Name: RevolutionEHR
Rating: 10 (3 reviews)
Author: RevolutionEHR

Digital Adoption

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Bug  Tracking

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Education

Audit

Business Intelligence (BI)

Collaboration

Enterprise Generative AI

Visual Collaboration

Enterprise

Accounting

Revenue Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

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Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

AIOps

C/C++ Integrated Development Environments

Cloud Storage

Cybersecurity Consulting

Data Center Infrastructure Management

Data Quality

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Desktop Management

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Hadoop-Related

Hosted Virtual Desktop

Integration Platform as a Service (iPaaS)

MLOps

Managed Public Cloud Infrastructure

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Process Mining

Relational Databases

Security Awareness Training

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Consumer Ratings & Reviews

Content Management

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Event Registration

Landing Page

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Survey & Forms Building

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Vertical-Specific

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### Transition and Implementation
Users consistently highlight RevolutionEHR's smooth transition process and efficient implementation. The software's user-friendly design has facilitated an easy shift for many, despite some initial learning curves. Reviewers appreciate the support provided during the setup phase, which has contributed to a positive overall experience. The cloud-based nature of RevolutionEHR allows for flexibility in accessing the system, enhancing workflow optimization and patient management. While some users mention minor issues like multiple screens during demos, the general sentiment leans towards a successful transition and effective implementation with RevolutionEHR.

### Customer Support and Service
Users consistently praise RevolutionEHR's customer support and service capabilities. Reviewers highlight the prompt and effective responses from the customer service representatives, who are commended for their optometry background and local presence, ensuring clear and efficient communication. The support team's dedication to resolving issues and providing assistance on a daily basis has garnered positive feedback, with users expressing satisfaction with the ease of contacting customer service for timely help. Additionally, the cloud-based nature of RevolutionEHR's software has been lauded for its reliability and accessibility, allowing users to work seamlessly from various locations without downtime interruptions.

### Security and Data Integrity
Users consistently highlight RevolutionEHR's dedication to maintaining the integrity of their data and ensuring top-notch security protocols. The platform's robust security measures have instilled confidence in users, with many expressing satisfaction in the system's ability to safeguard sensitive information effectively. Additionally, the emphasis on data integrity has been a key factor in users' positive experiences, as they appreciate the platform's commitment to maintaining accurate and reliable data across multiple locations.

Users of RevolutionEHR have found the software to be incredibly user-friendly, allowing for efficient scheduling and appointment management. With its easy-to-learn interface, users can quickly navigate through the system and keep track of patient appointments without any hassle. Additionally, RevolutionEHR has streamlined intraoffice communication and task management, resulting in improved office flow and better patient management. This feature has been highly appreciated by users as it ensures that everyone in the office stays well-informed and tasks are completed in a timely manner.

One of the standout features of RevolutionEHR is its cloud-based nature, which enables easy access from anywhere with an internet connection. This has provided users with flexibility and convenience, allowing them to access patient records and manage customer eye care health from different locations. Furthermore, RevolutionEHR offers comprehensive features for all aspects of patient care, including billing, inventory management, and running reports. The software's speed in creating orders and handling billing has optimized efficiency for users, allowing them to focus more on providing quality care.

Transitioning to RevolutionEHR has proven beneficial for many practices, as it has reduced their reliance on paper records and improved overall efficiency. Users have praised the software for aligning with the thought process of optometry professionals, making it particularly well-suited for their practices. The customer service team behind RevolutionEHR has also received high praise from users due to their optometry background and effective communication skills. This has helped users feel supported and reassured while navigating the software.

RevolutionEHR has been successfully used in practices with multiple offices, providing easy access and scheduling across different locations. This versatility has been highly valued by users who operate in multiple practice settings. Lastly, RevolutionEHR has played a significant role in helping practices meet meaningful use criteria and stay up-to-date with regulatory requirements. It is a valuable tool for tracking patient care, recording encounters accurately, and managing progress effectively. Overall, RevolutionEHR has earned a positive reputation for its user-friendly interface, comprehensive features, and ability to enhance efficiency in eye care practices.

Users have provided several recommendations based on their experiences with the software. 

Many users suggest running a trial first to ensure satisfaction, as some aspects like billing can be complicated. This allows potential customers to familiarize themselves with the software and determine if it meets their specific needs.

Users recommend being prepared for updates, as they have reported that updates can slow down the software and introduce bugs. Staying proactive and aware of updates will help users navigate any potential issues that may arise.

The software is often described as best suited for high volume or multiple location practices. Users believe that it excels in these environments, where the ability to connect to different devices in the practice through its Imaging Integrator feature is highly valued.

Smooth transition and easy-to-learn system: Many users have praised RevolutionEHR for its smooth transition into the Medical field. They have found the system to be easy to learn and navigate, thanks to its logical flow, check boxes, drop-down menus, and free-type boxes placed where they should be. This has saved them time when starting a new office.

Thorough support team: Users appreciate the thorough tutelage provided by RevolutionEHR's support team in achieving Meaningful Use. The company's efforts in providing comprehensive training have instilled confidence in users that they can effectively use the software. 

Adaptable for different medical practices: RevolutionEHR is highly regarded for its adaptability to different medical practices and needs. Users find it suitable for optometry purposes due to its user-friendly nature and valuable features.

Cons:
1. HTML formatting: Some users have found the new HTML formatting in the software to be a nuisance, with multiple reviewers expressing frustration over its implementation. They find it cumbersome and inconvenient for their workflow.
2. Learning curve and user-friendliness: There were several comments about the software not being user-friendly and requiring practice and time to learn simple tasks. A few users mentioned difficulties with integration, particularly for larger offices, further adding to the learning curve. It can take some time for users to become comfortable with navigating the system efficiently.
3. System crashes and slow response times: Several users reported frequent crashes and mentioned that customer service could be improved, specifically pointing out slow response times as an area of concern. These technical issues can disrupt workflow and lead to frustration among users.

WebPT

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

eClinicalWorks

RevolutionEHR

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

Likelihood to Recommend

Usability

Billing and Claims Management

Patient Scheduling

Electronic Medical Records

Medical Security and Privacy

Workflow and Scale

Real-time eligibility verification

Claims management

Coding

Patient billing

Financial Reporting

Rule-based scheduling

Multi-location support

Calendar interface

Charting / document management

Templates

Patient portal

Mobile/tablet support

Integration with other EMR and PM systems

Workflow automation

Customization

E-prescribing

HIPAA compliance

Role-based permission levels

Data backups and redundancy

Local mode / networking failsafe

Task tracking

Specialty-specific workflows

Multi-office / multi-physician capabilities

RevolutionEHR is the leading provider of cloud-based practice management and electronic health record systems for the optometric community.  RevolutionEHR recognizes optometrists are not in the business of record keeping, accounting, and maintaining complex IT systems.  Rather, they are in the business of patient care.  RevolutionEHR’s cloud-based architecture provides optometrists the freedom to focus on patient care.

Managing the entire revenue cycle to help improve collection rates

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

CodeCorrect

Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

RevolutionEHR

Overview

What is RevolutionEHR?