RingCentral Meetings Reviews

21 Ratings
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Score 8.4 out of 101

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David Yates profile photo
Score 10 out of 10
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Verified User
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Pros and Cons

  • Fast and easy to set up meetings, even with participants that are not an account holder in your organization.
  • High quality streams, both video and audio.
  • Reliable connectivity that is adaptable to hardware and bandwidth constraints.
  • Has all of the basic features needed for the typical meeting (whiteboard, screen sharing, chat, recording, etc.).
  • Ability to have webinar-style attendees (where they aren't known to each other or able to interact).
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Score 7 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Multi-device connectivity. Not all users have working microphones or video cameras installed on their device. RC Meetings allows users of all types to connect regardless what device they're using even if it's a standard old fashioned telephone line to dial into the meeting
  • Host capabilities to mute other users and control screen annotation
  • Invite function works great. It provides a quick easy way for users to join the meeting without much confusion
  • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
  • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
  • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
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Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • CRM integration
  • Screen sharing
  • Overall video quality
  • Some of the features and functionality are not easy to find.
  • It gets a little pricey if you want more features.
  • After a meeting, it asks you to rate the meeting, which is kind of annoying every single time.
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Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Instant messaging features are pretty plentiful and user-friendly for the most part. It makes a quick question easier to do versus writing a long email, etc. It also adds a little fun to it with emojis and the different gif options if offers you.
  • Remote collaboration, like virtual interviews, are easy as well. You just add a RingCentral meeting to the body of the email or invite and you click or dial in on it and you are in. The code is readily available and visible as well.
  • The current concurrency for remote employees is only 100. After 100, no one else can log in and I think this is a downfall because if your company is large and has a large percentage of remote staff, we can't really leverage this tool fully so a patch update to respond to this would be ideal.
  • Some smaller detail-oriented items can leave something to be desired i.e. updating your status within the chat window is cumbersome and not very straightforward. Also, sometimes window sizing and positioning can be annoying as well.
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October 23, 2019

Great for everyone!

Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • It is easy to set-up.
  • Anybody can use it.
  • Works across platforms.
  • At times the web-based RC meeting link will not have a "share" option.
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Justin Bongard profile photo
Score 7 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Very reliable. It never breaks on any of our devices
  • Call quality is always fine
  • Installation is quick for guests joining the meeting
  • It connects to Outlook and Google calendar so it's easy to add invites from within the applications.
  • It's just like many other zoom-based meeting tools. They are all based on this single technology that is just rebranded
  • Other zoom-based meeting tools might be cheaper or offer other things you might want
  • Nothing negative about this meeting tool. I really do like it and there is no reason to not use it since we get it free with our RingCentral phone accounts.
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Score 8 out of 10
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Verified User
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Pros and Cons

  • Easy to start a meeting with video or audio
  • Support lots of people connecting in to the meeting
  • Recordings are easy to start
  • Transferring ownership to another participant
  • Easy to create recurring meetings
  • It's easy to end up accidentally trying to run multiple meetings under the same account, which can cause churn and confusion for participants
  • Interacting with people outside the organization is sometimes hard because RingCentral Meetings requires them to download and install software - there's no plugin-free way to get in to the conference (other than just dialing in via audio)
  • A lot of our end users are repeatedly confused with how to select phone vs computer audio, so we end up losing time at the start of a meeting dealing with echoes on the line
  • There's only two roles in a meeting - Host and Guest. When we have large meetings with remote team members, it'd be useful to be able to manage subgroups of participants - i.e. Team Members vs Executives, to be able to control who gets muted or who gets dropped at different times in the call.
  • From time to time we encounter notifications of instability of the underlying internet connection, but then RingCentral isn't able to tell us if the issue was on our local network, intermediary sources, or their main service.
  • Because RingCentral Meetings is just a white label of Zoom, RingCentral's support for the platform is more limited than for their other services.
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Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Collaboration: easy to setup and schedule a meeting. Easy to send out and accept invitations.
  • Can record meetings. We often have conference calls with external vendors/clients that we record to review later.
  • Integration: works well with Outlook and Google mail.
  • Screen share ability is useful if you don't have another program.
  • Participants don't need to have RingCentral accounts to join meetings, just meeting host.
  • Need a RingCentral account/number to host meetings.
  • Scheduling and managing meetings could be better. Users invited vs users accepted/joined.
  • Slow to load at times but reliable.
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Feature Scorecard Summary

High quality audio (8)
8.6
High quality video (8)
9.0
Low bandwidth requirements (7)
8.2
Mobile support (8)
7.8
Desktop sharing (8)
8.2
Whiteboards (7)
7.6
Calendar integration (8)
8.1
Meeting initiation (8)
8.2
Integrates with social media (3)
6.3
Record meetings / events (8)
8.5
Slideshows (3)
7.0
Live chat (8)
8.9
Audience polling (2)
8.0
Q&A (3)
8.3
User authentication (5)
8.0
Participant roles & permissions (7)
7.4
Confidential attendee list (4)
7.3

About RingCentral Meetings

RingCentral Meetings is a web conferencing and webinar application supporting 100 active participants, screen sharing with integration with file sharing applications (e.g. Box, Dropbox, etc.), and integration with RingCentral Glip messaging.
Categories:  Webinar,  Web Conferencing

RingCentral Meetings Technical Details

Operating Systems: Unspecified
Mobile Application:No