Name: ResDiary
Rating: 8 (2 reviews)
Author: ResDiary

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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ResDiary has been praised as a complete booking management solution by users, effectively taking bookings and holding credit card details. The software maximizes covers, saving time for its users. Yield management and added value promotions have also come in handy to help busy restaurants maximize their busiest times and boost quieter times. With ResDiary's channels delivering strong additional bookings, small but busy restaurants have managed to maximize the number of covers they can do every service.

The product has also been lauded for drastically reducing no-shows. Additionally, it has helped to promote special dinners and other dining experiences online, with guests receiving immediate responses to all reservations made. The incredible database created by ResDiary enables users to quickly market special events, while the new apps have been described as very cool. Some users have found that the system streamlines their processes related to the use of channels and promotion IDs.

Despite positive reviews, some users reported being disappointed with how their contract was terminated and would not recommend the product to others in their industry. Furthermore, some users regret buying the product as it has made their life more complicated and wasted their time. Nonetheless, ResDiary remains a valuable tool for those looking for a complete booking management solution that helps restaurants increase revenue while streamlining processes.

User-friendly: Reviewers appreciated that ResDiary was user-friendly and easy-to-use. Many found the software to be almost designed for customers to book a table themselves, making it very intuitive. The multiple views of ResDiary were also easy to switch between, allowing reviewers to customize their experience.

Great value: Reviewers praised ResDiary's pricing model and felt that it provided great value. They appreciated that it was a flat fee and not commission-based. Additionally, many noted that since its inception, the software has been committed to maximizing a restaurant's table yield.

Comprehensive functions: According to reviewers, ResDiary had comprehensive functions that made running a restaurant business much more manageable. The levels of functionality and settings meant they could customize it for almost any restaurant that accepts bookings or has a waiting list. Additionally, users appreciated features such as email marketing function which allowed them to brand their emails and reservation widgets with corporate identity while owning their database.

Difficult customization: Users have expressed frustration with ResDiary's customization tools, stating that they are not user-friendly and do not provide enough freedom to match the brand of their venue. Some users have struggled to make changes or adjustments, which has caused a negative impact on user experience.

Poor customer service: Reviewers have noted that customer service from ResDiary is lacking, particularly in terms of follow-up and support after the account is set up. This has left some customers feeling unsupported when issues arise or when assistance is needed.

Complicated software: Several reviewers have commented on the complexity of ResDiary's software, noting that it can be difficult to use and wasting time and energy. Additionally, while the team provides assistance with setup for non-tech savvy individuals, it still presents a challenge for some users.

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Restaurants, bars, clubs, and hotels can use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments.  The software delivers yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty.

Essentials

Plus

Quote-Based

The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.

Lightspeed Restaurant Plus

Lightspeed Restaurant Essentials

Lightspeed Restaurant Pro

Lightspeed Restaurant

ResDiary

Restaurant Management Software assists restaurant owners and managers with automation of administrative tasks, workforce management & scheduling, inventory tracking & control, orders, and payroll. More often than not, they include an integrated POS (or a tight integration with a point of sale system offered by a partner vendor).

Beyond these relatively straightforward functions a restaurant management platform might distinguish itself by providing advanced and interpretable analytics and revenue tracking, an attractive and functional mobile app, and support for ecommerce with online orders and delivery support and tracking.

Restaurant Management

Demo: Booking tools

What is ResDiary

Need a simple and low cost restaurant reservation system? 
ResDiary's  table management tools help you reduce costs, turn more tables, optimize staff rostering, and let you know exactly what is going on on your floor.

book a demo and let your venu flourish.
AU demo: https://bit.ly/3wWPf5m
NZ demo: https://bit.ly/2TG6R7n

MORE FROM RESDIARY: 
Website AU: sales.resdiary.com/australia
Website NZ: sales.resdiary.com/new-zealand
Dish Cult: www.dishcult.com
Facebook: www.facebook.com/resdiaryAusNZ
LinkedIn AU: www.linkedin.com/showcase/72673498
LinkedIn NZ: www.linkedin.com/showcase/73004980
Release newsletter: https://sales.resdiary.com/receive-our-releases/
Still haven’t subscribed to ResDiary on YouTube? 
https://www.youtube.com/user/ResDiary 

ABOUT RESDIARY 
ResDiary is a table and event booking system, built to enable hospitality operators to deliver exceptional customer moments.
 
The system’s unrivalled table and booking channel management tools allow thousands of hotel, restaurant, and venue operators across the globe to control their reservations daily. 

Innovative integrations with EPOS, PMS, data analytics, and marketing softwares put ResDiary at the heart of every operation, helping businesses and their staff to thrive.

What is ResDiary?

Demo: Promotions

ResDiary Manager App Demo

Need a simple and low cost restaurant reservation system? ResDiary’s table management tools help you reduce costs, turn more tables, and let you know exactly what is going on on your floor. 

Book your demo today at:
https://sales.resdiary.com/australia/resdiary-book-a-demo/

MORE FROM RESDIARY: 
Website AU: sales.resdiary.com/australia
Website NZ: sales.resdiary.com/new-zealand
Dish Cult: www.dishcult.com
Facebook: www.facebook.com/resdiaryAusNZ
LinkedIn AU: www.linkedin.com/showcase/72673498
LinkedIn NZ: www.linkedin.com/showcase/73004980
Release newsletter: https://sales.resdiary.com/receive-our-releases/
Still haven’t subscribed to ResDiary on YouTube? 
https://www.youtube.com/user/ResDiary 

ABOUT RESDIARY 
ResDiary is a table and event booking system, built to enable hospitality operators to deliver exceptional customer moments.
 
The system’s unrivalled table and booking channel management tools allow thousands of hotel, restaurant, and venue operators across the globe to control their reservations daily. 

Innovative integrations with EPOS, PMS, data analytics, and marketing softwares put ResDiary at the heart of every operation, helping businesses and their staff to thrive.

ResDiary: Hospitality's go to table management software

Demo: Marketing tools

Demo: Table management

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