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Revel Systems

Revel Systems

Overview

What is Revel Systems?

Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and…

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Learn from top reviewers

Revel Review 2024

Rating: 9 out of 10
May 1, 2024
IncentivizedVetted ReviewVerified User
Revel is our point of sale system and is our prime tool for connecting with our customers.
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Verified user
Manager
Revel Systems10 years of experience

REVEL-utionary POS System

Rating: 10 out of 10
September 6, 2021
IncentivizedVetted ReviewVerified User
Revel is our POS system for our three retail locations. We have two corporate stores and one franchise location that we are able to monitor, through one URL, from anywhere. Wi...
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Jean Iennaco
Director - Corporate
Director of Operations
Over The Top Cake Supplies
Revel Systems5 years of experience

Revel Systems Review from an Opera Company Perspective

Rating: 9 out of 10
May 21, 2020
IncentivizedVetted ReviewVerified User
Revel Systems was used across multiple departments at our Performing Arts organization, including restaurants, concessions bars, and opera shop. The senior managers wanted a u...
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Leslie MacLean
Manager - Other
Facilities Coordinator
Lyric Opera of Chicago
Revel Systems4 years of experience

REVEL in it! :-)

Rating: 6 out of 10
January 31, 2019
IncentivizedVetted ReviewVerified User
Our company is a 7 restaurant food hall. Essentially, a food court that is 7 separate restaurants that are ran individually but made to function as one. Revel is used as our P...
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NAKIA EPLEY
Former Employee - Finance and Accounting
Lead FOH
Ascend Hospitality Group
Revel Systems1 year of experience

Robust, dependable, and awesome!

Rating: 9 out of 10
January 29, 2019
IncentivizedVetted ReviewVerified User
Let's be clear, all POS systems are will do nothing for you until you put in the effort to build your menu. Half ass the setup, get half ass results period. This software is f...
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Philip Gomez
General Manager - Other
President/Owner
Patty's Cakes and Desserts
Revel Systems4 years of experience
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Pricing

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POS software cost

$99

Cloud
*per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Revel Systems Grocery Demo

YouTube

Revel Systems Retail Demo

YouTube

Revel Systems Deli Demo

YouTube

Revel Systems Pizza Demo

YouTube

Revel Systems Restaurant Demo

YouTube

Revel Systems Kiosk Demo

YouTube
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Product Details

What is Revel Systems?

Revel Systems Video

Revel Systems is the leading cloud-based point of sale (POS) solution. Take a closer look at how Revel Systems powers the ambitions of thousands of restaurant and retail locations today.

Revel Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationiPad
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 6)

Revel Review 2024

Rating: 9 out of 10
Incentivized
May 01, 2024
Verified User
Manager in Other
Retail Company, 51-200 employees
Vetted Review
Verified User
Revel Systems
10 years of experience
Pros
  • Quick checkout for customers
  • Customer data information
  • Great reporting
Cons
  • More flexible use of discounts and coupons
  • More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
  • Updates do not always function properly

REVEL-utionary POS System

Rating: 10 out of 10
Incentivized
September 06, 2021
JI
Jean Iennaco
Director of Operations
Over The Top Cake Supplies (Retail, 1-10 employees)
Vetted Review
Verified User
Revel Systems
5 years of experience
Pros
  • Revel Systems is a very simple POS to operate for our employees
  • They are constantly improving and updating
  • Revel has integrated with COMO
  • Reporting is very straight forward and easy to use
Cons
  • It can be difficult to track a particular item sold to a particular customer
  • Some updates require a call to customer service to complete the process

Revel Systems Review from an Opera Company Perspective

Rating: 9 out of 10
Incentivized
May 21, 2020
LM
Leslie MacLean
Facilities Coordinator
Lyric Opera of Chicago (Performing Arts, 51-200 employees)
Vetted Review
Verified User
Revel Systems
4 years of experience
View profile
Pros
  • In-depth reporting for sales and inventory tracking
  • Intuitive and easy-to-use UI
  • Helpful support from Revel with the Enterprise system
  • Fairly easy to create APIs to other systems
Cons
  • We experienced multiple system failures when first implementing Revel.
  • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
  • Some reporting limitations that our finance department needed

REVEL in it! :-)

Rating: 6 out of 10
Incentivized
January 31, 2019
NE
NAKIA EPLEY
Lead FOH
Ascend Hospitality Group (Restaurants, 51-200 employees)
Vetted Review
Verified User
Revel Systems
1 year of experience
View profile
Pros
  • I think that the ability to completely customize and make separate access for each employee is a great feature. It has the time clock features that tracks each employees punches, and allows me to set each of my staff with a pin code that has individual privilege access as well.
  • The integration from Revel to Ctuit (which is our accounting/inventory software) is great. Revel items are linked to a created "recipe" (Food & Drinks) and then that creates food & alcohol costs for the company. Revel has features that let us run food cost reports based on location, and keeps pretty accurate track of our inventory.
Cons
  • This is not a product for very high volume, multiple location companies. The system gets too overloaded, and then credit cards aren't processing, and the entire program will freeze or crash.
  • Often has a problem with not capturing payments when a customer pays for their food. It stores in the "offline payments" section, but when we go in to process them, it kicks them out.
  • Network connectivity clogs up when in a high volume use time period. Does not like being run off of a WiFi connection. ALWAYS hard wire this product if at all possible.
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