Name: Ressolve
Author: Ressolve

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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Document Locator

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Ressolve is an artificial intelligence tool designed for medium and large businesses that aim to gain insights from customer and employee conversations. According to the vendor, the tool is specifically tailored for industries such as call centers and BPO, banking and financial services, telecommunications, healthcare, and others that rely on conversation analysis for improvement.

**Automatic Sample Extractor**: According to the vendor, Ressolve automatically extracts conversation samples for analysis, reducing manual effort and saving time in the analysis process.

**Specialized in Latin American Spanish**: The vendor claims that Ressolve has the ability to analyze conversations in Latin American Spanish, including slang and idioms, to provide accurate insights by understanding the nuances of the language.

**Industry-Specific Algorithms**: Ressolve utilizes algorithms trained specifically for different industries, as stated by the vendor. This ensures that the analysis is tailored to the specific needs and challenges of each industry.

**Quarterly Insights Sharing**: The vendor claims that Ressolve provides clients with quarterly sharing of insights and findings, keeping them informed about the trends and patterns identified in the conversations.

**Monthly Model Training**: According to the vendor, Ressolve offers monthly model training at no additional cost to continuously update and optimize the models for better performance.

**Lower Implementation Costs**: The vendor states that Ressolve provides a lower implementation cost compared to other solutions, offering cost-effective options for businesses of all sizes.

**Package-based Analysis**: Ressolve offers packages for analyzing a specific number of minutes per month, allowing businesses to choose a package that suits their needs and budget, according to the vendor.

**Flexible and Agile Integrations**: The vendor claims that Ressolve features an open architecture that allows for flexible and agile integrations with other systems, enabling seamless integration with existing tools and platforms.

**Audio Quality Measurement**: According to the vendor, Ressolve measures the quality of audio recordings, helping identify any issues or improvements needed in the audio recordings.

**Included Storage**: Ressolve includes storage for conversations and data, eliminating the need for separate storage solutions, as stated by the vendor.

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Voice Recognition

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Ressolve

Overview

What is Ressolve?