternative to Outreach. I like that Reply allows users to pay by the month. Other services charge per seat, per year. Reply is the perfect tool for small and upcoming companies.,While building campaigns, Reply shows you how likely it is that your content will receive a reply.
Reply has useful training material.
The insights are great. I can see when an email has been opened or clicked.,They could improve their security compliance.
Add more integrations.
Update the interface. It's a little uneasy to look at.,9,They lacked proper security certifications.
Saved time and effort on mass email campaigns.
Helped gain insights on our outbound business efforts.,Outreach,DiscoverOrgVerified UserReply.io - when you need to get into the Inbox (and not "Promotions")2018-05-23T21:41:14.794ZReply.io is a useful tool for following up with our inbound leads and it is mainly being used by our Sales/Business Development Department because most of the time, they are the ones who are following up leads. However, my marketing team uses Reply every once in a while as well and we find it convenient and easy to understand.,One of the best features: the emails are simple but they get into the inbox instead of going to "Promotions" or "Spam" or else. Mission accomplished!
It is very user-friendly and doesn't take much time to understand how everything works. It is very intuitive.
Reports are great - both visually and data-wise. You can see information and analytics for your own campaigns as well as the team performance.
We love templates and the ability to create a template for the team within minutes.,There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.,9,Reply.io has been a lot more effective than MailChimp in terms of the follow-ups for the email chains. We use them to contact the people who said they wanted to do business with us and MailChimp's emails usually went to Promotions on Gmail. With Reply.io, we overcame this problem and the open rate improved 30%.,SendGrid Marketing Email and MailChimpZee GimonEmail outreach for busy people2017-09-14T22:05:04.440ZI'm the sole user of Reply in our organization. I use Reply to reach out to new potential users for our technology. Generally, I use Reply to automate the process of sending an introductory email to learn more about the organization we're prospecting. I send out a few hundred emails to agencies each week to learn more about the services each agency provides to determine if they're a fit for our product. Reply saves me hours each week from having to actually manually send those emails.,Creation of the pipelines and followups.
Onboarding process, they do a good job of walking a user through initial set up and reaching out to ensure new users are comfortable.
A/B Testing
Gmail integration,Import functionality could use a little work.,10,We've been able to identify and set up interviews with tons of people through using Reply.,SalesLoft, SendGrid Marketing Email, HubSpot and MailChimp,PandaDoc, HubSpot CRM, BasecampDoc BoltonReply.io - Good value for money & an exciting product road map2017-04-11T19:31:48.734ZI currently do not have an internal solution for supporting my outbound email marketing needs so personally took it upon myself to purchase Reply.io. It assists me with creating email cadences, creating personalized outreach campaigns and streamlines the follow-up process by recommending certain events based on user actions.,Easily import data from a CSV
Allows you to insert and render images as part of the HTML code
Cadences can be duplicated and replicated on demand,I think overall ease of use needs to be addressed with a UX re-work.
I would like it to be easier to import custom fields. Right now I have to select and create custom fields with too much effort - would like it to auto recognise when my spreadsheet values are not mapped to existing values. Also would be handy to be able to create the custom fields prior to the import and match them in a similar way to Autopilot.,7,Visible increase in open rates
Allowed me to personalize at scale; albeit this is fully dependent on the efficacy of my templates and the usage of the platform. This being said there is a good bank of templates to use.,Outreach, SalesLoft, Yesware, KiteDesk and ToutApp,Yes,8,Yes,I was having some issues with importing images in the HTML templates prior to purchase and post purchase. Prior - my sales rep George was able to go above and beyond in helping me explore the ways in which I could solve this issue and this made me want to proceed with the company. Post sale - I had to run a few experiments to get it to work and was supported by the online team to get this done!Dailius Wilson
Unspecified
Reply
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
