Name: ReviewBuzz
Author: ReviewBuzz

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Academic Advising

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enterprise Legal Management

Meeting Management

Workflow

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Consulting and Advisory Services

Data Center Virtualization

Fraud Detection

Graph Database

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

SaaS Management

Security Analytics

Software-Defined WAN

System Monitoring

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Computer-Assisted Translation

Content Management

Contest Management

Customer Journey Mapping

Digital Asset Management

Email Marketing

Headless CMS

Marketing Automation

Press Release Management

Product Information Management (PIM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Communication Management

Customer Relationship Management (CRM)

Quote to Cash

eCommerce Analytics

Sales

Camp Management

Clinical Data Management

Dental

Financial Services CRM

Internet of Medical Things

Loan Servicing

Patient Engagement

Warranty Management

Vertical-Specific

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ReviewBuzz is a suite of tools designed to assist businesses in managing their online reputation and the relationships that influence it. According to the vendor, this software solution caters to businesses of various sizes, from small local enterprises to large corporations. It is particularly beneficial for professionals in home services, contractors, automotive repair shops, healthcare providers, and businesses in the hospitality industry. With ReviewBuzz, businesses can easily generate and manage reviews, enhance employee engagement, improve customer satisfaction, and increase online visibility.

## Key Features

**Review Generation**: According to the vendor, ReviewBuzz offers a convenient one-click review request feature and text message communications to help businesses generate more reviews effortlessly. Whether at the desk or in the field, employees can easily send review requests to boost the company's online reputation.

**Review Management**: ReviewBuzz provides a flexible and user-friendly review management system that allows businesses to sort and filter reviews by employee, location, review site, and channel. The vendor claims that businesses can promptly respond to negative reviews and create positive customer experiences.

**Insights**: With ReviewBuzz, businesses can gain valuable insights into their company's reputation through key performance indicators (KPIs). According to the vendor, businesses can monitor their online reputation, receive instant alerts, and identify actionable trends.

**Integrations**: According to the vendor, ReviewBuzz seamlessly integrates with industry-leading software, automating the review request process and saving time. The vendor suggests that businesses can streamline their review generation process by connecting ReviewBuzz with existing tools, potentially leading to an increase in reviews.

**Auto-Detection**: ReviewBuzz simplifies the review process for customers by automatically directing them to their preferred review site. The vendor suggests that businesses can prioritize and select the review sites that are most relevant to their operations, creating a seamless and customized customer experience that encourages more reviews.

**Business Listings**: ReviewBuzz enables businesses to expand their online presence in local search results through comprehensive business listings. According to the vendor, businesses can showcase reviews from various review sites, along with business information and social feeds, all in one place. Each location automatically receives a personalized and branded business listing, potentially increasing visibility and generating more customer inquiries.

**Employee Profiles**: ReviewBuzz provides personalized online review portfolios for each employee, building customer trust and enhancing sales opportunities. The vendor claims that businesses can showcase employee expertise and professionalism, highlighting the standout performers on their team and boosting their credibility with potential customers.

**Employee App**: According to the vendor, ReviewBuzz offers a mobile app that empowers field employees to request reviews, read reviews, check statistics, and update their profiles with ease, all while on-site. The vendor suggests that this mobile access to ReviewBuzz features improves employee engagement and accessibility.

**Leaderboard**: ReviewBuzz allows businesses to create healthy competition and motivate their team by integrating results into the employee review and reward process. According to the vendor, this feature encourages employees to improve service quality and generate more online reviews, potentially enhancing overall company performance.

**Employee Rewards**: According to the vendor, businesses can customize their employee rewards system with ReviewBuzz. They can choose prizes, assign points for earning reviews and surveys, and set redemption thresholds. This enables businesses to recognize and reward employees for providing exceptional service and incentivize active participation in generating positive reviews.

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What is ReviewBuzz?