Retail Pro Reviews

5 Ratings
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Score 6.1 out of 100

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Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
May 25, 2019

Good for small retail businesses. Run away if you are a mid-sized company.

Score 5 out of 10
Vetted Review
Verified User
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It is being used at all of our store locations across the nation and at the home office (including the accounting department, inventory & planning department, IT department, etc.). It is the POS system we use.
  • The capability of interface customization.
  • Good for small retailers.
  • Always crashes. Runs very slow. Part of this is because it does not fit the size of our company anymore.
  • Lack of capability to integrate with accounting software. We have to use Access tool to pull sales journal data from Retail Pro, then import to our accounting software.
  • The interface looks very out of date.
It will suit simple small size businesses like mom and pop shops. For a mid-sized retail company with more than 100 stores, it runs way too slow and lacks a lot of functions.
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Chandrakumar Subramani | TrustRadius Reviewer
November 02, 2017

Retail Pro is more than a POS, It gives wings to retailers.

Score 8 out of 10
Vetted Review
Verified User
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As a retail IT consultant i worked on various retail point of sale solution, none of the solutions has as rich functionality as Retail Pro. I am able to manage POS, Purchase, Transfers, Customer Locality, Customer Relationship, Employees, Promotion and auto replenishment from this single solution.

Retail Pro helped me implement mobile POS, with solution called Retail Pro PRISM. Hosted in our in-house server we are able to achieve high performance with minimal investment. This solution helps us track inventory real time also it is very simple to roll out promotions to all out stores.

Finally this solution is so easy to customize, this helps us implement a few functionalities that are very specific to our business processes.

Even though we are facing issues in handling Serial Numbers and some other part. We are happy with the overall performance of the system and the network of support provided by Retail Pro.


  • Stable and reliable (we never faced any issue with the data).
  • Handling promotions is easy.
  • Easy reports.
  • Retail Pro's support network is strong. We get support in all the regions.
  • Serial number tracking and reporting.
  • Serial/Batch based selling price.
  • Online reports.
Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.
Read Chandrakumar Subramani's full review

About Retail Pro

Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.
Categories:  Retail Management

Retail Pro Technical Details

Operating Systems: Unspecified
Mobile Application:No