RepuGen

RepuGen

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Score 10.0 out of 100
RepuGen

Overview

What is RepuGen?

RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee...

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Pricing

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6-9 Provider

$79

Cloud
per provider/per month

2-5 Provider

$99

Cloud
per provider/per month

1 Provider

$129

Cloud
per provider/per month

Entry-level set up fee?

  • $99 per providerOptional
For the latest information on pricing, visithttps://www.repugen.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is RepuGen?

RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction.

According to the vendor, RepuGen effortlessly increases a company’s online reviews through a fully integrated and automated patient outreach process. Users will be notified the moment a patient has a negative experience, so they can reach out to perform service recovery before a negative review is posted.

Practice managers get their own dashboard to monitor, manage and improve their patient experience. Also, administrators are provided the tools to oversee their efforts and ensure that each unhappy patient is contacted in a timely manner.

RepuGen Features

  • Supported: Patient Feedback Collection
  • Supported: Negative Review Protection
  • Supported: Patient Sentiment Analysis
  • Supported: Online Reputation Monitoring
  • Supported: Automated Text and Email Feature
  • Supported: Positive Review Acquisition
  • Supported: Reviews Management and Reporting Tools

RepuGen Screenshots

Screenshot of Receive instant feedback from your patientsScreenshot of Intercept Unhappy Patients Before they post reviews onlineScreenshot of Perform patient Service recovery and retain them as patientScreenshot of Access patient satisfaction reports and more from one intuitive dashboardScreenshot of Screenshot of Understand patient sentiment by provider or location

RepuGen Competitors

RepuGen Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States of America, India, Canada
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

 (1)

Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Beth Worthy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use RepuGen to filter out any customers who are not fully satisfied with our services so that we can address their concerns before they post a negative review online. It also helps us get good reviews from clients who are satisfied. Without RepuGen we would not know which customers were not happy, so it helps us identify them any make things right with our client. It only sends clients who are happy to post a review online.
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
  • I cannot think of any cons.
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews.
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
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