TrustRadius
Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.https://media.trustradius.com/product-logos/Do/EG/0FZ0RMQ7236J.pngRetail Pro InternationalGood for small retail businesses. Run away if you are a mid-sized company.2019-05-25T19:33:47.775ZIt is being used at all of our store locations across the nation and at the home office (including the accounting department, inventory & planning department, IT department, etc.). It is the POS system we use.,The capability of interface customization.
Good for small retailers.,Always crashes. Runs very slow. Part of this is because it does not fit the size of our company anymore.
Lack of capability to integrate with accounting software. We have to use Access tool to pull sales journal data from Retail Pro, then import to our accounting software.
The interface looks very out of date.,5,It decreased the home office's efficiency because it runs too slow and always crashes.
At the store level, it causes cash over short/duplicate charge issues when it crashes.
For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.,Verified UserRetail Pro is more than a POS, It gives wings to retailers.2017-11-02T18:43:03.815ZAs a retail IT consultant i worked on various retail point of sale solution, none of the solutions has as rich functionality as Retail Pro. I am able to manage POS, Purchase, Transfers, Customer Locality, Customer Relationship, Employees, Promotion and auto replenishment from this single solution.
Retail Pro helped me implement mobile POS, with solution called Retail Pro PRISM. Hosted in our in-house server we are able to achieve high performance with minimal investment. This solution helps us track inventory real time also it is very simple to roll out promotions to all out stores.
Finally this solution is so easy to customize, this helps us implement a few functionalities that are very specific to our business processes.
Even though we are facing issues in handling Serial Numbers and some other part. We are happy with the overall performance of the system and the network of support provided by Retail Pro.,Stable and reliable (we never faced any issue with the data).
Handling promotions is easy.
Easy reports.
Retail Pro's support network is strong. We get support in all the regions.,Serial number tracking and reporting.
Serial/Batch based selling price.
Online reports.,8,I dont have any specific report on ROI, but we are able to raise from 8% growth year on year to 14%. Retail pro helped us manage our 50+ locations efficiently with minimum resources.,ls retail and SAP Business One,120,12,Sales with promotion and customer loyalty.
Purchase automation.
Interface to ERP and E commerce solution.,We sell items in the same price that we buy with the help of serial number based price plugin.
Automated replenishment help order right product at right time.
Dynamic reporting module helps users design report they need.
Digital or E Receipts to customers.
Built in customer loyalty help us keep customer engaged.,Planning to use Retail Pro SAP Link.
Planning to use Up-selling and cross selling module.,10,No,10,Yes,Due to some issue, data in our server was corrupted and all our 55 stores started facing issues. We thought it would take at least 24 hours to fix this issue. Our server was up in less than two hours with the help of Retailwins, a Retail Pro partner in India.Chandrakumar Subramani
Unspecified
Retail Pro
3 Ratings
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