Name: REVE Chat
Price: 12 USD
Rating: 10 (1 reviews)
Author: REVE Systems

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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User-friendly interface: Many users have found the interface and operating system of the live chat software to be user-friendly, making it easy to navigate and use. This has been mentioned by multiple reviewers, indicating that a significant number of users appreciate this aspect of the software.

Consolidated chat window/tab: The feature that allows all chats to be consolidated in one window or tab has been highly appreciated by users. This eliminates the need to have multiple chat windows open, providing convenience and streamlining their chat experience. Several reviewers have mentioned this as a positive aspect of the software.

File/attachment sending capability: Users liked the ability to send files and attachments through the live chat, comparing it to an express email or chat app. This feature has been highlighted by several reviewers, indicating that it is valued by a considerable number of users for its convenience and efficiency.

REVE Chat has proven to be an effective solution for increasing conversions and enhancing customer satisfaction. Users have found that by utilizing live chat, voice chat, video chat, Facebook messaging, and Viber messaging services, they are able to connect with potential opportunities in real-time. The WordPress live chat addon allows users to easily add live chat functionality to every page of their website, respond to chats through the control panel or mobile applications, and provide quick and efficient communication with website visitors.

Implementing REVE Chat enables businesses to directly communicate with customers, leading to faster problem-solving and adaptation to the software. Users have successfully resolved customer queries and provided exceptional support using REVE Chat, resulting in increased customer satisfaction and business growth. The software's customizable features, such as geo-location, quick reply, instant chat, and data capturing, enhance customer engagement and facilitate personalized support.

While some users have mentioned the need for improvements in design and integration with platforms like Zendesk, they appreciate the software's ease of use and customization options. The user-friendly dashboard allows users to track visitors in real-time and monitor their activities on different pages, contributing to significant sales growth and improved customer service on websites. The clean and efficient user interface of REVE Chat enhances multitasking capabilities for agents handling multiple chats simultaneously.

With its easy integration process, customizable features, and detailed analysis functionalities, REVE Chat offers a comprehensive package for chat assistance on business websites. It is reasonably priced and backed by excellent customer support, making it a suitable platform for AI chatbot support and omni-channel communication. Users have also found value in building chatbots without any coding knowledge using REVE Chat's user-friendly interface, making it a valuable tool for managing various chat accounts effectively.

Standard

Advanced

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Fin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

Fin with your current helpdesk

Fin with Intercom’s Helpdesk

Copilot add-on

Proactive Support Plus add-on

The Early Stage program

Fin by Intercom

REVE Chat

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Co-browsing Software - How co-browsing works?

Likelihood to Recommend

REVE Systems started is a Telecommunication &amp; Software Solution provider, with a wide assortment of products, ranging from backbone infrastructure to peripheral products, including middleware. The company today holds a leadership position in Mobile VoIP, SIP Softswitch, VoIP Billing, Customer Engagement Software, WebRTC, Enterprise Communication, e-Governance and Mobile OTT.

REVE Systems

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

Customericare Live Chat

ICE Chat

Client Chat Live

Typeform

Ngage Live Chat

Typeform Chat, obsolete

REVE Chat 2022-11-24 03:50:15

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Social media channels

Video calling

Free trial

Mobile app

Social media

Media channels

Voice call

Video chat

Live chat

Support team

Online sales

Customer satisfaction

Customer feedback

Chat feature

Home

Live Chat Software

REVE chat is great platform for AI chatbot support. I use it in my office for omni channel support. I use it to manage the WhatsApp, Telegram, Viber and Messenger account chats. Bot building for live chats has never been easy before using REVE Chat. I didn't even require coding knowledge to build chatbot.

REVE Chat

Overview

What is REVE Chat?