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Rhinogram

Rhinogram

Overview

What is Rhinogram?

Rhinogram’s virtual care platform allows providers to offer virtual visits through live video consults, text-based image and document exchange without the patient downloading an app or logging into a portal. Patients can text the user's practice phone line making it…

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Recent Reviews

TrustRadius Insights

Rhinogram has been instrumental in revolutionizing communication between healthcare providers and their patients. Users have found that …
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Pricing

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What is Rhinogram?

Rhinogram’s virtual care platform allows providers to offer virtual visits through live video consults, text-based image and document exchange without the patient downloading an app or logging into a portal. Patients can text the user's practice phone line making it convenient to access live video…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is SimplePractice?

SimplePractice is a practice management platform, made specifically for small business owners in the health and wellness space. SimplePractice’s feature set includes secure messaging, customizable paperless intake forms, a template library, free appointment reminders (SMS, email, & voice),…

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Product Details

What is Rhinogram?

Rhinogram’s virtual care platform allows providers to offer virtual visits through live video consults, text-based image and document exchange without the patient downloading an app or logging into a portal. Patients can text the user's practice phone line making it convenient to access live video sessions, manage appointments, send insurance and payment information, even if they don’t have access to high-speed internet. Its team collaboration features offer a way to coordinate patient care and improve front to back office communication.

Additional features include:

  • E-forms & Signatures - Collect new patient information, medical records, consent, and other health data through customizable forms and e-signature capabilities.
  • Live Video & Outbound Calls - Connect with patients remotely through virtual visits--no wifi needed.
  • Smart Routing - Ensure that patient messages and internal tasks are delivered to the right team member at the right time.
  • HIPAA-Compliant Text Messaging - Instead of downloading an app or logging into a portal, patients simply contact users through standard text messaging.
  • Contactless Payment - Use multimedia messaging to reach patients, coordinate specialty care, maintain treatment plans, promote medication adherence, and more.
  • Analytics Dashboard - Get a complete view of patient and staff behaviors for better insights to grow business.
  • Message Translation - Communicate with patients in their native language, keeping both versions in the message thread.
  • Facebook Messenger Integration - Makes a Facebook business page another way for patients to communicate.
  • Message Template Library - Used to create a customized library of messages to ensure ease, speed and consistency in every workflow.

Rhinogram Videos

The Virtual Patient Journey
Rhinogram Offers Virtual Visits Through Live Video Calls
Orthodontic Virtual Exams with Live Video
Message Translation
Rhinogram Offers Virtual Visits Through Live Video Calls

Rhinogram Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Rhinogram has been instrumental in revolutionizing communication between healthcare providers and their patients. Users have found that Rhinogram reduces phone time and makes it more convenient for patients to contact the healthcare team. By providing HIPAA compliant messaging with patients and onsite nurses, Rhinogram offers an easier way to communicate securely. The software eliminates phone tag and allows for efficient communication between patients and staff, ultimately improving patient satisfaction. With the ability to establish an instant connection with patients using their primary office phone number, Rhinogram has resulted in fewer interruptions throughout the day and made it easier to communicate with patients using their preferred medium. Additionally, the software's text messaging feature has a higher read rate compared to phone calls or emails, ensuring effective communication with patients. It has been particularly valuable in scenarios where texting is the preferred method of communication or when language barriers need to be overcome by converting outgoing text messages from English to Spanish. Furthermore, Rhinogram's e-forms feature simplifies the process of sending out new patient paperwork by offering customizable forms that can be made required for completeness. This has not only improved workflow but also enhanced patient engagement. Overall, Rhinogram serves as a comprehensive solution for effective and efficient communication in healthcare settings, solving various challenges faced by healthcare providers on a daily basis.

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Users commonly recommend RhinoGram for healthcare providers who want to communicate intimately with their patients and answer small questions without requiring them to travel to the office. They also suggest that RhinoGram is high functioning and efficient for single point of contact or facilities that communicate independently. However, users caution that RhinoGram can be challenging for multi-unit offices with multiple front desk people. Additionally, they recommend taking time with implementation when purchasing RhinoGram in order to ensure a smooth transition and maximize its benefits.

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