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RingCentral Meetings

RingCentral Meetings

Overview

What is RingCentral Meetings?

RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency…

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Recent Reviews

Solid Option for Online Meetings

7 out of 10
June 01, 2021
We use RingCentral Meetings for some meetings with consultants, primarily by the development team in the IT department. It is the standard …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality video (18)
    9.0
    90%
  • High quality audio (18)
    8.9
    89%
  • Desktop sharing (18)
    8.9
    89%
  • Meeting initiation (18)
    7.7
    77%
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Pricing

View all pricing

Meetings

$19.99

Cloud
Per Month Per User

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.4
Avg 8.1

Screen Sharing

Features related to remote screen sharing capabilities.

8.4
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.6
Avg 8.3

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.4
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Product Details

What is RingCentral Meetings?

RingCentral Meetings Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.

Reviewers rate High quality video highest, with a score of 9.

The most common users of RingCentral Meetings are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(75)

Attribute Ratings

Reviews

(1-18 of 18)
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Score 9 out of 10
Vetted Review
Verified User
  • The quality of audio and video it provides is high definition.
  • It doesn’t require any strong connection to work.
  • The screen sharing feature is highly facilitating as I can share files, documents, or any presentation with my team
  • It has absurd pricing and there should be a decline in price.
  • It supports only a limited number of participants.
Score 7 out of 10
Vetted Review
Verified User
  • Cross-platform
  • Good performance for both video and audio
  • Easy to use interface
  • Meeting links always link to RingCentral's website, prompting for a download of the app even though the app is already installed. This may be a Mac-specific issue, as I can't speak to how it behaves in Windows
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Familiarity - it's Zoom with a different wrapping.
  • Integration with phone system.
  • Built-in ability to dial in from a phone.
  • RingCentral as a platform has some branding issues/marketing confusion between Meetings, Phone, Nice, InContact back-end, etc.
  • Meeting invites have a lot of numbers which can be used, but it becomes noise.
  • RingCentral Meetings is a Video Conference platform on top of a Phone/VoIP system, so it's unclear to users when to use Conference calls, phone calls, or Meetings.
Mike Narumiya | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use, little training needed.
  • Works well, no issues in use.
  • Easy to use collaboration features like chat.
  • Good utilization of screen real estate.
  • It does utilize a lot of pop-up screens to navigate to the actual window.
  • Depending on permissions, some popup features may have issues.
Gary Shouldis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use and works across platforms.
  • Dial in feature is great and has numbers for numerous countries.
  • Customer support is top notch, you can actually speak to someone if you have an issue.
  • The mobile app has a habit of logging you out without you knowing.
  • The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
  • Switching back and forth between the mobile and desktop apps is not very intuitive.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Video conference.
  • Integrates with RingCentral.
  • Similar features to Zoom.
  • Missing many Zoom features.
  • Quality of sound and audio is an issue compared to Zoom.
  • Our clients prefer Zoom and often express concern when they get a RingCentral invite.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
  • [RingCentral Meetings] is always coming out with new updates. Sometimes updates are too frequent.
  • Sometimes there is a lag when presenting especially when new updates just happened.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Multi-device connectivity. Not all users have working microphones or video cameras installed on their device. RC Meetings allows users of all types to connect regardless what device they're using even if it's a standard old fashioned telephone line to dial into the meeting
  • Host capabilities to mute other users and control screen annotation
  • Invite function works great. It provides a quick easy way for users to join the meeting without much confusion
  • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
  • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
  • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
Jon Shurtliff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Very easy to schedule and join meetings.
  • The software doesn't get in the way of the purpose, which is to collaborate and have open discussions.
  • Integrates with all other communication platforms in the company.
  • The RC Meeting splash screen is always up (at least on the Mac version) and can't be hidden, it gets in the way.
Patrick Burns | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • Ease of use in scheduling and starting meetings.
  • Ease of use in recording meetings which isn't always the case with competitive platforms.
  • Great app for mobile purposes which makes a world of difference during travel.
  • An area of improvement that I see which could simply be how I have it set up is how it imports contacts and email addresses on the mobile app. It doesn't seem to easily pull from Active Directory and relies on contacts being in my phone when many times, I'm including someone in a meeting who isn't an actual contact on my phone.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • CRM integration
  • Screen sharing
  • Overall video quality
  • Some of the features and functionality are not easy to find.
  • It gets a little pricey if you want more features.
  • After a meeting, it asks you to rate the meeting, which is kind of annoying every single time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Instant messaging features are pretty plentiful and user-friendly for the most part. It makes a quick question easier to do versus writing a long email, etc. It also adds a little fun to it with emojis and the different gif options if offers you.
  • Remote collaboration, like virtual interviews, are easy as well. You just add a RingCentral meeting to the body of the email or invite and you click or dial in on it and you are in. The code is readily available and visible as well.
  • The current concurrency for remote employees is only 100. After 100, no one else can log in and I think this is a downfall because if your company is large and has a large percentage of remote staff, we can't really leverage this tool fully so a patch update to respond to this would be ideal.
  • Some smaller detail-oriented items can leave something to be desired i.e. updating your status within the chat window is cumbersome and not very straightforward. Also, sometimes window sizing and positioning can be annoying as well.
David Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Fast and easy to set up meetings, even with participants that are not an account holder in your organization.
  • High quality streams, both video and audio.
  • Reliable connectivity that is adaptable to hardware and bandwidth constraints.
  • Has all of the basic features needed for the typical meeting (whiteboard, screen sharing, chat, recording, etc.).
  • Ability to have webinar-style attendees (where they aren't known to each other or able to interact).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to start a meeting with video or audio
  • Support lots of people connecting in to the meeting
  • Recordings are easy to start
  • Transferring ownership to another participant
  • Easy to create recurring meetings
  • It's easy to end up accidentally trying to run multiple meetings under the same account, which can cause churn and confusion for participants
  • Interacting with people outside the organization is sometimes hard because RingCentral Meetings requires them to download and install software - there's no plugin-free way to get in to the conference (other than just dialing in via audio)
  • A lot of our end users are repeatedly confused with how to select phone vs computer audio, so we end up losing time at the start of a meeting dealing with echoes on the line
  • There's only two roles in a meeting - Host and Guest. When we have large meetings with remote team members, it'd be useful to be able to manage subgroups of participants - i.e. Team Members vs Executives, to be able to control who gets muted or who gets dropped at different times in the call.
  • From time to time we encounter notifications of instability of the underlying internet connection, but then RingCentral isn't able to tell us if the issue was on our local network, intermediary sources, or their main service.
  • Because RingCentral Meetings is just a white label of Zoom, RingCentral's support for the platform is more limited than for their other services.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Collaboration: easy to setup and schedule a meeting. Easy to send out and accept invitations.
  • Can record meetings. We often have conference calls with external vendors/clients that we record to review later.
  • Integration: works well with Outlook and Google mail.
  • Screen share ability is useful if you don't have another program.
  • Participants don't need to have RingCentral accounts to join meetings, just meeting host.
  • Need a RingCentral account/number to host meetings.
  • Scheduling and managing meetings could be better. Users invited vs users accepted/joined.
  • Slow to load at times but reliable.
Justin Bongard | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Very reliable. It never breaks on any of our devices
  • Call quality is always fine
  • Installation is quick for guests joining the meeting
  • It connects to Outlook and Google calendar so it's easy to add invites from within the applications.
  • It's just like many other zoom-based meeting tools. They are all based on this single technology that is just rebranded
  • Other zoom-based meeting tools might be cheaper or offer other things you might want
  • Nothing negative about this meeting tool. I really do like it and there is no reason to not use it since we get it free with our RingCentral phone accounts.
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