Overview
What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with…
The CRM and Marketing Automation Platform with Advanced Marketing Functions
Good tool to contact new clients!
The manual, cumbersome workflow outweighs any value it might actually add
RingDNA, does it Ring a bell?
RingDNA allows us to maximise people & technology across our complete marketing, sales, service experience
RingDNA Addresses All Call Center Needs
RingDNA Review
It has been possible to improve the quality of service with customers.
RingDNA is a worthy tool to have for all sales oriented companies.
RingDNA is a great way to add productivity to your sales org.
Must Have for SalesForce
RingDNA accelerates your Sales Team's success!
Awesome Salesforce Telephony Solution
Popular Features
- Dialer-CRM integration (13)8.282%
- Automatic call logging (13)7.474%
- Contact preview (13)7.474%
- Call notes & tags (13)7.373%
Reviewer Pros & Cons
Pricing
What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Preview Dialer
Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.
- 7.4Contact preview(13) Ratings
Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.
- 8.2Dialer-CRM integration(13) Ratings
Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.
- 7.3Call notes & tags(13) Ratings
Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.
- 7.4Automatic call logging(13) Ratings
Dialer automatically logs all calls (successful/attempted).
Core Dialer
Features that support sales calls with automatic dialing.
- 7.4Outbound dialing(13) Ratings
Allows reps to quickly and automatically make outbound sales calls based on call lists.
- 7.4Inbound routing(13) Ratings
Routes inbound calls, often callbacks, to agents based on availability and/or expertise or existing relationships.
- 8.3Click-to-call(13) Ratings
Users can click on phone numbers on the computer (in contact records and other contexts) to call a specific person without manually dialing.
- 7.4Recorded voicemail drop(11) Ratings
Users can pre-record voicemails and click to drop the voicemail if an answering machine, rather than a live person, picks up. Meanwhile, the dialer will move on to the next number on the list so that the salesperson does not need to wait for the message to finish playing to start talking to another contact.
- 7.4Dialer contact import(13) Ratings
Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.
- 5.7Campaign & list management(13) Ratings
Users can create and modify contact lists/calling campaigns.
Call Follow-up and Quality Assurance
Features that allow salespeople to understand call activity and respond/take future action based on call activity.
- 7.4Follow-up calls(13) Ratings
Users can schedule/automate follow-up calls for recipients who did not answer, or who indicated that a follow-up call was necessary.
- 8.3Dialer reporting & analytics(13) Ratings
Includes dashboards and/or functionality for generating reports on dialer speed, call/list success rates, sales performance, etc.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that helps reps have more successful conversations. Revenue.io also automates call logging and reporting, providing managers with dozens of actionable reports out of the box. The result: more dials, more conversations, more inbound call conversions and more revenue.
According to the vendor, key benefits include:
Make More Calls & Accelerate Revenue with Click-to-Call, CTI, Local Presence, Prioritized Dialing, Automated Voicemails, Dynamic Call Scripts and More.
Optimize Inbound Call Conversions with Call Tracking and Intelligent Call Routing
Discover Which Marketing Sources Drive the Most Valuable Calls
Revenue.io Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Double line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Sales emails
- Supported: Follow-up calls
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
Additional Features
- Supported: Call tracking
- Supported: IVR
- Supported: DialNext
Revenue.io Screenshots
Revenue.io Integrations
Revenue.io Competitors
Revenue.io Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | U.S., Canada, U.K., Germany, South Korea, Denmark, France, Netherlands, Israel, Czech Republic, Spain, Portugal, Italy, Australia, New Zealand, Denmark, Swedan, Finland, Mexico |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(43)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
RingDNA is a versatile tool that is used by various departments within organizations to streamline their communication processes. The call center intake department relies on RingDNA to efficiently make and receive phone calls to potential clients, simplifying their workflow. Integration with Salesforce allows them to directly dial clients from case records, ensuring seamless customer interaction. Additionally, RingDNA's screening capability ensures inbound calls are routed to the appropriate agents with the necessary skill set, optimizing customer service.
Salespeople across the organization benefit from RingDNA's user-friendly features, such as easy number dialing and the option to use local numbers when connecting with prospects. The call disposition feature simplifies call outcome logging, keeping sales activities well-documented. Moreover, RingDNA serves as a valuable tool for both Sales and Customer Success teams by facilitating email outreach through sequences/cadences during prospecting.
The implementation of RingDNA has significantly improved communication and performance within the sales department. It covers all aspects of contacting new leads, recycling existing ones, handling incoming calls, and following up with clients. By integrating seamlessly with Salesforce, RingDNA enables efficient client engagement and timely follow-up actions. Managers gain access to comprehensive metrics that assist in adjusting workflows seamlessly. Overall, RingDNA enhances sales commitment by streamlining communication processes and keeping outreach efforts organized.
AI feature: Users have found the AI feature in RingDNA highly beneficial for auditing and reviewing phone calls, with some reviewers mentioning that it provides valuable insights. The ability to easily access recorded calls in the call records has made it convenient for users to find specific calls.
Seamless task creation: Reviewers have praised the seamless process of creating tasks in RingDNA, stating that it has improved client management and enhanced productivity. This functionality allows users to set up tasks easily, ensuring appropriate follow-up with clients.
Text messaging capability: Users have highlighted the usefulness of the text feature in RingDNA, emphasizing its effectiveness in communication with clients via text messages. Some reviewers also appreciate being able to send documents via text, streamlining their communication processes.
Inflexible Cadencing and Time Zone Control: Some users have expressed the need for more flexibility in cadencing and control over time zone dialing, stating that they would appreciate additional features to customize these aspects of the software according to their specific requirements.
Call Quality Issues: Several users have reported experiencing occasional call quality issues while using the software. These instances of poor call quality have been frustrating for users and have impacted their ability to communicate effectively.
Application Freezing and Restarting: Users frequently encounter freezing of the application, which disrupts their workflow and requires them to restart it. This recurring issue can be time-consuming and hampers productivity.
Users highly recommend Revenue.io for excellent calling software, as it supports SIP phones and works brilliantly with other integrated software like Salesforce CRM.
Users recommend RingDNA to anyone looking for an intelligent dialer. They believe it provides the best value for money and should be considered for use in big companies. They also suggest using RingDNA for making and receiving calls, especially for international and local calls. They mention that it is easy to store information and use it with extensions and Salesforce.
Users advise trying RingDNA for a couple of days before making a decision. Once familiar with the system, they believe it will make work much easier. They also recommend RingDNA as a user-friendly and customer-friendly application, which is a great tool for sales and marketing purposes and enhances contact center operations.
Attribute Ratings
Reviews
(1-4 of 4)- Automated Pricing
- Forecasting
- Competitive intelligence capabilities
- User Interface (UI) Design
- Ability to customize the software to meet the specific needs of different businesses
- Customer Support
- Automated Pricing
- Predictive analytics to forecas
- Competitive Intelligence
- Channel Management
- Revenue Optimization
- Contact preview
- 70%7.0
- Dialer-CRM integration
- 80%8.0
- Call notes & tags
- 70%7.0
- Automatic call logging
- 70%7.0
- Outbound dialing
- 70%7.0
- Inbound routing
- 70%7.0
- Click-to-call
- 80%8.0
- Recorded voicemail drop
- 70%7.0
- Dialer contact import
- 70%7.0
- Campaign & list management
- 50%5.0
- Follow-up calls
- 70%7.0
- Dialer reporting & analytics
- 80%8.0
- Increased efficiency
- Improved lead quality
- Complex implementation
- Steep learning curve
- Sales management
- Financial management
- Marketing optimization
- Sales forecasting
- Resource allocation
- Dynamic pricing
- Partner revenue sharing
- Customer segmentation
- Performance-based pay
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Implemented in-house
- Integration with existing systems
- User adoption
- In-Person Training
- Sales forecasting
- Subscription management
- Financial reporting
- Advanced analytics
- Multi-currency support
RingDNA Addresses All Call Center Needs
- The AI feature allows for easy auditing and reviewing of phone calls.
- Calls are recorded live and saved in the call records so they are easy to find.
- The AI feature annotates the phone call in its entirety.
- It is easy to create a task in RingDNA so that clients can be followed up appropriately.
- Has a text feature that has allowed us to text more with our clients.
- Able to send documents via text
- Dispositions are easy to use.
- Needs have more flexibility with cadencing
- More control over time zone dialing.
- Creating a feature that avoids duplicate phone numbers, clients, contacts, etc. from being created.
- Contact preview
- 90%9.0
- Dialer-CRM integration
- 90%9.0
- Call notes & tags
- 100%10.0
- Automatic call logging
- 100%10.0
- Outbound dialing
- 90%9.0
- Inbound routing
- 100%10.0
- Click-to-call
- 100%10.0
- Recorded voicemail drop
- 100%10.0
- Dialer contact import
- 80%8.0
- Campaign & list management
- 80%8.0
- Follow-up calls
- 80%8.0
- Dialer reporting & analytics
- 80%8.0
- It has increased our telephone productivity and we are talking to more clients.
- We are signing up more cases thanks to texting our retainer documents.
- Our call center staff is happier because of how easy RingDNA is use.
- Five9
- Communicating with clients
- Tracking phone calls
- Texting documents
- Implementing more use of texting documents.
- Using the tasks feature to help coordinate work flow for the day.
- The AI features that track all aspects of a phone call.
- Cadence activities so that we reach clients via several different mediums.
- Make more documents textable so that we continue to update clients' cases throughout the process.
- Cataloging saved recordings and AI transcripts for training purposes.
RingDNA Review
- Sales outreach cadences
- dialer service
- call intelligence
- User interface
- mobile app
- email tracking
- Contact preview
- 70%7.0
- Dialer-CRM integration
- 60%6.0
- Call notes & tags
- 90%9.0
- Automatic call logging
- 60%6.0
- Outbound dialing
- 100%10.0
- Inbound routing
- 100%10.0
- Click-to-call
- 100%10.0
- Recorded voicemail drop
- 100%10.0
- Dialer contact import
- 100%10.0
- Campaign & list management
- 100%10.0
- Follow-up calls
- 80%8.0
- Dialer reporting & analytics
- 70%7.0
- Saved us money by allowing us to bundle multiple services into one platform
- has helped increase productivity on the sales team
- has helped with coaching and training through call intelligence
- I can easily track the volume and methods of outgoing calls, thus being able to carry out a deep analysis of the calls that have been made every day.
- Calls can be heard again and can also be forwarded to work colleagues within the same platform.
- It has a friendly interface which allows easy learning for new users and thus to be able to adapt almost immediately.
- Sometimes it loses the quality of the calls, I do not understand if it is the platform or the customers when calling.
- They could put in a phone number checker, I've had trouble with that several times already.
- The reports it generates tend to be limited no matter what subscription you have.
- Contact preview
- 100%10.0
- Dialer-CRM integration
- 100%10.0
- Call notes & tags
- 100%10.0
- Automatic call logging
- 80%8.0
- Outbound dialing
- 100%10.0
- Inbound routing
- 100%10.0
- Click-to-call
- 80%8.0
- Recorded voicemail drop
- 100%10.0
- Dialer contact import
- 100%10.0
- Campaign & list management
- 90%9.0
- Follow-up calls
- 100%10.0
- Dialer reporting & analytics
- 100%10.0
- I use this platform for the sales scoreboard, thus allowing me to keep customers closer, and it has also been able to generate potential customers that allow the company to grow more.
- It has been possible to offer response or customer service more quickly and effectively.
- The use of phones or software to make calls was gradually eliminated, now everything is an automatic and complete process within this platform including campaigns.
- There has been a constant flow of incoming calls and text messages due to the quality of customer service, thus being able to generate more sales with this platform.