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Rise People has solved multiple business problems for companies looking for an efficient payroll solution. Users have found it to be a …
Overview
What is Rise People?
Canadian company Rise, formerly Paysavvy, offers their eponymous cloud platform for payroll, benefits, and other HR functions. Rise unifies HR, benefits and payroll.
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What is Rise People?
Canadian company Rise, formerly Paysavvy, offers their eponymous cloud platform for payroll, benefits, and other HR functions. Rise unifies HR, benefits and payroll.
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Alternatives Pricing
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BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
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What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Product Details
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- Tech Details
What is Rise People?
Rise People Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Rise People has solved multiple business problems for companies looking for an efficient payroll solution. Users have found it to be a game-changer, particularly regarding the complex and time-consuming nature of payroll processing. The software completes all government payroll-related payments and direct deposits, making it a reliable platform. Directors can now focus on areas related to growing the company instead of being bogged down in the work of calculating deductions and tax filings.
The software's ad-hoc payroll allows for quick processing, reducing the number of people involved in these tasks. Rise People offers a flexible system that is easy to use and allows for changes from an organizational to an employee level with ease. The real-time reporting and journal entries have streamlined payroll processes, saving significant amounts of time for companies. Furthermore, the benefits continue with PaySavvy, which is known for its reliability, convenience, and quick answers to even the most obscure or bizarre questions. Thus, users receive peace of mind knowing that employees will receive timely payments while reducing administration through online employee access to track employee sick days and vacations. Overall, Rise People has created an organized way of booking and tracking time off requests that staff find simple to use.
Ease of Use: Users find Rise People to be an intuitive and user-friendly platform. The modern UI, automation of payroll processes, and benefits administration feature were highly praised by users. Many reviewers appreciated the ease of access to the software from anywhere and its cloud-based application.
Customer Support: Rise People's customer support has been described as top-notch by users. They found the service to be helpful, quick, friendly, and knowledgeable. The support staff was thorough, prompt, and proactive in providing support to users. Users appreciate the thoughtful and helpful customer service provided by Rise People.
Value for Price: Some users felt that Rise People provides a good value for price particularly for small businesses with fewer than 20 employees. They found the fee structure simple without any hidden charges. Additionally, many reviewers appreciated the free Webinar offered by Rise People to guide users through the setup process which added more value to their experience using this platform.
Slow customer support: Many users have experienced slow response times and unhelpful support staff, causing frustration when attempting to resolve issues with the software.
Buggy system: The software has many bugs and is not intuitive to use, requiring frequent support interactions or referencing the support page to complete tasks. Some users have also encountered difficulties during the year-end process due to the difficult nature of their payroll.
Lacking key features: The product is lacking in some key features, such as document signing and specialized reporting structures, and the ability to upload mass salary changes. Some users have had to do their own research and educate Rise on certain payroll calculations due to accuracy issues.
Based on user reviews, here are the three most common recommendations for Rise and Paysavvy:
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Get hands-on quickly with Rise: Users recommend diving into Rise quickly as it becomes intuitive once you get going. This suggests that although Rise may initially seem lacking in certain features compared to other products, it becomes easier to navigate and use over time.
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Consider contacting customer support: Users suggest reaching out to Rise's customer support team for assistance with any questions or concerns. This indicates that Rise provides support to users who may need guidance while using the platform.
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Compare pricing and options: Users recommend conducting thorough research and comparing different payroll providers, including Paysavvy, in terms of pricing and web portal functions. This suggests that users value affordability and ease-of-use when choosing a payroll service.
Regarding Paysavvy, users consistently recommend it due to its reliable payroll service, excellent customer support, powerful online system, and easy-to-deal-with staff. They also suggest asking detailed questions and taking a serious look at Paysavvy before making a decision. Additionally, users have already recommended Paysavvy to their colleagues based on their positive experiences with the company's customer service and willingness to help.