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According to users, RicohDocs has helped them address multiple business problems related to document management and process automation. …
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What is RicohDocs?
RicohDocs is a document management software offering from Ricoh India Ltd.. It includes features such as can be easily cloned, accessed and preserved and can be securely stored.
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What is RicohDocs?
RicohDocs is a document management software offering from Ricoh India Ltd.. It includes features such as can be easily cloned, accessed and preserved and can be securely stored.
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
According to users, RicohDocs has helped them address multiple business problems related to document management and process automation. The software has streamlined their workflow, allowing them to access, manage, and track documents in a centralized manner with improved accuracy and efficiency. By using RicohDocs, teams have been able to stay on top of the status of documents and the progress of team members working on them, reducing confusion and mistakes in edits.
Users have also praised the security features of RicohDocs that allow them to keep documents safe and confidential while also enabling collaboration among team members. The software's role-based access provides greater control over who can see and edit documents, preventing unauthorized access. In addition, the digitization of documents has saved time and space by eliminating the need for physical storage. With its integration with MS Office and cross-platform compatibility, RicohDocs has made document management easy from anywhere at any time.
User-Friendly Interface: Reviewers have consistently found RicohDocs to be easy to use and navigate, with a quick training session being sufficient for users to learn how to operate the software.
Efficient File Management: Several reviewers praised RicohDocs for its efficient file management capabilities, making it effortless to find and edit document contents.
Versatile Document Management: Many users appreciated that RicohDocs is versatile in managing different types of office documents, automating all organizational processes while providing different data presentation techniques.
Clunky Interface: The user interface has been criticized by several reviewers for being difficult to navigate, especially for new users. Some users have found it frustrating to locate and access the functions they need, which can slow down their work processes.
Slow Performance: Several users have reported that the software struggles to handle a large number of users, causing delays in managing accounts and permissions. Additionally, some reviewers have experienced crashes or bugs without explanation, making it challenging to diagnose and resolve issues quickly.
Expensive Cost: The cost of the software has been noted as a significant drawback by many reviewers. Some feel that the price is too high and may make it inaccessible to smaller businesses with limited budgets.
Users have made several recommendations for RicohDocs based on their experiences. Firstly, they believe that RicohDocs is a worthwhile investment for SMB or mid-market companies with a tight budget. Secondly, they suggest avoiding RicohDocs if a modern-looking software is desired, but they do praise its document management capabilities. Lastly, users recommend that training or tutorials be provided before using RicohDocs. Overall, these recommendations highlight the affordability and document management strengths of RicohDocs, while also acknowledging its limitations in terms of design and the need for additional support in getting started.