Name: Rhinogram Offers Virtual Visits Through Live Video Calls
Uploaded: 2020-07-02T13:31:20.000Z
Duration: 1 min 39 s
Description: Rhinogram Offers Virtual Visits Through Live Video Calls

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### Telehealth Communication
Users consistently highlight Rhinogram's telehealth communication capabilities as a pivotal feature that enhances their ability to interact with patients effectively. The platform's user-friendly interface and real-time communication options have garnered positive feedback, with many users expressing satisfaction with the ease and convenience of communicating with patients through text messages. Additionally, the ability to send secure links for new patient forms and communicate in multiple languages has been particularly beneficial for enhancing patient engagement and streamlining communication processes.

### Messaging and Texting Solutions
Users consistently highlight Rhinogram's text messaging feature as a valuable tool for efficient and convenient communication with patients. The ability to send text messages in real-time has been well-received, with users appreciating the ease of use and the quick response times it enables. While some users have expressed minor concerns about certain limitations, such as the inability to send mass texts or attach PDF files, overall, the sentiment towards Rhinogram's messaging and texting solutions remains positive. The platform's text messaging capabilities have proven to be a beneficial asset in streamlining communication processes and improving patient engagement.

### Patient Engagement
Users consistently praise Rhinogram's patient engagement capabilities, highlighting its effectiveness in reaching patients and facilitating communication. Patients appreciate the convenience of texting for appointment confirmations, reminders, and general inquiries. The platform's user-friendly interface and real-time communication features have garnered positive feedback from both patients and staff. Additionally, the ability to engage with patients 24/7 has been a significant advantage for healthcare providers using Rhinogram.

### Patient Onboarding and Forms Management
Users consistently highlight Rhinogram's patient onboarding and forms management as key strengths of the platform. The ability to easily send and receive forms, customize templates, and streamline the paperwork process has significantly improved workflow efficiency for many users. While some users find the form creation process time-consuming, the overall consensus is that Rhinogram's patient onboarding and forms management features have had a positive impact on their practices.

### Patient Chart Management
Users seem to have mixed opinions regarding Rhinogram's patient chart management capabilities. While some appreciate the integration with tops, allowing texts to be connected to patients' charts, others have encountered issues such as patient charts becoming unlinked from phone numbers. The need to wait for updates and the inability to edit patient charts in real-time have posed challenges for some users. Additionally, difficulties in integrating with certain practice management software have been noted, impacting the efficiency of saving items from texts to patient charts.

### Appointment Scheduling and Reminders
Users generally appreciate Rhinogram's appointment scheduling and reminders features. The automated reminders and customizable options for appointment confirmations have been highlighted as particularly beneficial. However, some users have expressed a desire for more customization options and the ability to send mass texts to specific categories of appointments. Despite these minor concerns, the overall consensus is that Rhinogram's appointment scheduling and reminders functionality is a valuable asset in streamlining communication with patients and improving operational efficiency.

### Staff and Clinic Management
Users generally praise Rhinogram's staff and clinic communication features. The platform is commended for its ease of use, efficiency in handling emergency care, and streamlining internal office communications. Staff members appreciate the convenience of communicating with patients and among themselves, leading to improved operational workflows. Additionally, the platform's customer service is highlighted as responsive and collaborative, enhancing the overall user experience. While some users suggest minor improvements such as message organization and integration with specific software, the consensus remains positive regarding Rhinogram's effectiveness in staff and clinic management.

### Practice Efficiency Tools
Users appreciate Rhinogram's practice efficiency tools for streamlining communication with patients, especially during critical times like the COVID-19 pandemic and unforeseen disasters. The software's user-friendly interface, quick response times, and customizable features have significantly improved operational efficiency for practices. While some initial compatibility issues were reported, Rhinogram's proactive approach in addressing these concerns has garnered praise from users. The ability to send photos, videos, and utilize message templates has been highlighted as key features that enhance practice workflows. Despite minor drawbacks compared to previous providers, the overall consensus is that Rhinogram's practice efficiency tools have been a valuable asset for enhancing patient communication and practice management.

### Integration with EHR Systems
Users generally appreciate Rhinogram's smooth integration with EHR systems, citing its ability to pull patient information effectively and securely store it within the patient's chart. While some users have encountered minor issues such as duplicate patient entries or occasional syncing discrepancies, the overall consensus leans towards the positive side. Suggestions for improvement include enhancing the system for managing siblings' information and providing more flexibility in editing patient profiles to cater to diverse patient needs.

### HIPAA Compliance
Users consistently highlight Rhinogram's HIPAA compliance as a standout feature, emphasizing the ease of integration, user-friendliness, and the ability to securely communicate sensitive information with patients. The platform's adherence to HIPAA regulations has been instrumental in streamlining workflows, saving time, and reducing costs associated with traditional communication methods. Patients appreciate the convenience of receiving HIPAA-compliant SMS messages, attachments, and forms, especially during the challenges posed by the COVID-19 pandemic. The positive feedback regarding Rhinogram's HIPAA compliance underscores its importance in maintaining patient privacy and data security.

### Secure Patient Information Handling
Users have expressed satisfaction with Rhinogram's secure patient information handling capabilities, particularly highlighting the ability to securely correspond with patients via text messaging. The platform's secure messaging feature has been commended for facilitating the secure sharing of demographic and financial information, instilling a sense of safety and trust among clients. Additionally, users have noted that Rhinogram has streamlined workflows related to HIPAA compliance, saving time and resources by eliminating the need for paper mailing of sensitive documents. Despite some concerns about the presentation of secure links for photos, overall feedback indicates that Rhinogram's secure patient information handling functionality is a valuable asset for healthcare providers seeking efficient and secure communication channels.

Rhinogram has been instrumental in revolutionizing communication between healthcare providers and their patients. Users have found that Rhinogram reduces phone time and makes it more convenient for patients to contact the healthcare team. By providing HIPAA compliant messaging with patients and onsite nurses, Rhinogram offers an easier way to communicate securely. The software eliminates phone tag and allows for efficient communication between patients and staff, ultimately improving patient satisfaction. With the ability to establish an instant connection with patients using their primary office phone number, Rhinogram has resulted in fewer interruptions throughout the day and made it easier to communicate with patients using their preferred medium. Additionally, the software's text messaging feature has a higher read rate compared to phone calls or emails, ensuring effective communication with patients. It has been particularly valuable in scenarios where texting is the preferred method of communication or when language barriers need to be overcome by converting outgoing text messages from English to Spanish. Furthermore, Rhinogram's e-forms feature simplifies the process of sending out new patient paperwork by offering customizable forms that can be made required for completeness. This has not only improved workflow but also enhanced patient engagement. Overall, Rhinogram serves as a comprehensive solution for effective and efficient communication in healthcare settings, solving various challenges faced by healthcare providers on a daily basis.

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Text Messaging Feature: Reviewers have found the text messaging capability of Rhinogram to be extremely valuable, particularly for practices with a significant number of Spanish-speaking patients. Many users have expressed that it simplifies communication and allows for instant and reliable messaging.

Ease of Use: Users highly praise the user-friendly interface of Rhinogram, noting how easy it is to communicate with patients and seamlessly integrate it into their practice software. They find the simplicity of the user interface to be efficient and time-saving.

Convenience of Texting: The convenience of texting is widely appreciated by users. They love that patients can simply use their phones without needing to log into a portal, making communication similar to messaging friends and family. This ease-of-use has improved phone lines and made communicating with patients much more convenient.

Users commonly recommend RhinoGram for healthcare providers who want to communicate intimately with their patients and answer small questions without requiring them to travel to the office. They also suggest that RhinoGram is high functioning and efficient for single point of contact or facilities that communicate independently. However, users caution that RhinoGram can be challenging for multi-unit offices with multiple front desk people. Additionally, they recommend taking time with implementation when purchasing RhinoGram in order to ensure a smooth transition and maximize its benefits.

Rhinogram’s virtual care platform allows providers to offer virtual visits through live video consults, text-based image and document exchange without the patient downloading an app or logging into a portal. Patients can text the user's practice phone line making it convenient to access live video sessions, manage appointments, send insurance and payment information, even if they don’t have access to high-speed internet.

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Telemedicine is medical advice, diagnosis, or clinical healthcare administered remotely via web conferencing or telecommunications technology, usually when a patient seeking medical attention is unable to appear in person or when it is not necessary or inconveniencing to do so. Additionally, it may offer features specific to the exchange such as security measures, integration with medical software, time tracking or bill-for-time, and a rules engine for judging insurance eligibility.

Telemedicine

The Virtual Patient Journey

Rhinogram Offers Virtual Visits Through Live Video Calls

Rhinogram offers virtual visits through live video calls with the same convenience we’ve always delivered. Let’s take a closer look at how you can provide efficient, high-quality care using video, without the patient having to login to a portal or an app. 

www.rhinogram.com

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What is Rhinogram?