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### Reputation Management
Users unanimously praise ReviewInc's exceptional reputation management capabilities. Reviewers consistently highlight the platform's ability to enhance their online review standings and build a positive reputation. The system's automatic features and comprehensive reporting platform are lauded for providing valuable insights into customer experiences and helping businesses effectively manage their online reputation. Additionally, users appreciate the responsiveness and support provided by ReviewInc's team, making it a valuable tool for businesses looking to improve their reputation management strategies.

### Customer Feedback and Ratings
Users consistently praise ReviewInc for its effective customer feedback tracking and ratings system. The platform's ability to track reviews from multiple sites, generate both positive and negative feedback, and provide easy-to-understand reporting has garnered positive feedback from users. Reviewers appreciate the ease of use, functionality, and the support provided by ReviewInc in managing their online reputation and improving customer experiences. The platform's feature of automating the review process, allowing for quick resolution of issues highlighted in feedback, has been particularly beneficial for businesses looking to enhance their online ratings. Additionally, users have highlighted the platform's ability to capture and address customer feedback promptly, leading to an overall improvement in their online reputation.

### Review Sites Management
Users appreciate ReviewInc's robust features for managing reviews across various platforms, highlighting its ability to streamline the review collection process and provide detailed reports for monitoring feedback. While some users encounter minor challenges with navigation and report accuracy, the overall consensus leans towards ReviewInc's effectiveness in handling review sites management efficiently. The platform's continuous innovation and comprehensive coverage of review sites contribute to its positive reputation among users seeking a reliable solution for managing online reviews.

### Customer Service Improvement
Reviewers have consistently praised ReviewInc's customer service improvement capabilities, noting a noticeable shift in their ability to address customer needs effectively. While some users have expressed minor concerns about certain functionalities, the general consensus leans towards positive experiences with the platform's customer service enhancements. The proactive and responsive nature of ReviewInc's customer support team has been a standout feature for many users, contributing to an overall positive sentiment towards the platform's customer service improvements.

### Email and Communication Tools
Users have expressed satisfaction with ReviewInc's email and communication tools, highlighting the ease of requesting reviews via email and text. The system's integrated approach and dashboard layout have been commended for simplifying the review process and providing clear progress tracking. However, some users have raised concerns about communication issues with the ReviewInc team and difficulties in performing certain tasks within the platform. Despite these drawbacks, the general consensus leans towards the positive impact of ReviewInc's email and communication tools on managing and enhancing online reviews.

### Issue and Request Handling
Reviewers generally appreciate ReviewInc's issue and request handling features, noting that the platform streamlines the process of responding to feedback and addressing concerns efficiently. While some users have encountered minor challenges with certain aspects like schema markup or initial setup, they acknowledge that the support team promptly resolves any issues that arise. The ability to consolidate feedback from various platforms into one dashboard for easy management is highlighted as a particularly beneficial aspect of ReviewInc's functionality. Despite a few isolated difficulties, users find that ReviewInc's approach to issue and request handling ultimately contributes positively to their online reputation management efforts.

### Marketing and Public Relations
Users consistently highlight ReviewInc's marketing and public relations capabilities as a key strength of the platform. They appreciate the ease of monitoring reviews from multiple sites and the ability to generate both positive and negative feedback. While some users note a slight delay in updates, they emphasize ReviewInc's accuracy and effectiveness in tracking overall review scores. The feature that stands out for many users is the platform's capacity to capture reviews before they go public, allowing for valuable insights and improvements in customer service.

### Software Functionality and Features
Users appreciate the robust functionality and features offered by ReviewInc, particularly highlighting the ease of use and the ability to generate detailed reports efficiently. While some users find it challenging to fully leverage all the available features due to internal processes, the overall consensus is positive regarding the software's capabilities in enhancing review management and reporting tasks. The continuous innovation and introduction of new features by ReviewInc are also acknowledged as valuable additions that contribute to the software's effectiveness in streamlining review processes.

### Team Collaboration and Support
Reviewers have expressed a mix of opinions regarding ReviewInc's team collaboration and support capabilities. While some users appreciate the prompt resolution of platform errors and the eagerness of the support team to enhance the system, others have raised concerns about communication issues and difficulties in using certain features. The availability of a dedicated account manager has been highlighted as a positive aspect by some, while others have mentioned challenges with staff turnover. In conclusion, ReviewInc's team collaboration and support seem to have both strengths and areas for improvement, as indicated by user feedback.

ReviewInc has received positive feedback from users who recommend the platform for its ability to improve online ratings and customer service for businesses. 

Users commonly recommend:
- Utilize ReviewInc to centralize the management of Google My Business listings and Facebook pages. This feature makes it easier to respond to reviews across different platforms, saving time and effort for businesses.
- Take the time to thoroughly understand the trial workflow options provided by ReviewInc. By doing so, businesses can plan their implementation methods in advance, ensuring a smooth transition and maximizing the benefits of the platform.
- Appreciate the value that ReviewInc brings in terms of improving online ratings and enhancing customer service. Users have found ReviewInc to be an amazing company that delivers on its promises, helping businesses succeed in managing and responding to customer feedback effectively.

Price: Many users have found ReviewInc to be a cost-effective solution for their business needs. They appreciate the outstanding features offered at an affordable price point, such as the ability to upload a large number of contacts at once using a simple template. This has saved them significant time and effort.

Support: The support and marketing team at ReviewInc have received high praise from users. Several reviewers have mentioned the great and helpful support they received, which added value to their overall satisfaction with the product. The positive experience with the team demonstrates ReviewInc's commitment to providing excellent customer service.

Ease of Use: Users consistently highlight the simplicity and ease of use of ReviewInc. They find it beginner-friendly and appreciate how easy it is to manage contacts, receive support, and set up feedback, reviews, and reporting. This user-friendly interface has made managing online reviews much easier for many businesses.

1. Lack of Integration with Scheduling Software: Some users have expressed frustration with the manual input required by ReviewInc, suggesting that it would be helpful if the software could extract information from scheduling software like Patient Now or NexTech to save time.

2. Limited Conversion Rate: Several reviewers have mentioned that they don't receive many reviews through ReviewInc, indicating that the platform's conversion rate could be improved in order to generate more feedback.

3. Aesthetically Unpleasing Interface: Some users feel that ReviewInc's platform could be more visually appealing in order to stay competitive in the market, highlighting the importance of aesthetics for user satisfaction and engagement.

Review Inc. has been a valuable tool for businesses looking to improve their online reputation and generate more positive reviews. Users have found it helpful in sending email templates to ask for multiple reviews at once, saving time and effort compared to reaching out individually. The software automates the entire review process, eliminating the need for manual collection and addition of reviews.

One of the key benefits that users appreciate is the ability to easily see and resolve negative reviews from one platform. This improves accuracy and effectiveness in their research, allowing them to address issues promptly. Real-time feedback from customers has proven to be valuable in helping businesses improve their customer service efforts.

Additionally, Review Inc. supports Google My Business listings by asking for reviews, which helps businesses enhance their online presence and reputation. Users have experienced excellent results and improved review standings across all websites. The support and engagement teams of Review Inc. are also highly praised for being helpful, responsive, and supportive.

Overall, Review Inc. has exceeded expectations and proved to be a better option compared to other reputation management software available in the market. It allows businesses to effectively manage their online reputation, generate an accurate view of customer experiences, and ultimately drive growth through positive reviews and improved customer service efforts.

Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.

Standard

Professional

Premium

Agency

Partner

ReviewInc

Customer ratings and reviews influence purchase decisions. Consumer Ratings & Reviews Software typically helps consumer brands and retail businesses:

- Monitor and respond to ratings and reviews across the Web for the purpose of reputation management
- Collect ratings and reviews from customers to create valuable user-generated content
- Syndicate that content or moderate and display it on their website to improve conversion

ReviewInc | Online Reputation Management

ReviewInc | Reputation Management Software

ReviewInc Demo

Likelihood to Recommend

Support Rating

ReviewInc provides software and services that help businesses improve and maintain their online reputation driven by reviews and ratings.  Online reviews directly impact business reputation which in turn impacts revenue.  When online reviews grow positive, so does their sales and revenue.

Services including monitoring over 400 review sites for new reviews, collecting reviews from customers and clients, and sharing reviews review sites, social media and their website.

ReviewInc sells to all size businesses (enterprise to small business) and to all verticals.  ReviewInc also works directly with agencies with reseller and branded services available.

SCHEDULE DEMO: https://reviewinc.com/demo/

ReviewInc is the BEST Online Reputation and Reviews Management Software that generates reviews, monitors and manages your online business reputation all in a single dashboard, so you can focus more on running your business while ReviewInc optimizes and improves your online reputation, and is the undisputed price performance leader. Also, featuring a world-class white label and reseller partner program.

Over 90% of consumers read online reviews every day and they are highly correlated with increased business sales. There are over 26,000 reviews posted per minute, so it is crucial to invest in online reputation management software from ReviewInc.

https://reviewinc.com/

Zoho Campaigns

ClickUp

Marketing Manager

ReviewInc 2020-08-06 10:22:25

NetSuite ERP

NetSuite CRM, on NetSuite ERP

Adobe Business Catalyst (Discontinued)

Nasdaq MiQ

Sr. Project Manager

ReviewInc 2017-05-17 01:28:44

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Consumer Ratings & Reviews Software

It was used to support our hyper-local marketing strategy by feeding the Google My Business listings, for which we had five at the time with reviews. It was being used purely by the marketing department. It addresses one of Google's key factors for showing up in the search results: relevance.

Customization of workflows.
The best customer support I've ever encountered. They get involved in process design to achieve user goals.
Platform works flawlessly.
Extra perks such as widget to display reviews and NAP data review.

We have customers who complain about products (cannot disclose the names of the products), ReviewInc helps me understand the genuineness of the feedback from a client. Sometimes clients even make a decision to stop using the product even after investing a huge amount of money. ReviewInc gives them chance to make a second opinion about the decision made.

Gives the facts
Can compare with certain products
It actually provides the numbers and figures so as to make right decision