Name: Resident
Author: Resident

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Development

Business Intelligence (BI)

Collaboration

Diagramming

Project Portfolio Management

Supply Chain Management

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Data Privacy Management

Database Load Balancing

Ethernet Switches

File Sync and Share

Fraud Detection

Integration Platform as a Service (iPaaS)

License Management

Log Management

Managed IT Service

Network Performance Monitoring

Network Troubleshooting

NoSQL Databases

Packet Analyzer

Password Management System

Remote Support

SOA Governance

Single Sign-On

Smart Contracts

Solid State Drives

Threat Hunting

Threat Intelligence

Virtual Private Cloud (VPC)

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Collaboration

Customer Success

Digital Content Creation

Digital Signage

Email Marketing

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Sales

Construction Management

Equipment Rental

Homeowner's Association (HOA) Management

InsurTech

Insurance Suites

Investment Portfolio Management

Tax Practice Management

Vertical-Specific

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Priority Matrix

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Azurepath

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Aras PLM

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Resident is a cloud-based block management software developed by Resident Property Software Ltd. According to the vendor, the software is designed to streamline operations and improve efficiency for small to large block management companies. It aims to provide a single view for all block management needs. The software is targeted at block managers, property managers, property management companies, estate agents, and property developers.

## Key Features

**Block Management Software**: Resident is a cloud-based software that the vendor claims is specifically designed for block management, offering a solution for various block management needs.

**Service Charge Accounting Software**: According to the vendor, Resident allows users to input the annual budget and generate service charge demands. The software also supports bank transaction import and reconciliation, along with a comprehensive suite of financial reports. It includes features for supplier payment management and leaseholder service charge receipt recording.

**Works Orders & Section 20s**: Resident offers a CSV import function for data input, allowing users to log general repairs and maintenance with warning alerts. The software enables the generation of works orders and direct email communication with contractors. It also provides the option to set calendar email reminders for important tasks.

**Leaseholder Portals**: Resident provides a secure portal for leaseholders to access service charge statements and budgets. The vendor states that the software includes a messaging area for leaseholders to report maintenance issues, promoting transparency in property management.

**Company Secretary**: According to the vendor, Resident offers integration with Companies House for Confirmation Statements and Accounts Reminder Dates. The software generates Share & Membership Certificates and maintains an online record of the Share Register.

**Customizable**: Resident provides agency, leaseholder, and director dashboards that can be customized to fit specific needs. Users can also customize service charge demands, works orders, and letters. The software includes features for arrears process management and a resource center with guidance, templates, and checklists.

**Secure Cloud Access**: Resident is hosted with Microsoft Azure, ensuring secure access from anywhere, on any device. The software supports multiple logins for staff and leaseholders with controlled access levels. According to the vendor, it retains a full overview of financial data and provides control over sensitive details.

**Maintenance Ticketing**: Resident allows users to record, organize, and manage maintenance queries in one place. The software supports file attachments and reminders for workflows, aiming to improve communication and efficiency in handling queries.

Essentials

Premier

Rocket Matter

Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

Professional

Accelerator

Contactually CRM (discontinued)

Resident

Real Estate

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Overview

What is Resident?