TrustRadius Insights
REVE Chat has proven to be an effective solution for increasing conversions and enhancing customer satisfaction. Users have found that by …
Starting at $12 per license per month
View PricingOverview
What is REVE Chat?
REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat,…
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Pricing
Standard
$12
Cloud
per license per month
Advanced
$20
Cloud
per license per month
Entry-level set up fee?
- $12 per license per monthOptional
For the latest information on pricing, visithttps://www.revechat.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Co-browsing Software - How co-browsing works?
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is REVE Chat?
REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.
REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels
REVE Chat Features
- Supported: Voice/Video Chat
- Supported: Proactive Chat
- Supported: Facebook Messaging
- Supported: Viber Messaging
- Supported: Department Management
- Supported: Auto Trigger
- Supported: Screen Sharing
- Supported: Visitor Analytics
- Supported: Mobile SDK
- Supported: Queuing
- Supported: Agent Ratings
- Supported: Email Forwarding
- Supported: Visitor/ IP Banning
- Supported: Chat Monitoring
REVE Chat Screenshots
REVE Chat Integrations
- WordPress
- Shopify
- Joomla!
- WooCommerce
- OpenCart
- Adobe Commerce (Magento Commerce)
- Drupal
- PrestaShop
- Wix
- Square Online
- Rakuten Viber
- MODX
- Plesk
- WHMCS
- ZenCart
- XCart
- OSCommerce
- CS Cart
- Abante Cart
REVE Chat Competitors
REVE Chat Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Android |
| Supported Languages | English, Arabic, Chinese Simplified, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
REVE Chat has proven to be an effective solution for increasing conversions and enhancing customer satisfaction. Users have found that by utilizing live chat, voice chat, video chat, Facebook messaging, and Viber messaging services, they are able to connect with potential opportunities in real-time. The WordPress live chat addon allows users to easily add live chat functionality to every page of their website, respond to chats through the control panel or mobile applications, and provide quick and efficient communication with website visitors.
Implementing REVE Chat enables businesses to directly communicate with customers, leading to faster problem-solving and adaptation to the software. Users have successfully resolved customer queries and provided exceptional support using REVE Chat, resulting in increased customer satisfaction and business growth. The software's customizable features, such as geo-location, quick reply, instant chat, and data capturing, enhance customer engagement and facilitate personalized support.
While some users have mentioned the need for improvements in design and integration with platforms like Zendesk, they appreciate the software's ease of use and customization options. The user-friendly dashboard allows users to track visitors in real-time and monitor their activities on different pages, contributing to significant sales growth and improved customer service on websites. The clean and efficient user interface of REVE Chat enhances multitasking capabilities for agents handling multiple chats simultaneously.
With its easy integration process, customizable features, and detailed analysis functionalities, REVE Chat offers a comprehensive package for chat assistance on business websites. It is reasonably priced and backed by excellent customer support, making it a suitable platform for AI chatbot support and omni-channel communication. Users have also found value in building chatbots without any coding knowledge using REVE Chat's user-friendly interface, making it a valuable tool for managing various chat accounts effectively.
Reviews
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December 08, 2022
REVE Chat is the best Livechat platform
Score 10 out of 10
Vetted Review
Verified User
REVE chat is great platform for AI chatbot support. I use it in my office for omni channel support. I use it to manage the WhatsApp, Telegram, Viber and Messenger account chats. Bot building for live chats has never been easy before using REVE Chat. I didn't even require coding knowledge to build chatbot.
- FAQ Builder is the best feature. It helped me in replying to common customer queries.
- If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
- Support of omni channel is the best. I am able to dandle different social media accounts at one platform.
- There's nothing that can be improved in my opinion.
- Every feature works well in REVE Chat and works without any difficulty.
- It's user interface is easy to use.
- The chatbot support
- Omni channel support
- Customisation options
- My productivity at my office has increased after using REVE chat.
- My overall experience with REVE Chat is positive.
- REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work.
One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform.