Great Review Platform
Our marketing team, specifically one to two members, is using ResellerRatings to collect website reviews. Our Customer Service Department …
ResellerRatings
ResellerRatings
Overview
Recent Reviews
Video Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of ResellerRatings, and make your voice heard!
Pricing
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What is ResellerRatings?
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
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Product Demos
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Product Details
What is ResellerRatings?
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying.
ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are owned and supported by Verint since the company's late 2018 acquisition of ForeSee.
ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are owned and supported by Verint since the company's late 2018 acquisition of ForeSee.
ResellerRatings Features
- Supported: Brand/Merchant Reviews
- Supported: Product Reviews
- Supported: Q&A
- Supported: Visual Marketing
ResellerRatings Video
ResellerRatings In Under Two Minutes
ResellerRatings Competitors
ResellerRatings Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Reviewers rate Support Rating highest, with a score of 9.4.
The most common users of ResellerRatings are from Small Businesses (1-50 employees) and the Retail industry.
Comparisons
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Reviews and Ratings
(8)
Reviews
(1-5 of 5)- Popular Filters
Companies can't remove reviews or game the system. Here's why
August 20, 2020
Great Review Platform
- Manually sending out review requests.
- Easy implementation.
- Responsive support team.
- More in-depth reporting.
- Easier way to respond to reviews, without opening a case.
August 08, 2020
The best review platform for the price
- Easy to use.
- Great customer service.
- Multiple integrations with popular platforms.
- Wish it was cheaper.
- Ability to connect to other review platforms.
- ResellerRatings has the EASIEST interface for reviewing issues and their statuses
- You can reply publicly or privately to reviews, most other platforms only offer public replies
- Customers have an easy-to-find section to input their order number
- Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
- Private/Public Replies should allow URLS to be clickable for ease-of-access.
- The "Reports" feature could be explained in more depth.
- Ease of use when it comes to managing the platform
- ResellerRatings has an identifiable name, and consumers are keener to leave reviews on the site as its a recognizable name.
- Pretty easy to send review requests from people that purchase directly through us using ResellerRatings.
- Lack of features really hampers the platform and they are behind other companies.
- ResellerRatings doesn't allow us to import reviews from other platforms.
- Very little customization
- Reseller Ratings provides easy to use widgets that can be embedded on our websites that show our aggregate rating and can also display a specific number of full reviews.
- Reseller Ratings is a partner that integrates its review data with Google and easily allows us to incorporate star ratings with our Google paid search ads
- Reseller Ratings also provides a simple to use and integrate review collection tool that can be implemented through tag management tools and doesn't require much (or any!) IT support
- The Reseller Ratings business page that shows all of the reviews a business has received is a bit barebones and isn't the prettiest. It could be improved.
- The widgets that are provided for embedding reviews on your website are serviceable, but they could be more configurable and/or have alternate display options.
- The reporting interface is a bit confusing and it isn't the easiest to configure the reports you want to receive. I think the reporting is good, but the interface and help leaves a bit to be desired.