RepuGen Reviews

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Score 10.0 out of 100

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August 13, 2020
Beth Worthy | TrustRadius Reviewer
Score 10 out of 10
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We use RepuGen to filter out any customers who are not fully satisfied with our services so that we can address their concerns before they post a negative review online. It also helps us get good reviews from clients who are satisfied. Without RepuGen we would not know which customers were not happy, so it helps us identify them any make things right with our client. It only sends clients who are happy to post a review online.
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
  • I cannot think of any cons.
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews.
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
Read Beth Worthy's full review

What is RepuGen?

RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction.

According to the vendor, RepuGen effortlessly increases a company’s online reviews through a fully integrated and automated patient outreach process. Users will be notified the moment a patient has a negative experience, so they can reach out to perform service recovery before a negative review is posted.

Practice managers get their own dashboard to monitor, manage and improve their patient experience. Also, administrators are provided the tools to oversee their efforts and ensure that each unhappy patient is contacted in a timely manner.

RepuGen Features

Has featurePatient Feedback Collection
Has featureNegative Review Protection
Has featurePatient Sentiment Analysis
Has featureOnline Reputation Monitoring
Has featureAutomated Text and Email Feature
Has featurePositive Review Acquisition
Has featureReviews Management and Reporting Tools

RepuGen Screenshots

RepuGen Video

Watch Healthcare Reputation and Review Management with RepuGen

RepuGen Competitors

ReviewTrackers, Grade.us, myPracticeReputation, HealthCare Success

RepuGen Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
1 Provider$129per provider/per month
2-5 Provider$99per provider/per month
6-9 Provider$79per provider/per month
10+ ProvidersContact for quote

RepuGen Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

RepuGen Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:United States of America, India, Canada
Supported Languages: English