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Retreaver

Retreaver

Overview

What is Retreaver?

Retreaver is a call tracking solution that integrates into existing marketing automation platforms such as Oracle and Salesforce driven by powerful analytics and integrated security.

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Recent Reviews

TrustRadius Insights

Retreaver has proven to be a game-changer for users, offering a wide range of benefits and addressing various business challenges. …
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Retreaver is great

10 out of 10
May 28, 2021
Incentivized
[Retreaver] is being used across the entire organization. We have sales agents using it, team managers using it, company officers using …
Continue reading
Read all reviews
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Pricing

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What is Retreaver?

Retreaver is a call tracking solution that integrates into existing marketing automation platforms such as Oracle and Salesforce driven by powerful analytics and integrated security.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://retreaver.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Retreaver?

Retreaver helps marketers better understand their customer journey. The cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to the appropriate person, or department. Users can leverage data from popular marketing solutions such as HubSpot, Eloqua and Instapage to deliver personalized experiences and increase conversion rates. This data helps identify which campaigns drive the most revenue, increase customer satisfaction and promote higher conversions.

Retreaver offers the ability to create your own call data properties based off custom tags. Anything you can imagine could be created into a custom tag. Tags become associated with a number or client giving you more control over your campaigns and analytics.

Retreaver supports a growing variety of third party integrated platforms and allows full access to its API, allowing you to integrate its features into your own pages and enabling very powerful tools for savvy agencies looking to get the most out of their sales efforts.

The company requires no contracts or forced monthly obligations and says they offer highly competitive pricing models for clients.

The vendor says key differentiators include:
  1. Allows full access to our API without monthly paywalls
  2. Provides unique and powerful platform customizability
  3. Expands your network and connect you with other agencies
  4. Offers competitive pricing models with no contracts
  5. Extends a quick and reliable support team

Retreaver Features

  • Supported: Customizable & Trackable tags connected to a call or number
  • Supported: Landing Page Integration for Dynamic Number Replacement and real-time form data sharing
  • Supported: Sophisticated online platform with several reporting and analytic tools

Retreaver Screenshots

Screenshot of Retreaver DashboardScreenshot of Call Log displays all the information related to a call, from attached tags to the routing processScreenshot of Real-Time form data capturingScreenshot of Retreaver | Tag, Track, Route

Retreaver Videos

Retreaver helps companies provide excellent customer experience through innovative software technology. Our customer tagging capabilities across multiple channels allow companies to track the customer journey, issue dynamic phone numbers based on customer values or for marketi...
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What’s special about Retreaver is that we don’t just give you numbers – we give you people. Companies can see details about each caller, like where they live, how old they are, and how much they’re worth as a customer. You can also track if they were converted to a sale or not...
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Retreaver Integrations

Retreaver Competitors

Retreaver Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Retreaver Customer Size Distribution

Consumers15%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Retreaver has proven to be a game-changer for users, offering a wide range of benefits and addressing various business challenges. Customers appreciate the platform's ability to track and optimize call routing, resulting in improved conversion rates and EPC. With Retreaver, users can create deep and granular setups for individual campaigns and client needs, allowing for efficient call routing that maximizes performance. The platform also excels in managing the entire life of a call, offering valuable insights for troubleshooting and improvement. Users have found immense value in Retreaver's tagging features, which solve issues with automated reporting by enabling them to export and cut data as desired. Additionally, Retreaver's ability to handle complex routing decisions instantaneously and efficiently boosts productivity for users. It effectively routes and tracks thousands of calls per day, making it an essential tool for high-volume call management. Users rely on Retreaver's pre-ping feature to check advisor availability before sending calls to buyers, ensuring better customer experience. Furthermore, Retreaver provides full control over call traffic, enabling users to place calls based on specific details such as buyer, campaign, and publisher. The platform is also highly regarded for its live transfer call tracking capabilities, including tracking agent availability and other key performance indicators. Retreaver's integration with ad trackers and its ability to collect URL parameters have been particularly valuable for tracking traffic sources and target sites. Moreover, Retreaver's robust reporting capabilities offer both high-level stats and detailed call information for effective troubleshooting and optimization. The platform's unique campaign IDs allow for effective tracking and optimization strategies. With Retreaver, users can distribute calls accurately to the right agents while easily monitoring call handling time and performance metrics. Many users are impressed by the cost savings facilitated by Retreaver's implementation, as well as the subsequent increase in sales performance and CPA optimization. Posting data to clients has become a simplified process with real-time verification and consistency, thanks to Retreaver. Users appreciate being able to manage everything in one place without requiring the involvement of a developer. Retreaver's customer support team is responsive and knowledgeable, providing quick assistance when needed. The platform has become an essential asset for users, allowing them to easily track campaigns, improve customer understanding, and streamline call tracking processes. Retreaver offers a cost-effective solution with excellent customer support, making it highly recommended by satisfied users. The platform's versatility and ability to integrate with various tracking platforms have made it a valuable tool for marketing efforts. Retreaver's versatility extends to its integration capabilities, as users attest to its seamless integration with other systems. This makes call delivery to specific agents more effective and efficient. In addition, Retreaver has been commended for its ability to simplify complex delivery requirements from clients, as well as integrate with other systems seamlessly. Users have found that Retreaver solves scaling issues, allowing for a significant increase in daily call volume without compromising performance. The platform's user-friendly interface enables users to manage everything in one place and perform tasks quickly, eliminating the need for a developer. The integration with ad trackers and the ability to collect URL parameters have been invaluable for tracking traffic sources and target sites, providing users with comprehensive insights into their marketing efforts. Overall, users have had a great experience with Retreaver, finding it easy to use and cost-effective. The support team at Retreaver is responsive and knowledgeable, providing quick assistance when needed. With its comprehensive features and reliable performance, Retreaver has become an essential tool for users across different organizations, helping them solve business problems related to call quality and call distribution while improving overall efficiency and profitability.

Great Call Tracking and Routing: Users have found Retreaver to be a great tool for call tracking and routing, with many features that cater to individual marketers, agencies, and large businesses. Some users felt this way.

Advanced Marketing Automation: Users believe that Retreaver is not just a call-tracking tool but also an advanced marketing automation platform for efficient and successful marketing campaigns. Some users stated this.

Industry-Leading Call Routing and Tracking: Users describe Retreaver as the industry leader in Call Routing and Call Tracking software, praising its high power and ability to create granular, custom call routing campaigns. Some users mentioned this.

Less Intuitive User Interface: Some users have found the user interface to be less intuitive, particularly for new users. This has made it challenging for them to complete tasks quickly and efficiently.

Limited Reporting and Filtering Options: Several users mentioned that the reporting and filtering options are clunky and restrictive. They felt that certain settings, such as IVR and lead data storage, were also limited in functionality.

Need for More User-Friendly Features: Users expressed a desire for the platform to be more user-friendly, especially when it comes to integrating with third-party tools. Additionally, they found setting up filters to be tricky and counter-intuitive. However, they appreciated the support team's availability in guiding them through these processes.

Users have consistently praised Retreaver for its exceptional support and functionality, with many stating that it surpasses competitors in these areas. They recommend reaching out to the Retreaver team, as they are highly regarded and a pleasure to work with. Additionally, users have found Retreaver to be easily implementable, making it a great choice for businesses looking for a seamless software solution. Many reviewers highly recommend trying out Retreaver, assuring that you will not be disappointed with its performance.

Reviews

(1-1 of 1)
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May 28, 2021

Retreaver is great

Score 10 out of 10
Vetted Review
Verified User
Incentivized
[Retreaver] is being used across the entire organization. We have sales agents using it, team managers using it, company officers using it, and marketing using it. It helps address business problems like the quality of the calls we are sending to different buyers.
  • Tracking
  • Reporting
  • Customer support
  • N/A
The customer service [with Retreaver] is very personal and helpful. They also work with you to beat out competitor pricing.
  • Communication
  • Ease of setup
  • Reduced cost
  • Increased efficiency
Better support and easier to use.
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