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About RingCentral Contact Center
RingCentral Contact Center offers a set of cloud-based software plans ranging from basic to pro level. The basic plan includes features such as support for inbound and outbound call centers and IVR and ACD capabilities. The most extensive plan also includes features such as advanced analytics and real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms.
The vendor does not disclose pricing information on their website, but will provide a quote upon request.
RingCentral Contact Center Technical Details