Birdeye is a reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s platform to manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
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ReviewInc is the BEST Online Reputation and Reviews Management Software that generates reviews, monitors and manages your online business reputation all in a single dashboard, so you can focus more on running your business while Revi...
It was used to support our hyper-local marketing strategy by feeding the Google My Business listings, for which we had five at the time with reviews. It was being used purely by the marketing department. It addresses one of Google's key factors for showing up in the search results: relevance.
Very well suited to anyone seeking to grow their reputation through sourcing reviews. They have advanced automation features that many can take advantage of to automate the process too.
They are the best in the business. To describe how good, I wanted to develop a way to flip a switch in my CRM to have a request sent out, but then make sure that another request could not be sent out. They introduced me to and taught me how to use Zapier to achieve this requirement. This took a 2-hour support session. They are wonderful to work with!
We have customers who complain about products (cannot disclose the names of the products), ReviewInc helps me understand the genuineness of the feedback from a client. Sometimes clients even make a decision to stop using the product even after investing a huge amount of money. ReviewInc gives them chance to make a second opinion about the decision made.
Like for my last client where I had to make a decision on whether to continue with the product or stop further investment in it. I came to ReviewInc, shared the review of the product the client was boasting about and asked him to make the correct decision about whether to move ahead or stop at this juncture.
Because I trust reviews from ReviewInc, I followed it. Also, there are many business partners and friends of mine who have recommended this to me. We in fact share the review links with each other from ReviewInc. The market recognizes ReviewInc comments and feedback so that's why I selectedIReviewInc against over others.